Director of business Work, Jobs in Mathern, Mon (with Salaries)

Operations Manager
Casa Bianca —Abergavenny
- £40,000 - £60,000 a year
- Weekend availability
- Hospitality
- Inventory control
- Sales
- Employee discount
- Gym membership
Quick apply
2d
Marketing and Communications Officer
Osprey Group —Bristol
- Full-time
- Hybrid work
- Marketing
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Head of Impact and Influence
Bodywise (UK) Ltd —Bristol
- From £55,000 a year
- Full-time
- Hybrid work
- Management
- Bachelor's degree
- Continuous improvement
- Work from home
Quick apply
General Manager
Mad Swans —Bristol
- £65,000 a year
- Weekend availability
- Hotel
- Organisational skills
- In-person
- Free parking
- Employee discount
Quick apply
PART-TIME REGIONAL DIRECTOR - business development focus
Boardroom Advisors —Newport
- £50,000 - £100,000 a year
- Sales
- Customer service
- Business development
Quick apply
Marketing and Communications Officer
Osprey Shipping Limited —Bristol
- Full-time
- Marketing
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Director, Regional Business Development
VSE Careers —Lydney
- Full-time
- Customer service
- Master's degree
- Business development
Head of Operations
St Peter's Hospice —Bristol
- Full-time
- Continuous improvement
- Team management
- Contracts
12d
Associate Director - Stakeholder Engagement
Dalcour Maclaren —Bristol
- Business development
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
8d
Operations & Office Manager
Bugler Coaches —Clutton
- £38,000 - £42,000 a year
- Full-time
- Computer literacy
- Microsoft Office
- In-person
- Free parking
Quick apply
21h
Head of Retention Pricing
RAC —Bristol
- Analysis skills
- Presentation skills
- Leadership
HR Manager
Borley Engineering Services —Cardiff
- £50,000 - £60,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Management
Quick apply
1d
Band 8b Strategic People Change Partner - Bath
Avon and Wiltshire Mental Health Partnership NHS Trust —Bath
- £66,582 - £77,368 a year
- Full-time
- Leadership
- Analytics
16h
Senior Business Administrator
Artesia Consulting Limited —Bristol
- £31,500 - £35,500 a year
- Part-time
- Hybrid work
- Microsoft Outlook
- Databases
- Administrative experience
- Free parking
- Flexitime
Quick apply
1d
Programme Director
Safran —Cwmbran
- Full-time
- Engineering
- Contracts
- Leadership
- Employee assistance programme
Business Development & Client Relations Executive
PPM Support Ltd —Pontypool
- £29,120 a year
- Full-time
- Hospitality
- Business development
- Travel
Quick apply
14d
Chief Digital Officer
Vivobarefoot —Bristol
- Hybrid work
- CRM software
- ERP systems
- AI
Lead Therapeutic Practitioner - Newport MyST
Newport City Council —Newport
- £30,000 - £46,142 a year
- Full-time
- Experience working with children
- Driving
- Travel
National Account Manager
HSL Compliance Limited —Ross-on-Wye
- £42,500 - £45,000 a year
- Remote
- CRM software
- Travel
- Annual leave
- Sick pay
Quick apply
National Account Coordinator
Yate Supplies —Bristol
- £25,250.16 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Presentation skills
- Health & wellbeing programme
- Employee discount
Quick apply

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Operations Manager

Casa Bianca
Abergavenny

Quick apply

Job details

Full-time
£40,000 - £60,000 a year
2 days ago

Benefits

Company pension
Employee discount
Gym membership
Sick pay
On-site parking

Qualifications

Hospitality
Driving Licence
Inventory control
Operations management
Food service team management
Closing procedures
Sales
Food hygiene
Compliance audits
Complaint handling
Cost control
Performance management
Food safety and hygiene regulations
Food waste reduction
Business development
Compliance management
HACCP
Team management
Food safety record keeping
Opening procedures
Recruiting
Organisational skills
Cleaning
Management reporting
Ongoing financial performance monitoring
Training & development
Stocktaking
Leadership
Facilities maintenance
Marketing
Food service management
Rota coordination

Full job description

Operations Manager – Casa Bianca Group

Location: South Wales – overseeing 5 Casa Bianca sites
Reporting to: Directors / Managing Director
Role: Full-Time, Multi-Site Operations Manager

Role Overview

Casa Bianca Group is looking for an experienced, hands-on Operations Manager to take responsibility for the day-to-day operation and performance of our five restaurant sites.

This is a senior operational role for someone who can lead managers, maintain high standards across every venue, control costs and drive sales and profitability.

The Operations Manager will act as the key link between the Directors and each restaurant management team. You will be expected to spend significant time in the venues, identifying problems, implementing solutions and ensuring agreed actions are completed.

Key Responsibilities

Multi-Site Operations

● Oversee the day-to-day operation of all 5 Casa Bianca restaurants.

