It Work, Jobs in Pontefract (with Salaries)

Junior IT Technician
CCL Label Limited —Castleford
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer networking
- Free parking
- Profit sharing
Quick apply
3d
Data and IT analyst
Alpha May Care First Limited —Wakefield
- Up to £27,000 a year
- Full-time
- Microsoft Excel
- Azure
- Data analysis skills
- Health & wellbeing programme
- Sick pay
Quick apply
11d
IT Support Engineer
Radar Healthcare —Leeds
- Up to £35,000 a year
- Hybrid work
- Computer networking
- SharePoint
- Communication skills
- Work from home
- Employee assistance programme
Quick apply
12d
IT Support Engineer (Operations)
Pell Frischmann —Wakefield
- Full-time
- Hybrid work
IT Lead/Manager
Viamaster Transport Ltd —Castleford
- £40,000 - £50,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
Quick apply
21h
IT Service Desk Analyst
DFS —Doncaster
- Weekend availability
- Analysis skills
- In-person
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
12d
IT Support Coordinator
Openwork UK Ltd —Leeds
- Up to £32,500 a year
- Hybrid work
7d
Junior IT Project Manager
Jet2.com and Jet2holidays —Leeds
- Full-time
- Hybrid work
- Communication skills
- Employee discount
11d
IT Desktop Support
Axiom Technologies —Leeds
- Part-time
- Computer Science
- Maintenance
- Bachelor's degree
- Flexible schedule
IT/OT System Administrator
Guardian Glass —Goole
- Maintenance
- Continuous improvement
- Communication skills
3d
IT Service Analyst
Jet2.com and Jet2holidays —Leeds
- Full-time
- Hybrid work
- Presentation skills
- Organisational skills
- Communication skills
Service Desk Analyst
Card Factory —Wakefield
- £29,000 - £31,000 a year
- POS
- Communication skills
3d
IT Asset Coordinator
DFS —Doncaster
- Leadership
- Analytics
- Employee assistance programme
- Employee discount
Quick apply
Desktop Support Engineer - Executive Support
Jet2.com and Jet2holidays —Leeds
- Full-time
- Hybrid work
- Travel
- Computer networking
- Time management
- Employee discount
7d
System Administrator (CDC)
Doncaster City Council —Doncaster
- £34,443 - £38,221 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Employee discount
4d
Service Desk Analyst - Tier I
ITA Group Inc —Wakefield
- £27,000 - £30,000 a year
- Full-time
- Computer Science
- Analysis skills
- Communication skills
Quick apply
IT Support Analyst -2nd Line
DFS —Doncaster
- Overtime
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
IT Service Desk Analyst
Stoneacre —Doncaster
- £25,000 - £30,000 a year
- Full-time
- Communication skills
Quick apply
IT Engineer
Nexus Multi Academy Trust —Sheffield
- £33,121 - £35,571 a year
- Full-time
- Experience working with children
- In-person
- Communication skills
Quick apply
1st-2nd Line IT Support Engineer
ITM Power PLC —Sheffield
- Full-time
- Microsoft Outlook
- Writing skills
- Windows
- Free parking
- Employee assistance programme
Quick apply

I want to receive the latest job alerts for it in pontefract

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Junior IT Technician

CCL Label Limited -
Castleford

Quick apply

Job details

Permanent | Full-time
3 days ago

Benefits

Free parking
Profit sharing
Health & wellbeing programme
Cycle to work scheme
Company pension
Life insurance
Sick pay
On-site parking

Qualifications

Microsoft Windows Server
Microsoft Word
Technical troubleshooting
Desktop support
Driving Licence
Microsoft Outlook
Incident queue management
Ticket management
Microsoft Office Suite
Computer hardware
Ticket management systems
Technical support incident logging
Computer networking
Customer support
Communication skills
VPN

Full job description

Hours: 37.5 per week (Some flexibility may be required during busy periods).

Job Type: Permanent.

Based: This role is based on-site at our Castleford office.

Salary: Dependant on experience & benefits package including profit share,
pension (matched contributions to 9%), life assurance, healthcare, service
award, cycle to work scheme, Income protection scheme.

CCL Label Limited is the world's largest converter of pressure sensitive labels supplying to major global corporations. The company operates across 42 countries, employing 26,000 people worldwide. Website: https://ccllabel.com/.

We are currently looking to recruit a Junior IT Technician at our Castleford site.

The Person

Good working knowledge, awareness or willingness to develop in the following areas:
Excellent customer service, communication and problem-solving skills
Ability to log, monitor, update and prioritise support tickets accurately
Ability to gather clear information from users to support investigation and resolution of issues
Basic PC hardware, Windows desktop and peripheral support
Current Microsoft Office and Microsoft 365 products, including Outlook, Teams, Word and Excel
Basic understanding of networking concepts such as DNS, DHCP, Wi-Fi and printers
Positive attitude, willingness to learn and ability to work as part of a team
Full clean driving licence

Experience in the following would also be beneficial:

Helpdesk, service desk, or first-line IT support experience
Use of IT ticketing systems
Microsoft 365 administration and user support
Basic knowledge of Windows Server, Active Directory, or Entra ID
VPN, WAN, or remote access support

Opportunities for further training as experience develops.

The Role

The post holder will provide first-line IT support at the Castleford site, ensuring IT issues are logged, prioritised, and resolved efficiently. The role will support the wider IT team by monitoring support tickets, gathering user information, resolving routine technical issues, and escalating more complex problems to developers or higher-level IT support as required.

Responsibilities will include:

1. Provide first-line IT support to users at the Castleford site.

2. Log, prioritise, and track IT support requests.

3. Monitor and manage incoming helpdesk tickets.

4. Gather clear and accurate information from users to diagnose issues.

5. Troubleshoot and resolve routine hardware, software, and system issues.

6. Maintain professional and timely communication with users throughout the support process.

7. Escalate complex or unresolved issues to developers or senior IT support teams.

8. Support the wider IT team in delivering an efficient and responsive IT service.

Benefits:

Company pension
Cycle to work scheme
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Profit sharing
Sick pay

Work Location: In person

Quick apply

Refine Your Search

it jobs in pontefract

Junior IT Technician

Data and IT analyst

IT Support Engineer

IT Support Engineer (Operations)

IT Lead/Manager

IT Service Desk Analyst

IT Support Coordinator

Junior IT Project Manager

IT Desktop Support

IT/OT System Administrator

IT Service Analyst

Service Desk Analyst

IT Asset Coordinator

Desktop Support Engineer - Executive Support

System Administrator (CDC)

Service Desk Analyst - Tier I

IT Support Analyst -2nd Line

IT Service Desk Analyst

IT Engineer

1st-2nd Line IT Support Engineer

I want to receive the latest job alerts for it in pontefract

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected