Service engineer Work, Jobs in Rochester, Ken (with Salaries)

Facilities Helpdesk Administrator
Bauvill Ltd —Rochester
- £24,500 - £26,500 a year
- Full-time
- Customer service
- Supervising experience
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
1st Line Technician
Cyan IT —Aylesford
- £25,000 - £28,000 a year
- Full-time
- English
- Organisational skills
- SharePoint
Quick apply
5d
STARLINK SATELLITE INSTALLERS WANTED – SOUTH EAST ENGLAND
Chigwell Satellite LTD —Norton Heath
- £150 - £300 a day
- Full-time
- Travel
- Power tools
- In-person
Quick apply
3d
2nd Line Engineer
Akita Systems Ltd —Sevenoaks
- £30,000 - £35,000 a year
- Maintenance
- Mentoring
Field Service Engineer - Kent
Matthew Algie —Medway
- £35,000 - £37,000 a year
- Full-time
- Schematics
- Customer service
- Maintenance
- Annual leave
- Employee assistance programme
Production Engineer - Lean Operations
Genuit Group —Aylesford
- Full-time
- Engineering
- Assembly
- Continuous improvement
- Free parking
- Annual leave
Trainee Maintenance & LEV Engineer
WSM Engineering Facilities Ltd —Halling
- £27,000 - £30,000 a year
- Overtime
- Computer literacy
- Maintenance
- English
Quick apply
11d
Mobile Tai Lift Engineer
Complete Tail Lift Solutions Ltd —Chatham
- £750 a week
- 8 hour shift
- Maintenance
- Assembly
- Hand tools
- Free parking
Quick apply
1st Line Engineer
Akita Systems Ltd —Sevenoaks
- £26,000 - £30,000 a year
- Computer literacy
- Computer skills
Senior Lean Practitioner
Genuit Group —Aylesford
- Full-time
- Analysis skills
- Continuous improvement
- Mentoring
- Free parking
- Employee discount
Field Service Engineer
Servibox LTD —Ashford
- £30,000 - £36,000 a year
- Full-time
- Software troubleshooting
- Maintenance
- Communication skills
- Annual leave
Quick apply
Multi-Skilled Shift Engineer
BrettGroup —Cliffe
- Continuous improvement
- Free parking
- Annual leave
Quick apply
Field Engineer
Port of London Authority —Gravesend
- £60,168 - £75,811 a year
- Weekend availability
- Customer service
- No degree
- Communication skills
- Annual leave
Maintenance Coordinator - Voids & Property Maintenance
The RTR Group Nationwide Limited —Rochford
- £28,000 - £32,000 a year
- Full-time
- Microsoft Word
- Supervising experience
- Organisational skills
- Health & wellbeing programme
Quick apply
13d
Apprentice Mechanical & Electrical Building Maintenance Technician – 2026 – Basildon
Skanska —Basildon
- Employee assistance programme
CCTV Engineer
Safe Site Facilities Ltd. —Sevenoaks
- £32,000 - £36,000 a year
- Full-time
- Customer service
- Maths
- Driving
- Store discount
- Health & wellbeing programme
Quick apply
Playground Installer
Safeplay Playground Services —Medway
- Full-time
- Carpentry
- Maintenance
- Travel
Quick apply
Hydraulic Fitter
hydraulic and engineering services ltd —Strood
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Maintenance
- Assembly
Quick apply
Mobile Maintenance Train Fitter (Paddock Wood)
COLAS RAIL UK —Rochester
- Weekend availability
- Computer literacy
- Engineering
- Maintenance
- Annual leave
4d
Rational oven service technician
Dartford Catering Services Ltd —Longfield
- Full-time
- Schematics
- Maintenance
- In-person
Quick apply

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Facilities Helpdesk Administrator

Bauvill Ltd
Rochester

Quick apply

Job details

Full-time
£24,500 - £26,500 a year

Benefits

Free parking
Casual dress
Health & wellbeing programme
Annual leave
Company pension
Company events
Private medical insurance
On-site parking

