Complaints Work, Jobs in London (with Salaries)

Assistant Investigations & Complaints Officer
House of Commons UK Parliament —London
- £37,834 - £41,998 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
11d
Investigations Support Officer
House of Commons UK Parliament —London
- £45,359 - £51,885 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Annual leave
2d
Complaints Officer
HYDE HOUSING ASSOCIATION —Southwark
- £27,000 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
Quick apply
3d
Customer Service Specialist - US Cards
Lendable —London
- £30,000 - £39,000 a year
- Full-time
- Hybrid work
- Spanish
- Machine learning
- Financial services
- Annual leave
- Work from home
Call Centre Operator
IIQAF —London
- £25 - £30 an hour
- Weekend availability
- CRM software
- Hospitality
- Spanish
Quick apply
Operational Support Grade - HMP Downview (Prison Support Role)
Ministry of Justice —London
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee assistance programme
Resident Engagement Officer
Lewisham Council —London
- £40,404 - £41,637 a year
- Weekend availability
- Communication skills
- Employee discount
Resident Liaison Officer
Bell Building Projects Ltd —London
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Student Support Officer and Independent Sexual Violence Advisor
University College London —London
- £43,981 - £52,586 a year
- Full-time
- Customer service
- Organisational skills
- Annual leave
- Employee assistance programme
5d
Information Rights Adviser
Financial Ombudsman Service —London
- From £42,445 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- IT
- Gym membership
8d
Temporary Accommodation Housing Officer
Civic Recruitment Limited —Waltham Forest
- £22.44 an hour
- Temporary
- Hybrid work
- Customer service
- Case management
- IT
Quick apply
Customer/Fulfillment Service
Fulham Post and Packing (IDEAL Post Limited —London
- Up to £12.71 an hour
- Part-time
- Bilingual
- Spanish
- Customer service
Quick apply
16h
Customer Care Administrator
Osprey Charging Network —London
- £28,000 - £30,000 a year
- Weekend availability
- Hybrid work
- Customer service
- Salesforce
- Continuous improvement
Quick apply
13d
Customer Care Coordinator
Public Library of Science —London
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Night Reception Team Member - Part Time
Travelodge —London
- £13.71 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Employee discount
4d
Customer Liaison Officer (Complaints)
HYDE HOUSING ASSOCIATION —Southwark
- £25,500 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- IT
Quick apply
3d
Customer Service
Benders TV —London
- £11,500 - £15,000 a month
- Full-time
- Customer service
- English
- Microsoft Office
- Free parking
Quick apply
1d
Senior Admissions Officer (Applicant Enquiries)
University College London —London
- £43,981 - £52,586 a year
- Full-time
- Annual leave
- Employee assistance programme
10d
Call Agent
AI HOMESHARE LTD —Mayfair
- £24,420.00 - £38,479.80 a year
- Part-time
- Bilingual
- Spanish
- Customer service
Quick apply
11d
Resident Liaison Officer
Peabody —London
- £44,060 a year
- Customer service
- Microsoft Office
- Organisational skills
8d

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complaints jobs near london

Assistant Investigations & Complaints Officer

House of Commons UK Parliament -
London

Apply Now

Job details

Full-time
£37,834 - £41,998 a year
11 days ago

Benefits

Annual leave
Company pension

Qualifications

Organisational skills
Communication skills

Full job description

Job details

Salary

£37,834 - £41,998 per annum

Contractual hours

Basis

Full Time

Employer

House of Commons

Additional Information

18 months fixed term with the possibility of extension

Job category/type

Administration

Date posted

07/07/2026

Job reference

REQ000037

What you’ll be doing

The Office of the Parliamentary Commissioner for Standards plays a vital role in upholding standards and maintaining public confidence in Parliament. We are looking for an organised and detail-focused Assistant Investigations & Complaints Officer to join our small and dedicated team, supporting the Commissioner’s work in handling investigations, managing stakeholder correspondence and delivering engagement activities across and beyond the Parliamentary community.

This is a unique opportunity to work at the heart of the UK Parliament, supporting processes that contribute directly to parliamentary accountability and standards. You will work closely with operational Investigation Managers, providing administrative support for investigations, responding to enquiries and correspondence from members of the public and internal stakeholders, and helping to coordinate the Commissioner’s outreach and engagement programme.

The role offers a varied workload in a fast-paced environment and would suit someone who enjoys working with accuracy and discretion, can manage competing priorities, and is comfortable dealing with sensitive and confidential information.

This role is offered on a hybrid working basis, with an expectation of you spending 40% of your time in the office.

Find out more about working at the House of Commons.

Why Join us?

In addition to your salary, we offer an attractive range of benefits including but not limited to:

Generous annual leave starting at 30 days and increasing to 35 after one full working year.

Enrolment in the excellent Civil Service pension scheme with an average employer contribution of 27%

Flexible working options that help you find a balance including enhanced maternity, paternity, shared parental and adoption leave, caring leave and alternative working patterns.

What we’re looking for

Excellent attention to accuracy and detail.
Excellent written and verbal communication skills in order to relay information clearly and concisely to different audiences, whilst upholding the values of equality, diversity and inclusion at all times.
Experience of arranging workshops, conferences or similar events.
Excellent organisational skills, with experience of prioritizing tasks in a fast-moving environment.
Demonstrates political sensitivity and is able to exercise independent judgement to maintain impartiality. Ability to handle confidential and sensitive information appropriately.
The ability to learn a set of rules and apply them to different situations.

How to Apply

CV and Criterion Responses - If you would like to apply for this role, please submit your CV and provide evidence against criteria 1-5 in the Job Description.

More information on the application process can be found here: Application process - UK Parliament

Additional Information

Please ensure that you anonymise your application by removing any identifiable factors from your CV or Supporting Statement.

Please note that most job offers will be made at the minimum of the salary range, other than in exceptional circumstances.

We may close the vacancy prior to the closing date stated due to a high volume of applications.

#LI-Hybrid

Assistant Investigations & Complaints Officer

Apply Now

Refine Your Search

complaints jobs in london

Assistant Investigations & Complaints Officer

Investigations Support Officer

Complaints Officer

Customer Service Specialist - US Cards

Call Centre Operator

Operational Support Grade - HMP Downview (Prison Support Role)

Resident Engagement Officer

Resident Liaison Officer

Student Support Officer and Independent Sexual Violence Advisor

Information Rights Adviser

Temporary Accommodation Housing Officer

Customer/Fulfillment Service

Customer Care Administrator

Customer Care Coordinator

Night Reception Team Member - Part Time

Customer Liaison Officer (Complaints)

Customer Service

Senior Admissions Officer (Applicant Enquiries)

Call Agent

Resident Liaison Officer

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