Service coordinator Work, Jobs in Malpas, Chs (with Salaries)

Front of House & Patient Co-ordinator
The Nantwich Clinic Ltd —Nantwich
- £26,436.80 - £29,580.00 a year
- Full-time
- Hospitality
- Organisational skills
- Front desk
- Free parking
- Store discount
Quick apply
Project Co-ordinator
Creation Group —Oswestry
- £27,000 - £30,000 a year
- Full-time
- In-person
- Communication skills
Quick apply
Farm Animal Co-ordinator
Daleside Vets —Wrexham
- From £13 an hour
- Part-time
- Data entry
- Organisational skills
- In-person
Quick apply
8d
Service Coordinator
Full Circle Security Systems Ltd —Connah's Quay
- £30,000 - £35,000 a year
- Full-time
- Computer literacy
- Computer skills
- In-person
Quick apply
5d
Transport, Sales & Customer Service Coordinator
Dandys Chester Limited —Chester
- £29,000 - £32,000 a year
- Full-time
- Analysis skills
- Organisational skills
- Computer skills
- Free parking
- Employee discount
Quick apply
10d
Activities Co-ordinator
Hengoed Park Residential Home —Oswestry
- £12.71 an hour
- Full-time
- Organisational skills
- Computer skills
- In-person
- Free parking
- Store discount
Quick apply
Patient Services Coordinator
Hodnet Medical Centre —Market Drayton
- £12.71 an hour
- Part-time
- GP surgery experience
- Administrative experience
- Organisational skills
Quick apply
LMS & Training Coordinator
Hickory's Smokehouse —Chester
- Up to £35,000 a year
- Full-time
- Microsoft Office
- Travel
- Organisational skills
- Annual leave
- Employee discount
Quick apply
Customer Supporter
Sanctuary Supported Living —Chester
- £13.23 an hour
- Weekend availability
- Microsoft Word
- Front desk
- Annual leave
- Employee assistance programme
Quick apply
Equine Events Assistant
Reaseheath College —Nantwich
- £25,823 a year
- Weekend availability
- Annual leave
- Employee assistance programme
1d
Head of Operations
Down Syndrome Cheshire —Northwich
- £33,000 - £38,000 a year
- Weekend availability
- Writing skills
- Continuous improvement
- No degree
- Flexitime
Quick apply
6d
Operations Administrator
Benx —Stoke-on-Trent
- Up to £25,613 a year
- Full-time
- Microsoft Word
- Customer service
- Computer literacy
- Free parking
- Sick pay
Quick apply
Traffic Desk Support
Americold Logistics LLC —Whitchurch
- Computer literacy
- Organisational skills
- Computer skills
Quick apply
Dental Nurse/Receptionist
Nantwich Smile Design —Nantwich
- £13 - £15 an hour
- Full-time
- English
- Patient care
- Data entry
- Employee discount
Quick apply
3d
Recovery Coordinator
Change Grow Live —Crewe
- £28,557.79 - £32,802.41 a year
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
8d
Hotel Reception and Events coordinator
Willington Hall Hotel Co —Tarporley
- £12.50 - £14.00 an hour
- Full-time
- Hotel
- Front desk
- In-person
Quick apply
9d
Travel Sales Representative
Residential Estates Ltd —Chester
- £23,500 - £26,000 a year
- Weekend availability
- CRM software
- Organisational skills
- In-person
Quick apply
2d
Stock & Procurement Coordinator (Part-Time)
Full Circle Security Systems Ltd —Connah's Quay
- From £26,000 a year
- Part-time
- Customer service
- Warehouse experience
- In-person
Quick apply
5d
Export Coordinator
Iceland —Deeside
- Full-time
- Administrative experience
- Organisational skills
- Computer skills
- Store discount
- Employee discount
Property & Administration Coordinator
Levelup123 —Crewe
- £15,000 - £17,000 a year
- Part-time
- Hybrid work
- Driving
- Flexitime
- Work from home
Quick apply

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Front of House & Patient Co-ordinator

The Nantwich Clinic Ltd -
Nantwich

Quick apply

Job details

Permanent | Full-time | Part-time upon request
£26,436.80 - £29,580.00 a year

Benefits

Free parking
Store discount
Company events
Private medical insurance
Employee discount
On-site parking

Qualifications

Hospitality
Record keeping
Customer communication
Customer service call handling
Inbound customer enquiry call handling
Patient appointment coordination
Client communication
Patient service
Appointment booking and call handling
Medical reception and administration experience
Organisational skills
Front desk
Managing patient records
Communication skills
Office experience

Full job description

Pay: £26,436.80-£29,580.00 per year

Job Description:

THE NANTWICH CLINIC
Front of House & Patient Coordinator

Nantwich, Cheshire | Full-Time | Permanent

ABOUT THE NANTWICH CLINIC

The Nantwich Clinic is a premium, multi-specialty private clinic based in Stapeley, Nantwich.

We provide Physiotherapy & Rehabilitation, Podiatry, Audiology, Private GP Services, Aesthetics, Wellness, and advanced treatment technologies within one integrated clinic environment.

