Call center Work, Jobs in Luton, Bdf (with Salaries)

Customer Service Advisor
Bionic Services Ltd —Luton
- £26,000 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
Quick apply
1d
Telesales Executive
Step Change Outsourcing —Stevenage
- £25,610.65 - £30,000.00 a year
- Full-time
- Customer service
- In-person
- Free parking
- Employee discount
Quick apply
1d
Call Centre Agent - Fundraising
DTV Optimise Ltd —Bedford
- From £26,520 a year
- 8 hour shift
- Customer service
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
5d
Sales Assistant
A.N.N marketing —Edgware
- £450 - £600 a week
- Full-time
- Hospitality
- Sales
- Customer service
- Free parking
- Referral programme
Quick apply
8d
Telesales / Appointment Setter (Cold Outbound) — Office Based (London)
Solar Panels London —London
- £14 an hour
- Full-time
- CRM software
- Customer service
- English
Quick apply
11d
Call Centre (Collections) 8am-12pm
Insurance Collections Bureau Ltd —Welwyn Garden City
- £12.71 an hour
- Part-time
- Customer service
- IT
- Computer skills
Quick apply
7d
Contact Centre Advisor (Night Shift)
Ostara Systems —Milton Keynes
- £21,000 - £23,000 a year
- Night shift
- Microsoft Excel
- Customer service
- English
General Practice Call Handler
One Medical Group —Milton Keynes
- £12.71 an hour
- Part-time
- Customer service
- GP surgery experience
- Administrative experience
- Annual leave
- Referral programme
13d
Telesales Executive
SUEZ —Luton
- £34,073 a year
- Full-time
- Sales
- IT
Call Handler / Office Administrator
Property Dr Ltd —Aylesbury
- £12.21 an hour
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Free parking
- Annual leave
Quick apply
6d
Contact Centre Agent
Allwyn UK —Watford
- Hybrid work
- Customer service
- Annual leave
Quick apply
8d
Telesales Consultant
Tiny House Pro limited —Potters Bar
- £12.71 an hour
- Overtime
- CRM software
- Sales
- Social media management
- Free parking
Quick apply
2d
Telesales & Internal Sales
Buttle Plc —Leighton Buzzard
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
Quick apply
5d
Call Centre Sales Advisor
Timepieces International —Potters Bar
- £25,000 - £32,000 a year
- 12 hour shift
- CRM software
- Sales
- Customer service
- Free parking
- Store discount
Quick apply
Sales Assistant
Verisure Services (UK) Limited —Ampthill
- Full-time
- Sales
- Communication skills
Quick apply
Telephone Market Research Interviewer (In office)
Prevision Research —Milton Keynes
- £12.21 an hour
- Temporary
- Data analysis skills
- Computer skills
- Typing
- Free parking
- Employee assistance programme
Quick apply
14d
Inside Sales / Telesales
Definitive —Stevenage
- £28,000 - £30,000 a year
- Full-time
- Microsoft Office
- Computer networking
- IT
Quick apply
Collections Specialist
BSI —Milton Keynes
- £28,050 - £33,000 a year
- Hybrid work
- Microsoft Excel
- ERP systems
- Communication skills
- Annual leave
- Bereavement leave
Telesales / Business Developer
Howdens Joinery Co. —Stevenage
- Full-time
- Sales
- Annual leave
- Employee discount
6d
Senior Outbound Telesales Executive
The Directory Guys —Uxbridge
- £28,000 - £45,000 a year
- Full-time
- Sales
- Salesforce
- English
Quick apply
6d

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Customer Service Advisor

Bionic Services Ltd -
Luton

Quick apply

Job details

Full-time
£26,000 a year
1 day ago

Benefits

Cycle to work scheme
Season ticket loan
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Paid volunteer time

Qualifications

Customer service
Communication skills
Time management

Full job description

Role: Customer Service Advisor

Location: Luton (Hybrid)

Description

At Bionic, we want to make it radically easier for business owners to sort their business essentials. By using a world-class human service, smart technology, and data, our tech-enabled experts help match business owners with the best deals for their energy, connectivity, insurance & finance.

By creating a one-stop-shop for all business essentials, our purpose is to ‘earn the lifetime loyalty of British businesses’. We also partner with leading price comparison websites, including Compare the Market, MoneySuperMarket, Uswitch for Business, and Confused.com, who trust us to provide their business energy switching services.

About the Role

To support our continued growth and exciting plans, we’re looking for a Customer Service Advisor to join our Customer Service Team in supporting customers through their interactions with Bionic. The Customer Service Team ensures our customers have a great journey with Bionic, that they’re satisfied, and their experiences are consistently of a high standard. This is an excellent opportunity to join a high-performance team within a rewarding department, into roles offering training and personal development.

Day-to-Day Responsibilities

As a Customer Service Advisor your day-to-day responsibilities will include:

Answering and replying to customer calls and emails
Maintaining a positive, empathetic, and professional attitude toward our customers
Updating queries/complaints with high-quality notes
Carrying out any inquiries if the customer isn’t happy
Working towards targets such as inbound call volume
Ensuring customer satisfaction and providing professional customer support
Meeting regulatory standards, such as Data Protection and FCA Guidelines

What We’re Looking For

We are looking for an enthusiastic, customer-focused individual, able to demonstrate:

Prior experience in a customer service role
Exceptional communication skills, both verbal and written with the ability to probe and question where needed to get to the root of a problem
Excellent telephone manner, you’ll be able to build a rapport quickly and show understanding and empathy where needed
Proven experience in adapting your problem-solving skills, you’ll be able to listen, digest information and act accordingly with the customers and Bionics interests at forefront
Comfortable navigating changing priorities and adapting approach to support business objectives.
Strong numerical skills
Impeccable time-management skills
Energy industry experience would be a bonus, however this is not essential

The Interview Process

One-way video submission, to find out more about you and your interest in the role
30 minute teams interview with our Talent Acquisition team
1 hour interview in person interview with the Hiring Managers in our Luton office

About Bionic

Bionic has over 630 colleagues working across three office locations and four businesses; Bionic - London, Bionic Outbound – Luton, Think Business Loans – Chelmsford, and Smart – Field based agents. We have a high energy work environment wherever the location; you can feel the passion the moment you walk through our door! Our work environments are packed with amazing people and energy, hubs of collaboration.

Benefits

We know that our employees are what sets us aside from our competitors, our benefits are just part of the way we say thanks.

Enhance your health & wellbeing

Private healthcare cover
Employee Assistance Programme, including a virtual GP service, priority physio & talking therapies
Eyecare scheme

Taking time away from work ️

25 days annual leave, increasing with tenure
1 paid family & religious day of leave per year - following successful probation period
1 paid charity volunteering day per year
Option to buy/sell up to an additional 3 days leave per year

Family matters: for the special moments

Enhanced maternity, paternity or shared parental leave
2 days off for your wedding upon joining, and up to 5 days after 2 years' service

Financial wellbeing

Auto-enrolled salary sacrifice pension scheme
Life assurance
Season ticket Loans, salary advances & loans to buy/rent a home – based on tenure
Cycle to work scheme

Recognition

Highflyers incentive, a VIP experience for our high performers across Bionic group to celebrate success
Company summer & Christmas party celebrations, business and local zonely & annual awards and recognition
Long service awards

Quick apply

Refine Your Search

call center jobs in luton, bdf

Customer Service Advisor

Telesales Executive

Call Centre Agent - Fundraising

Sales Assistant

Telesales / Appointment Setter (Cold Outbound) — Office Based (London)

Call Centre (Collections) 8am-12pm

Contact Centre Advisor (Night Shift)

General Practice Call Handler

Telesales Executive

Call Handler / Office Administrator

Contact Centre Agent

Telesales Consultant

Telesales & Internal Sales

Call Centre Sales Advisor

Sales Assistant

Telephone Market Research Interviewer (In office)

Inside Sales / Telesales

Collections Specialist

Telesales / Business Developer

Senior Outbound Telesales Executive

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