Supervisor Work, Jobs in London, Greater London (with Salaries)

Customer Success Supervisor
Wholegood —London
- £27,000 - £35,000 a year
- Weekend availability
- CRM software
- Management
- Customer service
Quick apply
Warehouse Nights Supervisor
Savona Foodservice —Barking
- From £35,880 a year
- Full-time
- Hospitality
- Team management
- Warehouse experience
- Free parking
- Life insurance
Quick apply
Front of House Supervisor - London
Emcor —London
- £34,250 a year
- Full-time
- Customer service
- Computer literacy
- Supervising experience
- Employee assistance programme
- Referral programme
Quick apply
Catering and Retail Supervisor
Bevis Marks Synagogue Heritage Foundation —London
- £28,000 a year
- Part-time
- Serving
- Organisational skills
- In-person
Quick apply
9d
Logistics Supervisor
Hayley Group —Brentford
- 8 hour shift
- Organisational skills
- IT
- Leadership
- Health & wellbeing programme
- Annual leave
Quick apply
Crew Accommodations Supervisor
Corpay —Hounslow
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
Quick apply
Logistics Team Leader - ABBA Voyage
Benugo —London
- £16 an hour
- Full-time
- Organisational skills
- Warehouse experience
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
12d
Retail Team Leader
Brindisa Ltd —London
- £32,260 a year
- Full-time
- Sales
- In-person
- Employee assistance programme
- Employee discount
Quick apply
4d
Digital Operations Supervisor
ForgePeak Media —London
- £3,800 - £4,800 a month
- Full-time
- Management
- Analysis skills
- Project management
- Flexitime
Quick apply
Supervisor
Mears Group —London
- Up to £46,338.60 a year
- Monday to Friday
- Management
- Maintenance
- Supervising experience
- Annual leave
- Employee discount
10d
Operations Supervisor, AMZL
Amazon UK Services Ltd. —East London
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Contact Centre Team Leader
Premium Credit Limited —London
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- Human resources
- Annual leave
- Employee assistance programme
Site Supervisor
JC Construction Group Ltd —London
- £40,000 - £65,000 a year
- Full-time
- Management
- Supervising experience
- Electrical experience
Quick apply
11d
Night Operations Supervisor
Unite Students —London
- £38,781 a year
- Night shift
- Hospitality
- Customer service
- Supervising experience
- Annual leave
- Employee assistance programme
12d
Site Supervisor - Borough
Bayleaf Facilities Management Ltd —London
- £16.50 an hour
- Part-time
- Spanish
- Maintenance
- English
- Referral programme
Quick apply
11d
Housekeeping Supervisor -Premium Serviced Apartments London
The Corporate Housing Partnership Limited —London
- £15.13 an hour
- Weekend availability
- Supervising experience
- Quality control
- IT
- Health & wellbeing programme
- Life insurance
Quick apply
3d
Graduate OPS Area/Shift Manager - UK , Amazon Operations
Amazon UK Services Ltd. - A10 —Tilbury
- Full-time
- Microsoft Word
- Microsoft Outlook
- Data analysis skills
ZARA HOME STOCKROOM SUPERVISOR KINGS ROAD
INDITEX —London
- Weekend availability
- Supervising experience
- Leadership
- Time management
Quick apply
Retail Supervisor
Nisbets —London
- £32,000 a year
- Full-time
- Microsoft Outlook
- Sales
- Customer service
- Annual leave
- Employee discount
Supervisor
The Culpeper Family Hospitality Group —London
- £16 - £19 an hour
- Full-time
- Bar
- Hotel
- Supervising experience
- Employee discount
- Referral programme
Quick apply

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Customer Success Supervisor

Wholegood -
London

Quick apply

Job details

Full-time
£27,000 - £35,000 a year

Qualifications

CRM software
Management
Customer service
Logistics
Analysis skills
Supervising experience
Organisational skills
Customer support
HubSpot
Account management
Leadership
Communication skills

Full job description

Overview

We are seeking a dynamic and experienced Customer Success Supervisor to lead and support our Customer Success team. The successful candidate will play a key role in ensuring exceptional customer satisfaction, overseeing daily customer service operations, and driving continuous improvement across customer support processes.

This role requires a proactive and organised individual with strong leadership, communication, and analytical skills. The Customer Success Supervisor will work closely with Sales, Purchasing, Operations, and Logistics teams to ensure a seamless customer experience while supporting business growth and operational excellence.

Responsibilities

Lead, motivate, and supervise the Customer Success team to deliver outstanding service standards.
Assist in the training, development, and performance management of new and existing team members.
Manage customer enquiries, escalations, complaints, and supplier queries, ensuring timely and effective resolution.
Monitor customer satisfaction levels and implement initiatives to enhance customer retention and service quality.
Analyse customer feedback, sales trends, and operational data to identify opportunities for improvement.
Prepare sales, credit, and performance reports by collecting and analysing relevant information.
Coordinate with Sales, Purchasing, Operations, Logistics, and other departments to ensure the smooth delivery of products and services.
Build and maintain strong customer relationships in partnership with the Commercial Director and Sales team.
Manage customer orders accurately through internal systems, ensuring all orders are processed and allocated efficiently.
Process and monitor credit claims, credit notes, sample deliveries, and collections, escalating issues where necessary.
Ensure all customer and supplier complaints are logged and managed appropriately.
Monitor team performance and key performance indicators (KPIs), providing regular feedback and coaching to support professional development.
Attend management meetings on behalf of the Customer Success Manager when required.
Support sales growth through upselling opportunities and proactive customer engagement.
Maintain accurate records and documentation, including proof of deliveries and audit-related information.
Foster a collaborative team environment that promotes accountability, innovation, and continuous learning.
Work alternate weekends as part of a rotational schedule with the rest of the team, to ensure customer support coverage over weekends.

Experience

Proven supervisory experience within a Customer Service, Customer Success, Account Management, or Client Support environment.
Strong leadership and people management skills with the ability to motivate and develop high-performing teams.
Excellent communication skills, both written and verbal.
Strong analytical and numerical skills with the ability to interpret data and provide actionable insights.
Experience managing customer relationships across multiple communication channels, including telephone, email, and CRM systems.
Experience using CRM and order management systems such as HubSpot, Cin7, or similar platforms is highly desirable.
Strong organisational skills with the ability to prioritise workloads and manage multiple tasks in a fast-paced environment.
Ability to work collaboratively across departments and build effective working relationships.
A proactive approach with a positive, can-do attitude and a strong commitment to delivering exceptional customer service.
Previous experience within the fresh produce, food wholesale, FMCG, or distribution sectors would be advantageous.

If you're looking for your next challenge and want to join a supportive, ambitious, and customer-focused team, we'd love to hear from you.

Apply now – we can't wait to meet you!

Pay: £27,000.00-£35,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

supervisor jobs in london, greater london

Customer Success Supervisor

Warehouse Nights Supervisor

Front of House Supervisor - London

Catering and Retail Supervisor

Logistics Supervisor

Crew Accommodations Supervisor

Logistics Team Leader - ABBA Voyage

Retail Team Leader

Digital Operations Supervisor

Supervisor

Operations Supervisor, AMZL

Contact Centre Team Leader

Site Supervisor

Night Operations Supervisor

Site Supervisor - Borough

Housekeeping Supervisor -Premium Serviced Apartments London

Graduate OPS Area/Shift Manager - UK , Amazon Operations

ZARA HOME STOCKROOM SUPERVISOR KINGS ROAD

Retail Supervisor

Supervisor

I want to receive the latest job alerts for supervisor in london, greater london

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