Crm manager Work, Jobs in Holytown, Glg (with Salaries)

CRM Manager
Duncan & Todd Opticians —Scotland
- Full-time
- CRM software
- APIs
- Communication skills
- Store discount
- Employee assistance programme
Quick apply
3d
CRM - Senior CRM & Loyalty Manager
Schuh —Livingston
- Full-time
- Salesforce
- English
- Microsoft Office
- Employee assistance programme
- Employee discount
Community Manager
SPECTRUM PROPERTIES (SCOTLAND) LTD —Glasgow
- £32,000 - £35,000 a year
- Full-time
- Marketing
- Social media management
- Master's degree
- Gym membership
Quick apply
13d
Senior Growth Manager (German Market)
Simple Online Healthcare —Glasgow
- £70,000 - £90,000 a year
- Analysis skills
- IT
- Life insurance
12d
Inside Sales Manager UK / Europe (FTC)
Sampled —Newhouse
- £35,000 - £45,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
12d
Inside Sales Manager (Remote / Hybrid)
Sampled —Newhouse
- £35,000 - £45,000 a year
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
4d
Marketing Manager – Recruitment & Commercial Growth (1.0 FTE) (Permanent)
Glasgow Kelvin College —Glasgow
- £47,192 - £50,233 a year
- Hybrid work
- Marketing
- No degree
- Business
- Annual leave
- Employee assistance programme
8d
French European Account Executive
Norty Ltd —Livingston
- £28,000 - £30,000 a year
- Full-time
- CRM software
- English
- Travel
- Free parking
- Employee discount
Quick apply
2d
Senior Events Account Manager (International)
Premiership Experience —Glasgow
- £34,000 - £38,000 a year
- Full-time
- CRM software
- Sales
- Project management
Quick apply
9d
Account Manager – DNOs
Siemens —Glasgow
- Full-time
- Hybrid work
- Sales
- Engineering
- Business development
- Annual leave
- Flexible schedule
BMS Service Sales Manager - Scotland Regions
Learnd —Bellshill
- Full-time
- Hybrid work
- Sales
- Analysis skills
- Travel
- Sick pay
Quick apply
Client Manager German Speaking
The Cigna Group —Glasgow
- Full-time
- Hybrid work
- Sales
- Salesforce
- Microsoft Office
8d
Sales Manager - Weather & Climate (EMEA & APAC)
Spire —Glasgow
- Remote
- Sales
- English
- Business development
- Employee stock purchase plan
- Annual leave
Internal Account Coordinator
BSS —Glasgow
- Full-time
- Communication skills
8d
Internal Sales Account Manager
GAP Group —Glasgow
- Full-time
- Sales
- Organisational skills
- Communication skills
Marketing Manager
Kosher Scotland —East Kilbride
- £30,000 - £35,000 a year
- Full-time
- Hospitality
- Social media management
- Project management
Quick apply
Sales Account Manager - Clubs (West Scotland/NW England)
Technogym —Glasgow
- CRM software
- Sales
- Marketing
- Health & wellbeing programme
- Annual leave
Sales Account Manager
FAIR FARES 4 U LIMITED —Glasgow
- £33,400 - £33,500 a year
- Full-time
- Sales
- Salesforce
- Analysis skills
Quick apply
5d
Social Media/Administrative Assistant
The Larder West Lothian —Livingston
- £27,785.65 a year
- Part-time
- CRM software
- Social media management
- Administrative experience
- Free parking
- Employee discount
Quick apply
IT Service Sales Executive
Infotel UK —Glasgow
- Full-time
- Hybrid work
- CRM software
- Sales
- Marketing
- Flexible schedule
Quick apply

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CRM Manager

Duncan & Todd Opticians -
Scotland

Quick apply

Job details

Full-time | Fixed term contract
3 days ago

Benefits

Store discount
Employee assistance programme
Employee discount

Qualifications

CRM software
APIs
HubSpot
Communication skills

Full job description

The Duncan & Todd Group is one of the leading optical and hearing care providers based in Scotland. In operation for over 50 years, our brands include: Duncan and Todd, 2020, Douglas Dickie, JM Macdonald, James Hughes, Browns, IC Andrew, and Smart Employee Eyecare.

We are currently recruiting for a CRM Manager to join the Duncan & Todd Group. This role will be full time working Monday to Friday.

The successful candidate will own the day-to-day management and optimisation of Duncan & Todd's customer lifecycle programme, ensuring customers receive relevant, timely and personalised communications that improve retention, recall performance, conversion and customer lifetime value.

Key Responsibilities

Lifecycle Marketing
Own all customer lifecycle journeys across the business.
Design and manage automated customer journeys including:

o Recall cycle

o Appointment reminders

o RX No Purchase journeys

o Prescription expiry reminders

o Re-engagement campaigns

o Ecommerce post-purchase journeys

o Cross-sell and upsell journeys

o Continuously review and improve customer touchpoints.

CRM & Automation

Manage HubSpot CRM and marketing automation platform.
Build, maintain and optimise workflows, automations and nurture programmes.
Ensure data flows correctly between Optix, Shopify, HubSpot and future integrations.
Support future API and middleware projects.
Implement and manage customer segmentation strategy.
Develop audience rules and targeting frameworks.
Deliver increasingly personalised customer communications.
Work closely with Digital Brand Manager on customer data initiatives.
Work closely with Marketing Executive on content creation.

Performance & Reporting

Monitor key CRM metrics including:
Recall conversion
Appointment bookings
Customer retention
Customer lifetime value
Email engagement
Ecommerce conversion
Produce monthly CRM performance reports.
Identify opportunities for optimisation and testing.

Testing & Optimisation

Develop testing roadmap.
Conduct A/B testing across emails, journeys and audience segments.
Improve customer engagement and conversion rates through continuous optimisation.

Success Measures

Recall conversion rate
Retention rate
Customer lifetime value
Ecommerce conversion from CRM
Email engagement performance
Customer reactivation rates

Candidate Profile:

We offer a fast paced and dynamic working environment and we are looking for someone who enjoys a challenge, is capable of hitting the ground running from day one.

Previous experience HubSpot Experience
Experience in Lifecycle marketing ownership
Segmentation and Ecommerce CRM experience
Good verbal and written communication and email automation expertise
High attention to detail and accuracy

As a company, the D&T Group offer:

Competitive salary
Staff Discount including; 2 x 100% off discount vouchers for spectacles, sunglasses or annual supply of contact lenses per calendar year + generous discount for family and friends
High Street Vouchers: Discounts for high street shops, supermarkets, restaurants and cinemas through our partner discount platform.
Employee Assistance Programme: Comprehensive support for all employees from our partners, Care First
The opportunity to work for a company that cares.
Career progression opportunities and further training.

Work Location: In person

Quick apply

Refine Your Search

crm manager jobs in holytown, glg

CRM Manager

CRM - Senior CRM & Loyalty Manager

Community Manager

Senior Growth Manager (German Market)

Inside Sales Manager UK / Europe (FTC)

Inside Sales Manager (Remote / Hybrid)

Marketing Manager – Recruitment & Commercial Growth (1.0 FTE) (Permanent)

French European Account Executive

Senior Events Account Manager (International)

Account Manager – DNOs

BMS Service Sales Manager - Scotland Regions

Client Manager German Speaking

Sales Manager - Weather & Climate (EMEA & APAC)

Internal Account Coordinator

Internal Sales Account Manager

Marketing Manager

Sales Account Manager - Clubs (West Scotland/NW England)

Sales Account Manager

Social Media/Administrative Assistant

IT Service Sales Executive

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