It and technical support technician Work, Jobs in Mathern, Mon (with Salaries)

Network Support Technician
Selnet Optima Networks Ltd. —Bristol
- £28,000 - £32,000 a year
- Full-time
- Computer literacy
- Bachelor's degree
- No degree
Quick apply
7d
2nd Line IT Support Technician – Helpdesk & Projects
Tech-Wales Ltd —Portishead
- £34,000 - £37,000 a year
- Full-time
- Travel
- SharePoint
- In-person
- Free parking
- Sick pay
Quick apply
2d
3rd Line ICT Support Technician
HFT —Bristol
- £38,168.91 a year
- Full-time
- Azure
- Analysis skills
- Communication skills
Quick apply
Bristol-Based IT Technician - Schools/Business - 1st/2nd Line
Soltech IT —Bristol
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Google Suite
- SharePoint
- In-person
- Free parking
- Work from home
Quick apply
10d
IT Service Desk Technician
Geldards —Cardiff
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
2d
IT and Technical Support Technician
Ingenia Ltd —Bristol
- £30,000 - £35,000 a year
- Full-time
- Research
- In-person
- Free parking
Quick apply
10d
2nd Line IT Support Technician
Ridge & Partners LLP —Bristol
- Full-time
- Travel
9d
1st Line IT Support Technician
Ridge & Partners LLP —Bristol
- Full-time
- Communication skills
6d
IT Triage Technician
Burges Salmon —Bristol
2d
Senior Hub ICT Technician
E-ACT Montpelier High School —Bristol
- £32,597 - £36,363 a year
- Computer skills
- School
- Annual leave
- Employee assistance programme
1d
Vacancy 2: Support Technician
EvolvIT —Bristol
- Windows
- Computer networking
- SharePoint
Vacancy 1: Escalations Technician – 2nd/3rd Line Duties
EvolvIT —Bristol
- Computer networking
- SharePoint
- In-person
IT Support Technician
BMT —Bath
- Full-time
- Hybrid work
- Continuous improvement
- Annual leave
Quick apply
1d
IT Applications Support Technician
Osborne Clarke —Bristol
- Microsoft Word
- CRM software
- Continuous improvement
Electricity Distribution - Network Technician
National Grid Electricity Distribution —Midsomer Norton
- £49,369 a year
- Maintenance
- Construction experience
- Free parking
- Annual leave
Quick apply
7h

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Network Support Technician

Selnet Optima Networks Ltd.
Bristol

Quick apply

Job details

Permanent | Full-time
£28,000 - £32,000 a year
7 days ago

Benefits

Private dental insurance
Employee mentoring programme
Company pension
Private medical insurance
Shuttle service provided

Qualifications

Technical troubleshooting
Computer literacy
Ticket management
Filing
Microsoft Office Suite
Email software
Network infrastructure
Bachelor's degree
Technical support incident logging
Data entry
Technical writing
Network monitoring
Communication skills
Time management
Help desk
Information Technology

Full job description

About the Role

We are seeking a technically minded Network Support Technician to assist with network support, user requests, equipment records, troubleshooting, and routine technical administration.

You will help monitor support requests, maintain network records, assist with basic connectivity issues, and support technical colleagues with day-to-day service activities.

Previous professional networking experience is helpful but not essential. Training on company systems, procedures, and network-support processes will be provided.

Why Join Us?

Technical Experience

Develop practical experience in networking, connectivity, IT support, and infrastructure services.

Training Provided

Receive guidance on support procedures, network systems, troubleshooting, and technical documentation.

Career Development

Build transferable skills that can support progression into networking, infrastructure, systems support, or IT operations.

Professional Environment

Work alongside experienced technical colleagues within a collaborative technology business.

Key Responsibilities

Respond to routine network and technical support requests
Record support issues accurately in company systems
Assist with basic connectivity and user-access issues
Maintain network equipment and configuration records
Update support tickets and technical information
Monitor outstanding requests and follow up appropriately
Assist with setup of approved network devices and user equipment
Maintain hardware and asset records
Prepare basic technical documentation
Support scheduled network checks and maintenance activities
Escalate complex technical issues to experienced engineers
Assist with network monitoring and service-status checks
Update spreadsheets and operational records
Coordinate routine information with suppliers and technical teams
Maintain organised digital technical files
Handle customer and system information confidentially
Support general IT and network administration as required

What We Are Looking For

Experience

Previous experience in IT support, customer service, administration, technical support, or a similar environment is helpful but not essential
Applications from career starters and candidates changing industries are welcome
Previous exposure to networking or computer systems is beneficial but not required

Skills

Strong interest in networking and information technology
Basic understanding of computers and connectivity
Good troubleshooting and problem-solving abilities
Strong attention to detail and accuracy
Comfortable using Microsoft Office, email, and web-based systems
Clear written and verbal communication
Good organisation and time-management abilities
Willingness to learn networking systems and procedures
Ability to follow technical instructions
Professional approach to customer information
Ability to work independently and as part of a team

Education

GCSEs or equivalent qualifications are preferred
A university degree is not required
Qualifications or coursework in IT, Networking, Computing, or a related subject are beneficial but not essential
Relevant practical or transferable experience will be considered

Pay: £28,000.00-£32,000.00 per year

Benefits:

Company pension
Employee mentoring programme
Private dental insurance
Private medical insurance
Shuttle service provided

Work Location: In person

Quick apply

Refine Your Search

it and technical support technician jobs in mathern, mon

Network Support Technician

2nd Line IT Support Technician – Helpdesk & Projects

3rd Line ICT Support Technician

Bristol-Based IT Technician - Schools/Business - 1st/2nd Line

IT Service Desk Technician

IT and Technical Support Technician

2nd Line IT Support Technician

1st Line IT Support Technician

IT Triage Technician

Senior Hub ICT Technician

Vacancy 2: Support Technician

Vacancy 1: Escalations Technician – 2nd/3rd Line Duties

IT Support Technician

IT Applications Support Technician

Electricity Distribution - Network Technician

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