It Work, Jobs in Hawkhurst, Ken (with Salaries)

Facilities Service Desk Team leader (Maternity Cover) Full time
Poyntell —Cranbrook
- £32,000 - £34,000 a year
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
10d
IT Service Desk Engineer
computer2cloud —Polegate
- From £25,000 a year
- Full-time
- Microsoft Access
- Azure
- Customer service
- Employee discount
Quick apply
2d
1st Line Technical Support Agent
Digital Fibre —Maidstone
- £25,420.00 - £41,456.27 a year
- Full-time
- Customer service
- Computer literacy
- Computer networking
- Free parking
Quick apply
3d
1st Line IT Support
Trooli —West Malling
- £25,000 - £26,000 a year
- Full-time
- Azure
- Microsoft Outlook
- Scripting
- Employee discount
- Gym membership
Quick apply
4d
Analyst, Enterprise Service Desk
ABACUS —Sittingbourne
- Full-time
- Azure
- Customer service
- Windows
- Annual leave
- Employee discount
Quick apply
3rd Line IT Support
Trooli —West Malling
- £45,000 - £50,000 a year
- Full-time
- Azure
- Microsoft Outlook
- Scripting
- Employee discount
Quick apply
4d
Solution Architect (Cloud and AI)
Hastings Direct —Bexhill
- Full-time
- Hybrid work
- Azure
- AI
- Communication skills
- Annual leave
IT Technician
LeighAcademiesTrust —Paddock Wood
- From £26,861 a year
- Full-time
- Travel
- IT
- School
- Annual leave
8d
IT Manager
HandPickedHotels —Sevenoaks
- Hospitality
- Azure
- Hotel
- Employee assistance programme
- Employee discount
IT Second Line Engineer FTC 2 Years
Kent Fire and Rescue Service —Maidstone
- £37,478 - £42,104 a year
- Full-time
- Hybrid work
- Windows
- Microsoft Office
- SharePoint
- Free parking
- Health & wellbeing programme
Quick apply
11d
IT Apprentice
QA Apprenticeships —Sevenoaks
- £16,000 a year
- Full-time
- Azure
- IT
IT Help Desk Technician
Juvo IT —West Malling
- £25,500 - £26,000 a year
- Full-time
- Hotel
- SharePoint
- IT
- Free parking
Quick apply
4d
Level 1 Technical Helpdesk Technician
Apogee Corp —Maidstone
- Monday to Friday
- Hybrid work
- Computer networking
- Communication skills
- Work from home
- Employee assistance programme
Senior IT Infrastructure Engineer
Brewers Decorator Centres —Eastbourne
- Monday to Friday
- Travel
- SharePoint
- IT
- Employee assistance programme
11d
IT Field Engineer
Beechwood School —Royal Tunbridge Wells
- £32,000 - £35,000 a year
- Full-time
- Computer Science
- Windows
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
5d
Helpdesk Engineer (Service Requests)
Commercial Services Group —West Malling
- £25,948.96 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Communication skills
- Annual leave
Quick apply
IT Operations Engineer - Fixed Term Contract
Horder Healthcare —East Grinstead
- Up to £27,222 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
Schools IT Technician
Commercial Services Group —West Malling
- £25,948.96 - £28,500.00 a year
- Full-time
- Hybrid work
- Computer networking
- Classroom experience
- IT
- Annual leave
- Employee discount
Quick apply
3d
IT Systems Analyst
Kent Community Health NHS Foundation Trust —Ashford
- £32,073 - £39,043 a year
- Full-time
- Patient care
9d
IT Field Service Engineer (M365)
INFINITY GROUP —Royal Tunbridge Wells
- Full-time
- Microsoft Excel
- Azure
- SharePoint
Quick apply
21h

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Facilities Service Desk Team leader (Maternity Cover) Full time

Poyntell -
Cranbrook

Quick apply

Job details

Fixed term contract
£32,000 - £34,000 a year
10 days ago

Benefits

Free parking
Cycle to work scheme
Company pension
On-site parking

Qualifications

Microsoft Excel
Microsoft Outlook
Customer service
Administrative experience
Communication skills

Full job description

Overall purpose of the role:

To provide maternity cover for our service desk team leader during their maternity leave. To facilitate this the contract will start well in advance of the maternity leave in order to accommodate full training/shadowing of the role.

Our service desk is the hub of our busy and varied business, it is the first point of contact and the key organisational/logistical management area of our business for job preparation, planning, engineer organisation/management etc. The team leader has an active part in this as well as wider responsibilities working with our established processes and support for the updating of our ISOs, H&S, training, security passes etc

It is a busy and varied role working with an experienced and supportive team and our established clientele with whom we have excellent relationships.

You will be our main responsible person to ensure that:

Our service desk operates efficiently and to a high standard in being the first point of contact for clients as well as the main logistical planner and service provider to them.
All jobs, planned maintenance and reactive works are planned correctly with the necessary administration in place (RAMS, the correct paperwork/forms etc) for each job along with the engineers assigned and co-ordinated to complete the work.
All necessary liaison with clients and engineers is carried out.
All job completion activities, prior to jobs being passed for invoicing, is completed
All necessary liaison between the service desk and other members of the team is carried out to ensure that all job related activities are co-ordinated toward a successful completion of works.
All administrative management tasks (such as ISO related, keeping accreditations updated, ensuring access passes are renewed/in place etc) are monitored and actioned.

We view this opportunity as being ideal for you if you have a proven track record of working successfully in a busy service desk environment. The ideal skills for this role are as follows:

Proven service desk experience and capabilities
Strong attention to detail, organisation and communication skills
Strong capabilities and experience with word, excel, outlook etc.
Excellent customer service skills
Dynamism, an ability to multi-task, good logistical management and problem solving skills
To work effectively and collaboratively as part of a small, friendly team.
Experience in a related role such as Team Leader, Service desk, customer service etc.
It would be useful but not essential to have a practical working knowledge of CLIK Service software.

This opportunity is a contracted term full time (40 hours per week) maternity cover role based out of our head office in Cranbrook, Kent. Core hours for the support team are 08:00 – 17:00 but flexibility is expected to meet the needs of the service.

Salary: £32,000.00-£34,000.00

Job Type: Fixed term contract

Pay: £32,000.00-£34,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

it jobs in hawkhurst, ken

Facilities Service Desk Team leader (Maternity Cover) Full time

IT Service Desk Engineer

1st Line Technical Support Agent

1st Line IT Support

Analyst, Enterprise Service Desk

3rd Line IT Support

Solution Architect (Cloud and AI)

IT Technician

IT Manager

IT Second Line Engineer FTC 2 Years

IT Apprentice

IT Help Desk Technician

Level 1 Technical Helpdesk Technician

Senior IT Infrastructure Engineer

IT Field Engineer

Helpdesk Engineer (Service Requests)

IT Operations Engineer - Fixed Term Contract

Schools IT Technician

IT Systems Analyst

IT Field Service Engineer (M365)

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