We are not a high-volume, transactional clinic.

Patients come to us because they want to feel genuinely looked after, guided properly, and confident they are in safe hands. The front of house team is central to creating that experience.

This is not a standard receptionist role.

We are looking for an experienced Front of House & Patient Coordinator who can confidently manage a busy clinic environment while maintaining calm, professionalism, warmth, and exceptional attention to detail.

THE ROLE

This role sits at the centre of the clinic.

You will manage patient communication, diary coordination, bookings, and front of house operations across multiple departments while ensuring every patient feels welcomed, reassured, and guided clearly through their care journey.

You will often be managing:

Multiple phone calls
Patients arriving at reception
Clinician diary changes
WhatsApp and social media enquiries
Booking requests and follow-ups
Patient questions and concerns

The right person will stay calm under pressure, think ahead rather than react, problem solve and maintain a polished, professional atmosphere regardless of how busy the clinic becomes.

This role would suit someone who enjoys fast-paced environments, takes pride in high standards, and naturally notices what needs doing without needing to be asked.

KEY RESPONSIBILITIES

FRONT OF HOUSE & PATIENT EXPERIENCE

Welcome patients warmly and professionally, ensuring they feel looked after from the moment they arrive
Maintain a calm, organised, premium front of house environment at all times
Manage incoming calls, emails, WhatsApp messages, and enquiries promptly and professionally
Guide patients confidently through booking, treatment planning, and follow-up processes
Ensure patients always leave understanding what happens next

DIARY & BOOKING MANAGEMENT

Manage clinician diaries efficiently across multiple departments
Reduce booking gaps and optimise appointment flow
Coordinate rebookings and ongoing treatment plans confidently
Handle cancellations, changes, and scheduling issues proactively
Ensure accurate booking and patient record management within Cliniko

PATIENT JOURNEY & RETENTION

Support structured patient journeys through confident rebooking and continuity of care
Encourage patient reviews at appropriate moments
Identify opportunities for relevant cross-referrals between departments where genuinely beneficial
Help patients access the right services within the clinic
Follow through on outstanding tasks and communication until completed

TEAM & OPERATIONAL SUPPORT

Protect clinicians from unnecessary interruptions where possible
Communicate clearly and accurately with the wider team
Support smooth day-to-day clinic operations
Maintain excellent attention to detail across all communication and administration
Contribute positively to the clinic culture and standards

WHAT WE ARE LOOKING FOR

ESSENTIAL

Previous experience in a busy front of house, reception, patient coordinator, hospitality, or client-facing role
Excellent communication skills, both written and verbal
Strong organisational skills and ability to manage multiple priorities simultaneously
Calm, composed, and professional under pressure
Warm, confident, and emotionally intelligent
Fast-paced and proactive approach to work
High attention to detail and pride in presentation
Strong grammar, professionalism, and communication standards
Confidence using digital systems and managing diaries

DESIRABLE

Experience within private healthcare, aesthetics, wellness, or hospitality
Experience using Cliniko or similar booking systems
Experience handling high volumes of patient or customer communication
Confidence discussing treatment journeys and ongoing care plans

THIS ROLE IS NOT SUITED TO SOMEONE WHO:

Prefers a slow-paced administrative environment
Waits to be told what to do
Struggles managing multiple interruptions at once
Becomes easily overwhelmed under pressure
Communicates in a cold, transactional, or overly corporate way
Is uncomfortable confidently guiding patients through next steps

WHAT WE OFFER

A genuinely supportive, high-standard team environment
A modern, premium clinic setting
Ongoing training and development
Staff discounts on clinic services and products
Team events and away days
Free on-site parking
The opportunity to grow within an expanding clinic

WHY THIS ROLE MATTERS

The front of house team shapes how patients feel about this clinic.

Patients may forget exactly what was said on the phone. They will remember whether they felt reassured, welcomed, and confident they were being looked after.

We are looking for someone who takes pride in creating that experience every day.

HOW TO APPLY

Please send your CV along with a short covering statement telling us:

Why this role interests you
What you believe makes an exceptional patient experience
How you work under pressure in busy environments

We are actively recruiting and looking to move quickly for the right candidate.

Job Types: Full-time, Permanent

Benefits:

Company events
Employee discount
Free parking
On-site parking
Paid volunteer time
Store discount

Work Location: In person

Pay: £26,436.80-£29,580.00 per year

Benefits:

Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

service coordinator jobs in malpas, chs

Front of House & Patient Co-ordinator

Project Co-ordinator

Farm Animal Co-ordinator

Service Coordinator

Transport, Sales & Customer Service Coordinator

Activities Co-ordinator

Patient Services Coordinator

LMS & Training Coordinator

Customer Supporter

Equine Events Assistant

Head of Operations

Operations Administrator

Traffic Desk Support

Dental Nurse/Receptionist

Recovery Coordinator

Hotel Reception and Events coordinator

Travel Sales Representative

Stock & Procurement Coordinator (Part-Time)

Export Coordinator

Property & Administration Coordinator

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