● Visit sites regularly, including evenings and weekends where required.

● Ensure every restaurant consistently meets Casa Bianca standards.

● Hold General Managers accountable for the performance of their individual sites.

● Carry out regular operational audits and follow up on any actions identified.

● Ensure opening, closing and management procedures are being followed.

● Identify operational problems before they become major issues.

Management & Leadership

● Manage, support and develop the General Managers across all five sites.

● Hold structured weekly meetings with site managers.

● Set clear targets and deadlines and ensure they are achieved.

● Support managers with recruitment, training, performance management and staff development.

● Identify weaknesses within management teams and put improvement plans in place.

● Help create a strong management culture based on accountability, standards and results.

Financial Performance

● Take responsibility for improving profitability across the group.

● Review weekly sales, labour, food costs and other key operating costs.

● Ensure staffing levels and rotas are appropriate for forecast sales.

● Monitor wage percentages and reduce unnecessary labour costs.

● Work with managers to minimise waste, over-ordering and stock losses.

● Review site P&Ls and understand the reasons behind variances.

● Identify opportunities to increase revenue and reduce costs without compromising standards.

Sales & Business Development

● Drive sales across all five restaurants.

● Work with the Directors and marketing team on promotions, events and seasonal campaigns.

● Increase bookings, repeat customers and local awareness.

● Identify underperforming trading periods and implement plans to improve them.

● Ensure managers actively promote their restaurants within their local communities.

Food, Service & Customer Experience

● Maintain consistently high food and service standards across the group.

● Regularly inspect restaurants from a customer’s perspective.

● Monitor customer feedback and online reviews.

● Investigate serious complaints and ensure appropriate action is taken.

● Ensure problems are fixed rather than repeatedly reported.

● Work closely with kitchen and front-of-house management to maintain consistency.

Compliance & Health & Safety

● Ensure all restaurants comply with food hygiene, health & safety, fire safety and licensing requirements.

● Ensure HACCP systems, temperature records, cleaning schedules and other compliance records are properly maintained.

● Carry out regular compliance checks.

● Ensure staff training records are current.

● Work with managers to maintain excellent Food Hygiene Ratings.

● Ensure incidents, accidents and maintenance issues are correctly recorded and escalated.

Stock & Suppliers

● Monitor stock control procedures across all sites.

● Ensure regular and accurate stocktakes are completed.

● Investigate unusual stock variances.

● Monitor food and beverage purchasing.

● Work with suppliers to maintain quality while achieving competitive pricing.

● Ensure managers are controlling waste, breakages and complimentary items.

Maintenance & Presentation

● Ensure all five restaurants are maintained to a high standard.

● Identify maintenance requirements during site visits and ensure they are completed.

● Ensure restaurants are clean, well presented and ready for service at all times.

● Protect the Casa Bianca brand and ensure consistency across the group.

Weekly Reporting

The Operations Manager will provide the Directors with a clear weekly overview covering:

● Sales performance by site

● Labour/wage percentages

● Food and beverage costs

● Stock issues

● Customer feedback

● Staffing/recruitment issues

● Compliance

● Maintenance

● Site-specific problems

● Actions completed from the previous week

● Priorities for the following week

The expectation is not simply to report problems, but to take ownership of resolving them.

What We’re Looking For

The successful candidate should have:

● Strong hospitality management experience.

● Experience managing restaurants, bars or similar hospitality businesses.

● Multi-site management experience is highly desirable.

● Strong leadership and people-management skills.

● Good understanding of restaurant P&Ls, labour control and food costs.

● Excellent organisational skills.

● Strong knowledge of hospitality compliance and food safety.

● Ability to manage several locations and priorities simultaneously.

● Confidence dealing with difficult conversations and holding managers accountable.

● A hands-on approach and willingness to work during key trading periods.

● Full UK driving licence and ability to travel between sites.

Key Performance Indicators

Performance will be measured against:

● Group and individual site sales

● Site profitability

● Labour percentage

● Food and beverage GP

● Stock variance and wastage

● Customer reviews and complaints

● Food hygiene and compliance standards

● Staff turnover and recruitment

● Management performance

● Completion of operational actions

● Overall restaurant standards

Working Pattern

This is not a Monday-to-Friday office role.

The Operations Manager will be expected to structure their working week around the needs of the restaurants, including regular evening and weekend site visits.

The successful candidate will have significant autonomy but will be expected to deliver measurable improvements across all five Casa Bianca locations.

Overall Objective

To make all five Casa Bianca restaurants operate consistently, professionally and profitably, while reducing the amount of day-to-day operational involvement required from the Directors.

Pay: £40,000.00-£60,000.00 per year

Benefits:

Company pension
Employee discount
Gym membership
On-site parking
Sick pay

Work Location: In person

Quick apply

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I want to receive the latest job alerts for director of business in mathern, mon

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