Customer service manager Work, Jobs in Peterlee, Dur (with Salaries)

Sales Team Manager
Auxillis —Peterlee
- £29,283 - £32,670 a year
- Training & development
- Communication skills
- Time management
- Free parking
- Annual leave
Quick apply
12d
Regional Customer Relationship Manager
Barchester Healthcare —Peterlee
- £46,982 a year
- Microsoft Powerpoint
- Salesforce
- Communication skills
Quick apply
4d
Store Manager
Mountain Warehouse —Dalton le Dale
- Full-time
- Customer service
- Budgeting
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
13d
Customer Service Manager
RG Distributors Limited Trading as Ecatering —Seaham
- £40,000 - £45,000 a year
- Full-time
- CRM software
- ERP systems
- Data analysis skills
- Free parking
Quick apply
3d
Customer Experience Director
Thirteen —Middlesbrough
- £108,990 a year
- Continuous improvement
- Leadership
- Annual leave
9d
Head of Ecommerce & Digital Marketing
The Danesmoor Group —Newton Aycliffe
- Up to £65,000 a year
- Full-time
- Social media management
- In-person
- Leadership
- Free parking
- Employee discount
Quick apply
10d
Business Development Manager
Signal Telecom (Stokesley) —Middlesbrough
- £40,000 - £70,000 a year
- Full-time
- CRM software
- Customer service
- Business development
Quick apply
Hotel - Duty Manager
Premier Inn —Stockton-On-Tees
- Up to £13.86 an hour
- Part-time
- Customer service
- Hotel
- Team management
- Employee discount
Quick apply
Service Manager
NECSWS —Hartlepool
- Full-time
- Hybrid work
- Continuous improvement
- Travel
- Contracts
- Annual leave
Quick apply
Customer Service Manager
IWG —Newcastle upon Tyne
- Up to £40,000 a year
- Customer service
- Team management
- Guest services
Store Manager
Hotel Chocolat —Durham
- Microsoft Word
- Customer service
- Computer literacy
- Employee discount
Zara Newcastle Customer Experience Manager Maternity Cover
INDITEX —Newcastle upon Tyne
- Weekend availability
- Conflict management
- Training & development
- Retail management
Quick apply
Ecommerce and Trading Manager
Cedarcrest Global Trading Limited —Newton Aycliffe
- £42,000 - £46,000 a year
- Full-time
- Social media management
- Merchandising
- In-person
- Free parking
- Employee discount
Quick apply
4d
Area Manager, Customer Fulfillment
Amazon UK Services Ltd. —Stockton-on-Tees
- Full-time
- Bachelor's degree
- Continuous improvement
- Team management
Area Sales Manager
JT Dove Limited —Stockton-on-Tees
- Full-time
- Microsoft Powerpoint
- Sales
- Customer service
- Profit sharing
- Health & wellbeing programme
Quick apply
Key Account Manager
GFD Trading Limited —Thornaby on Tees
- £23,500 - £45,000 a year
- Full-time
- Salesforce
- In-person
- Leadership
- Free parking
- Employee discount
Quick apply
4d
Assistant Accommodation Manager
Cloud Student Homes —Newcastle upon Tyne
- £14,300 a year
- Part-time
- Hospitality
- Sales
- Team management
- Annual leave
Quick apply
Assistant General Manager - Operations AGM/Deputy
Twenty Twenty —Newcastle upon Tyne
- £33,000 a year
- Weekend availability
- Restaurant management
- Team management
- In-person
- Employee discount
Quick apply
Operations Manager
Cornmill Shopping Centre —Darlington
- £26,000 - £35,000 a year
- Weekend availability
- Management
- In-person
- Communication skills
- Free parking
Quick apply
Shop Manager
Farmfoods —Spennymoor
- £34,262.76 - £39,889.20 a year
- Weekend availability
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee discount
Quick apply
2d

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customer service manager jobs near peterlee, dur

Sales Team Manager

Auxillis -
Peterlee

Quick apply

Job details

Permanent
£29,283 - £32,670 a year
12 days ago

Benefits

Free parking
Cycle to work scheme
Annual leave
Company pension
Employee discount
Referral programme
Car scheme

Qualifications

Performance management
Customer support
Professional development mentoring
Customer interaction
Training & development
Team motivation leadership
Communication skills
Time management

Full job description

This is an exciting opportunity for an ambitious and experienced people leader to join Northgate Insurance Services, one of the UK’s leading providers of bespoke accident claims and mobility services for motorists, based at our contact centre in Peterlee.

