Construction Work, Jobs in Melsonby, Nyk (with Salaries)

Helpdesk Manager
Rated Maintenance Ltd —Darlington
- £26,420 - £30,000 a year
- Full-time
- Microsoft Office
- In-person
- Communication skills
- Free parking
Quick apply
10d
Highways Operative
North Yorkshire Council —Brompton-on-Swale
- £26,509 - £27,788 a year
- Full-time
- Maintenance
- Cleaning
- Construction experience
- Annual leave
- Employee assistance programme
Static Fabric Engineer
BAM UK & Ireland —Darlington
- Monday to Friday
- Electrical experience
- Organisational skills
- Communication skills
Multi Skilled Operative
Holcim —Barnard Castle
- Weekend availability
- Maintenance
- Employee discount
Lendrum Internship in Book Conservation
Durham University —Durham
- £24,479 a year
- Full-time
- University
- Communication skills
- School
- Annual leave
- Employee assistance programme
13d
HSEQ Advisor
FT Construction Group —Northallerton
- Full-time
- Continuous improvement
- Travel
- In-person
- Employee discount
- Life insurance
Quick apply
Skilled Operative Lead two person crew
North Yorkshire Council —Brompton-on-Swale
- From £30,273 a year
- Full-time
- Management
- Maintenance
- Supervising experience
- Annual leave
- Employee assistance programme
12d
Pipe Layer / Groundworker
Rockett Groundworks Ltd —Middleton St. George
- £18 - £23 an hour
- Full-time
- Management
- Maintenance
- Driving
Quick apply
5h
Labourer
PLL Construction Ltd —Stockton-On-Tees
- £120 a day
- Maintenance
- Construction experience
- In-person
Quick apply
Lift Supervisor
Mammoet —Stockton-on-Tees
- Heavy lifting
- English
- Travel
- Employee assistance programme
- Employee discount
Wall and Floor Tiler
Meliorvia Workplace Solutions —Barnard Castle
- £100 - £120 a day
- Temporary
- Carpentry
- Schematics
- Quality control
Quick apply
Electricians Mate
PLL Construction Ltd —Stockton-On-Tees
- £14.24 - £33.05 an hour
- Full-time
- Electrical experience
- Power tools
- In-person
- Free parking
Quick apply
Quarry Operative
Breedon Group plc —Coxhoe
- Full-time
- Maintenance
- Cleaning
- Construction experience
- Annual leave
- Employee assistance programme
Quick apply
9d
Yard Foreman
Wernick Hire —Stockton-on-Tees
- Full-time
- Customer service
- Supervising experience
- Quality control
- Free parking
- Annual leave
Quick apply
Sealant/Mastic Applicator
North East Sealants Limited —Shildon
- £14 - £17 an hour
- Full-time
- Cleaning
- Power tools
- Construction experience
Quick apply
7d
Street Lighting Highways Operative
Durham County Council —Durham
- £28,142 - £31,022 a year
- Full-time
- Hybrid work
- Civil engineering
- Maintenance
- Construction experience
- Annual leave
8d
Multi Skilled Operative
Tarmac —Durham
- Overtime
- Computer literacy
- Maintenance
- Communication skills
- Employee discount
Plasterer
Meliorvia Workplace Solutions —Barnard Castle
- £100 - £120 a day
- Temporary
- Carpentry
- Power tools
- Construction experience
Quick apply
Sustainability and Environmental Engineer
PPG —Shildon
- Full-time
- Bachelor's degree
- Training & development
Quick apply
New build cleaner
Inside Contracting Ltd —Northallerton
- £12.75 - £14.50 an hour
- Full-time
- Customer service
- English
- Cleaning
Quick apply

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Helpdesk Manager

Rated Maintenance Ltd -
Darlington

Quick apply

Job details

Permanent | Full-time
£26,420 - £30,000 a year
10 days ago

Benefits

Free parking
Company pension
On-site parking

Qualifications

Customer service call handling
Report writing
Inbound customer enquiry call handling
Report generation
CAFM software
Stakeholder liaison
Administrative support experience
Microsoft Office Suite
Microsoft Office
Appointment booking and call handling
Customer support
Customer interaction
Communication skills
Progress tracking
Time management
Office experience

Full job description

About Rated Maintenance

Rated Maintenance is a professional property maintenance and facilities management company committed to delivering high-quality repair, maintenance, and support services to our clients. We pride ourselves on excellent customer service, efficient communication, and a proactive approach to problem-solving.

Role Overview

We are seeking a highly organised and customer-focused Help Desk Manager to join our growing team. The successful candidate will be the first point of contact for customers, contractors, and clients, ensuring maintenance requests are logged, tracked, and completed efficiently. This role is essential in maintaining excellent service standards and supporting the smooth operation of our maintenance services.

Key Responsibilities

Receive and log maintenance requests via telephone, email, and customer portals.

Allocate jobs to appropriate engineers, contractors, and maintenance personnel.

Monitor job progress and ensure work orders are completed within agreed service levels.

Maintain accurate records of all jobs, updates, and customer communications.

Liaise with clients, tenants, contractors, and suppliers to provide updates and resolve queries.

Schedule appointments and coordinate engineer attendance.

Produce reports on outstanding jobs, response times, and completion rates.

Process invoices, purchase orders, and administrative documentation as required.

Escalate urgent or unresolved issues to management.

Ensure compliance with company procedures and health & safety requirements.

Support the wider administration team with general office duties.

Skills and Experience

Essential

Previous experience in an administrative, customer service, help desk, or facilities management role.

Excellent telephone manner and communication skills.

Strong organisational and time management abilities.

Ability to prioritise tasks and work under pressure.

Good working knowledge of Microsoft Office applications.

High level of attention to detail and accuracy.

Professional and customer-focused approach.

Desirable

Experience within property maintenance, facilities management, housing, or construction sectors.

Knowledge of CAFM, job management, or maintenance scheduling systems.

Experience processing invoices and purchase orders.

Understanding of service level agreements (SLAs).

Personal Attributes

Friendly and approachable.

Reliable and dependable.

Proactive problem-solver.

Team player with a positive attitude.

Ability to remain calm in a fast-paced environment.

What We Offer

Competitive salary.

Company pension scheme.

Training and development opportunities.

Supportive and friendly working environment.

Opportunities for career progression within Rated Maintenance.

Pay: £26,420.00-£30,000.00 per year

Benefits:

Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

construction jobs in melsonby, nyk

Helpdesk Manager

Highways Operative

Static Fabric Engineer

Multi Skilled Operative

Lendrum Internship in Book Conservation

HSEQ Advisor

Skilled Operative Lead two person crew

Pipe Layer / Groundworker

Labourer

Lift Supervisor

Wall and Floor Tiler

Electricians Mate

Quarry Operative

Yard Foreman

Sealant/Mastic Applicator

Street Lighting Highways Operative

Multi Skilled Operative

Plasterer

Sustainability and Environmental Engineer

New build cleaner

I want to receive the latest job alerts for construction in melsonby, nyk

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