Guest service manager Work, Jobs in Knutsford, Chs (with Salaries)

Head Reception Manager
Mere Court Hotel —Knutsford
- Full-time
- Hotel
- Supervising experience
- Human resources
- Free parking
Quick apply
Head of Sales Operations
Village Hotels - Central Team - Sales —Warrington
- £65,000 - £75,000 a year
- Full-time
- Hybrid work
- Salesforce
- Hotel
- Continuous improvement
- Employee assistance programme
- Employee discount
Quick apply
3d
Director of Spa and Wellness
AccorHotel —Knutsford
- Full-time
- Hotel
- In-person
- Business
Quick apply
Guest Service Manager
Holiday Inn Express Manchester City Centre —Manchester
- Full-time
- English
- Hotel
- Conflict management
- Annual leave
- Employee assistance programme
Quick apply
Guest Service Manager
Hampton by Hilton Manchester Northern Quarter —Manchester
- Part-time
- Hotel
- Front desk
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Assistant Manager - Conference & Banqueting
Shrigley Hall Hotel and Spa —Macclesfield
- £29,000 a year
- Part-time
- Customer service
- Hotel
- Supervising experience
- Free parking
- Employee discount
Quick apply
Sales Manager
FAIRMONT —Knutsford
- Full-time
- Hotel
- In-person
- Communication skills
Quick apply
Head of Leisure - Hale Country Club & Spa
THG Ingenuity —Hale Barns
- Customer service
- Hotel
- Leadership
Quick apply
Assistant Bars Manager
FAIRMONT —Knutsford
- Full-time
- Bar
- In-person
- Resort
Quick apply
1d
Senior Events Manager
Bolton Wanderers Football Club —Bolton
- £31,000 a year
- Full-time
- Customer service
- Team management
- Organisational skills
- Free parking
- Store discount
Quick apply
10d
Events Coordinator
Rapport —Manchester
- £32,000 a year
- Full-time
- Time management
- Employee assistance programme
Duty Event Manager
Freemans Event Partners —Altrincham
- £22 an hour
- Temporary
- Bar
- Travel
- Conflict management
Quick apply
Meetings & Events Floor Manager
FAIRMONT —Knutsford
- Full-time
- Bar
- In-person
- Resort
Quick apply
Night Guest Service Manager
Holiday Inn Express Manchester City Centre —Manchester
- Weekend availability
- English
- Hotel
- Front desk
- Annual leave
- Referral programme
Quick apply
5d
Guest Relations Manager
SPHC —Manchester
- Weekend availability
- Hotel
- Communication skills
- Annual leave
- Employee assistance programme
Product Manager - Search Relevance & Ranking
Forge Holiday Group Ltd —Chester
- £65,000 - £70,000 a year
- Full-time
- Hybrid work
- Master's degree
- Product management
- AI
Quick apply
Reservations Supervisor
AccorHotel —Knutsford
- Weekend availability
- Hotel
- Communication skills
- Resort
Quick apply
5d
Front Office Supervisor
Lancashire Cricket Club —Manchester
- Full-time
- Hybrid work
- Bar
- Hotel
- Organisational skills
- Annual leave
- Employee discount
Quick apply
Operations Manager - Manchester 2027 World Taekwondo Grand Prix
British Taekwondo —Manchester
- £20,000 a year
- Hybrid work
- Leadership
- Communication skills
- Time management
Quick apply
Sales and Concierge Assistant
TG Ski —Wilmslow
- £16 an hour
- Temporary
- Basic maths
- Organisational skills
- In-person
- Store discount
- Employee discount
Quick apply
5d

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Head Reception Manager

Mere Court Hotel -
Knutsford

Quick apply

Job details

Full-time

Benefits

Free parking
On-site parking

Qualifications

Guest check-in and check-out
Front of house supervision
Hotel and accommodations experience
Multilingual
Complaint handling
Supervising experience
Hotel guest services experience
Human resources
Front desk
Training & development
Leadership
Team motivation leadership
Communication skills
Hotel front office operations
Hospitality management
Rota coordination

Full job description

Overview

We are seeking a dynamic and experienced Head Reception Manager to lead our front desk operations with enthusiasm and professionalism. In this pivotal role, you will oversee the entire guest reception process, ensuring a seamless, welcoming experience for all visitors and team members. Your leadership will set the tone for exceptional guest services, foster a positive environment, and uphold the highest standards of hospitality. This is an exciting opportunity for a motivated leader with a passion for hospitality, multilingual communication skills, and proven supervisory experience to make a lasting impact.

Duties

Lead and supervise the reception team to deliver outstanding guest services consistently
Oversee daily front desk operations, including check-in/check-out procedures and guest inquiries
Develop and implement training programs to enhance team performance and service quality
Manage multilingual communication to accommodate diverse guests and ensure clear understanding
Coordinate with human resources to handle staffing schedules, performance evaluations, and staff development
Handle guest complaints or special requests promptly and professionally to ensure satisfaction
Maintain accurate records of guest interactions, reservations, and feedback to improve service delivery
Foster a welcoming atmosphere that reflects the organization’s commitment to hospitality excellence

Qualifications

Proven supervising experience in a hospitality or hotel environment with leadership responsibilities
Strong background in guest services, hospitality management, or related fields
Multilingual or bilingual proficiency to effectively communicate with diverse guests and staff
Experience in human resources functions such as staff training, scheduling, and performance management
Demonstrated leadership skills with the ability to motivate and inspire teams
Excellent communication skills with a positive, energetic approach to guest interactions
Knowledge of hotel operations systems and customer service best practices

Join us in creating memorable experiences by leading our reception team with energy and dedication! We value passionate professionals who thrive on delivering exceptional service while fostering a vibrant, inclusive environment. This paid position offers an engaging opportunity to develop your leadership skills within a thriving hospitality setting.

Benefits:

Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

guest service manager jobs in knutsford, chs

Head Reception Manager

Head of Sales Operations

Director of Spa and Wellness

Guest Service Manager

Guest Service Manager

Assistant Manager - Conference & Banqueting

Sales Manager

Head of Leisure - Hale Country Club & Spa

Assistant Bars Manager

Senior Events Manager

Events Coordinator

Duty Event Manager

Meetings & Events Floor Manager

Night Guest Service Manager

Guest Relations Manager

Product Manager - Search Relevance & Ranking

Reservations Supervisor

Front Office Supervisor

Operations Manager - Manchester 2027 World Taekwondo Grand Prix

Sales and Concierge Assistant

I want to receive the latest job alerts for guest service manager in knutsford, chs

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