Full time Work, Jobs in Hedge End, Eng (with Salaries)

Customer Service Officer
BRC Jobs —Eastleigh
- £15.27 - £19.84 an hour
- Full-time
- Data entry
- Organisational skills
- Communication skills
- Referral programme
Quick apply
Food Kiosk Team Member / Kitchen Assistant / Food Preparation Assistant
Speedy Rollers —Southampton
- £12.71 an hour
- Part-time
- Hospitality
- Customer service
- Cleaning
- Employee discount
Quick apply
In Store Team Member
Domino's —Fair Oak
- £8.00 - £12.71 an hour
- Weekend availability
- Customer service
- No experience needed
- Cleaning
- Paid training
- Annual leave
Marina Security Officer
Veritech Systems Ltd —Southampton
- £13 an hour
- Overtime
- Customer service
- English
- First Aid Certification
Quick apply
6d
Archives Assistant
Hampshire County Council —Winchester
- £25,186 - £26,244 a year
- Research
- Front desk
- Computer skills
12d
Night shift loader
A G Parfett & Sons Ltd —Southampton
- £15.24 an hour
- Full-time
- Forklift
- Warehouse experience
- In-person
- Free parking
- Profit sharing
Quick apply
Wellbeing - Learning Support Assistant
Nacro —Southampton
- £23,599 - £26,238 a year
- Full-time
- Computer literacy
- English
- Computer skills
- Annual leave
Team Member
dim t - Whiteley —Whiteley
- Up to £15 an hour
- Part-time
- Serving
- Bar
- Customer service
Quick apply
13d
Administrator
PPG Health In Justice —Winchester
- Up to £27,582 a year
- Computer literacy
- Computer skills
- Communication skills
- Free parking
- Employee discount
Airfield Operations Assistant
Babcock International —Abbotts Ann
- £29,958.50 a year
- Weekend availability
- Microsoft Word
- Communication skills
- Annual leave
2d
Housekeeping Assistant
Bupa —Hedge End
- £13.30 - £14.30 an hour
- Full-time
- Cleaning
- Employee discount
- Gym membership
Quick apply
Vehicle Invoicing Administrator
Carsa Limited —Eastleigh
- Up to £26,436.80 a year
- Full-time
- Data entry
- Mechanical knowledge
- Free parking
- Referral programme
Quick apply
In-Store Team Member
Papa John's —Southampton
- Part-time
- Hospitality
- Customer service
- Cleaning
Quick apply
Call Handler
Living Well Partnership —Southampton
- From £12.71 an hour
- Part-time
- Communication skills
- Office experience
- Free parking
- Health & wellbeing programme
Quick apply
Operative [Rail Testing & Lubrication] - Eastleigh
Network Rail —Eastleigh
- £29,611 a year
- Weekend availability
- Leadership
- Communication skills
- Annual leave
1d
Store Manager
PetsCorner —Eastleigh
- £13.03 an hour
- Full-time
- Heavy lifting
- Customer service
- Merchandising
- Employee discount
Warehouse Technician
Kinetico UK Ltd —Southampton
- £29,000 - £30,000 a year
- Full-time
- Assembly
- Continuous improvement
- Quality control
- Health & wellbeing programme
- Life insurance
Quick apply
Night Porter
Grand Hotel Excelsior UK —Southampton
- From £12.71 an hour
- Part-time
- Front desk
- In-person
- Phone etiquette
Quick apply
10d
Catering assistant
Eurest —Southampton
- £13.53 an hour
- Full-time
- Serving
- Customer service
10d
Warehouse Assistant
DNS Stones —Southampton
- £26,436.80 a year
- Full-time
- Heavy lifting
- Forklift
- Warehouse experience
- Employee discount
Quick apply

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Customer Service Officer

BRC Jobs
Eastleigh

Quick apply

Job details

Full-time
£15.27 - £19.84 an hour

Benefits

Referral programme

Qualifications

Social housing experience
Customer service call handling
Inbound customer enquiry call handling
Appointment booking and call handling
Data entry
Organisational skills
Customer support
Customer interaction
Communication skills

Full job description

Job Title: Customer Contact Advisor
Type: Temporary
Location: Eastleigh / Bracknell
Salary: £15.27 - £19.84 an hour
Hours: Full Time, 37 hours

BRC are working closely with a leading housing organisation to recruit a Customer Contact Advisor on a temporary basis. This is an excellent opportunity for someone with strong customer service experience who enjoys helping people and resolving a wide range of housing-related enquiries in a fast-paced contact centre environment.

This role involves delivering an excellent front-line customer service by handling enquiries via telephone, face-to-face and digital channels. You will resolve a broad range of housing enquiries, provide advice and support to residents, and ensure customers receive a prompt, professional and high-quality service.

Duties:

Act as the first point of contact for customers via telephone, face-to-face and digital channels.
Resolve a wide range of customer enquiries, aiming to achieve first-contact resolution wherever possible.
Diagnose and raise responsive repair requests, arrange appointments and liaise with contractors.
Provide advice and support regarding anti-social behaviour, tenancy queries and rent accounts.
Book appointments for surveyors, housing officers, income officers and contractors.
Record and update customer information accurately on internal systems.
Follow up on complex enquiries to ensure they are resolved to a high standard.
Carry out administration tasks relating to customer enquiries and case resolution.
Keep up to date with policies, procedures and housing services to provide accurate advice.
Identify customer vulnerabilities and ensure services are delivered appropriately.
Contribute ideas to improve customer service and team performance.

Requirements:

Previous experience in a contact centre, customer service or front-line service role.
Excellent communication and customer service skills.
Ability to remain calm and professional in challenging situations.
Strong administrative and organisational skills with excellent attention to detail.
Experience using IT systems to accurately record customer information.
Ability to work to targets and manage a busy workload.
A proactive approach with the ability to take ownership of customer enquiries.
Experience within social housing or a housing-related environment would be advantageous

For more information, please call Meg Smith on 02920 231000 or 01179 239100.

To apply, please submit your CV outlining your relevant experience and qualifications.

We will be reviewing applications on an ongoing basis until the position is filled. At BRC Recruitment, we try to respond to all applications; however, due to the high volume of applications, this is not always possible. If you have not heard from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

REFERRAL SCHEME: Recommend a friend or colleague to us and receive up to £100 once they have completed 3 months in a role via BRC! Terms and conditions apply, contact us for details.

Quick apply

Refine Your Search

full time jobs in hedge end, eng

Customer Service Officer

Food Kiosk Team Member / Kitchen Assistant / Food Preparation Assistant

In Store Team Member

Marina Security Officer

Archives Assistant

Night shift loader

Wellbeing - Learning Support Assistant

Team Member

Administrator

Airfield Operations Assistant

Housekeeping Assistant

Vehicle Invoicing Administrator

In-Store Team Member

Call Handler

Operative [Rail Testing & Lubrication] - Eastleigh

Store Manager

Warehouse Technician

Night Porter

Catering assistant

Warehouse Assistant

I want to receive the latest job alerts for full time in hedge end, eng

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