As a Team Manager, you will lead, support and develop a motivated team of sales advisors, helping them deliver excellent customer outcomes while achieving key performance goals. You will do this through regular one-to-ones, coaching, training, quality monitoring, performance feedback and day-to-day support.

You will also act as a key escalation point for our diverse customer base, ensuring customer satisfaction, clear communication and fair outcomes remain at the heart of every decision, in line with our values.

Join us as a Team Manager and enjoy some outstanding benefits…
Of course, there’s a great basic salary, but that’s just the beginning. Our most popular benefits include:
Salary - £29,283 - £32,670 per annum, based on experience, enhanced by a monthly performance bonus.
Annual Leave - Start with 24 days, increasing to 26 days with service, plus the flexibility to buy or sell up to 5 extra days each year. You’ll also receive public holidays and an extra day off to celebrate your birthday.
Pension - Employer contributions of 3%.
Financial Benefits - Enjoy the security of free life assurance, a save-as-you-earn scheme, a colleague referral scheme offering £1,000 per referral, and our Benefits App with discounts and cashback at leading retailers including Tesco, Asda, Currys, B&Q and Wickes.
Wellbeing & Lifestyle Services - Access our colleague assistance programme, including a 24/7 GP service, mental health support and physiotherapy, plus cycle to work, eyecare vouchers, Health Cash Plan, Dental Plan and Travel Insurance.
Community & Culture - We foster a welcoming and inclusive community that celebrates cultural events and holidays, helping everyone feel part of our work family. You’ll also enjoy regular onsite visits from vendors and free, secure parking for a hassle-free commute.
Motoring Benefits - Take advantage of exclusive colleague vehicle-leasing schemes, discounted repairs and reduced rates on weekend car and van hire.
Stream - A free financial wellbeing app that gives you more control over your pay, helps you save, provides financial advice and offers even more discounts on your shopping.

About you
We’re looking for someone who is confident leading people, passionate about delivering great customer service and able to create an environment where colleagues feel supported, engaged and motivated to perform at their best.
To succeed in this role, you’ll ideally bring:

At least 2 years’ experience working at a similar management level within a contact centre environment.
A professional and pragmatic approach, with people at the heart of everything you do.
A strong customer service ethos and the ability to make balanced decisions that support both customers and colleagues.
The ability to lead, coach and develop a team, creating a positive culture where people feel involved and engaged.
Excellent time management skills and the ability to work effectively in a fast-paced environment.
Strong organisational, communication and problem-solving skills.
Ideally, experience within motor insurance, accident management or claims handling.

About Us

You may not know the Northgate Insurance Services name, but it is likely we have helped someone you know. We are the go-to provider for bespoke accident claims and mobility services for motorists. We’re trusted by some of the UK’s best known motor insurers and motoring brands to help their customers when they need it most.

We’re also part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. We are proud to have been awarded a King's Award for Enterprise in 2025, recognised for our commitment to promoting opportunity and supporting social mobility. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.

We’re committed to building a diverse, inclusive, and respectful workplace where everyone can thrive. We actively welcome applications from people of all backgrounds, experiences, identities, and abilities. If you need adjustments at any stage of the recruitment process, just let us know. We’re here to support you.

We are agile. We are experts. We are imaginative. We are reliable.

Keep your career moving, smarter.

Quick apply

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customer service manager jobs in peterlee, dur

Sales Team Manager

Regional Customer Relationship Manager

Store Manager