Qualifications

Supplier ordering
CAFM software
Customer service
GCSE
Filing
Microsoft Office Suite
Technical support
Supervising experience
Purchase order creation
Procurement support
Customer support
Communication skills
Mechanical knowledge
Facilities maintenance
Planned maintenance

Full job description

Facilities Helpdesk Administrator

About the Role

Bauvill Facilities is looking for a proactive and organised Facilities Helpdesk Administrator to join our busy Facilities Helpdesk team in Kent.

Working as part of a team of administrators, you will provide essential operational support for our Hard Facilities Management contracts. You will play a key role in coordinating engineers and subcontractors, managing reactive and planned maintenance tasks, updating our CAFM system, processing quotations and purchase orders, and ensuring works are completed within agreed service levels.

This is a fast-paced and varied role where strong organisation, communication and attention to detail are essential. You will work closely with engineers, contractors, colleagues and clients to ensure maintenance requests are progressed efficiently and accurate information is maintained throughout each job.

Key Responsibilities

Manage incoming maintenance requests and coordinate engineers and subcontractors to attend reactive works within agreed SLAs.
Plan and coordinate engineering schedules, acting as a key point of contact for engineers and following up on outstanding information.
Monitor jobs requiring further resources, ensuring they are progressed promptly and rescheduled within required timescales.
Coordinate materials and equipment required for jobs and ensure all associated information is accurately recorded.
Track completed works and ensure work instructions, worksheets and dockets are returned, recorded and filed correctly.
Review weekly performance reports and follow up on outstanding tasks to ensure completion.
Maintain accurate spreadsheets and records relating to quotations, out-of-hours works and ongoing job requests.
Raise and manage purchase orders prior to works taking place, including amendments and uplifts where required.
Support the administration of incoming and outgoing invoices on a weekly basis.
Ensure all job information is accurately recorded within the CAFM/Support Desk system and relevant shared folders.
Keep engineers, contractors, colleagues and clients updated on the progress of works.
Support Planned Preventative Maintenance (PPM) activity by monitoring schedules, collating check sheets and ensuring planned works are completed on allocated dates.
Work proactively as part of the wider Facilities team, sharing information and supporting colleagues when required.

About You

We are looking for someone who:

Is highly organised and able to prioritise effectively in a busy, reactive environment.
Has strong communication and customer service skills.
Is confident coordinating multiple engineers, contractors and maintenance requests.
Understands the importance of working to processes, deadlines and SLAs.
Has excellent attention to detail and accurate record-keeping skills.
Is comfortable using Microsoft Office, spreadsheets, task lists and reminder systems.
Previous experience using a CAFM, facilities management or helpdesk system would be advantageous.
Previous experience within Facilities Management, maintenance coordination, scheduling or administration would be beneficial.

Working Arrangements

The Facilities Helpdesk plays a pivotal role in coordinating both reactive and planned maintenance, so reliability and punctuality are essential.

This is a full-time, office-based position at our Kent location, working between 07:30 and 16:00. Due to the operational requirements of the role, we are unable to offer remote working or consider international applications.

Planned absence, including annual leave, should wherever possible be requested at least five days in advance to ensure appropriate team cover can be arranged.

If you are an organised administrator who enjoys working in a fast-paced environment and coordinating people, priorities and deadlines, we would love to hear from you.

Job Type: Full-time

Pay: £24,500.00-£26,500.00 per year

Benefits:

Casual dress
Company events
Company pension
Free parking
Health & wellbeing programme
On-site parking
Private medical insurance

Education:

GCSE or equivalent (preferred)

Experience:

Technical support: 1 year (preferred)
Customer service: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

service engineer jobs in rochester, ken

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2nd Line Engineer

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Mobile Maintenance Train Fitter (Paddock Wood)

Rational oven service technician

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