Reception manager bournemouth Work, Jobs in Romsey, Ham (with Salaries)

Cluster Reception Manager - Live in optional
Switch Hospitality —Bournemouth
- Full-time
- Computer literacy
- Hotel
- Team management
- Life insurance
Quick apply
Assistant Reception Manager
The NICI Lymington —Lymington
- Weekend availability
- Hotel
- Front desk
- Training & development
- Employee discount
Quick apply
13d
Reception Manager
The NICI Lymington —Lymington
- Weekend availability
- Hotel
- Front desk
- Training & development
- Employee discount
Quick apply
13d
Customer Service Associate - The Helm, Bournemouth
Savills Management Resources —Bournemouth
- £28,000 a year
- Monday to Friday
- Computer literacy
- Data entry
- Front desk
Radiology Appointments Officer
University Hospitals Dorset NHS Foundation Trust —Bournemouth
- £25,760 - £27,476 a year
- Weekend availability
- Hospital
- Front desk
12d
Night Manager
Village Hotels - Bournemouth - Reception / Nights —Bournemouth
- £13.87 an hour
- Part-time
- Hotel
- Front desk
- Employee assistance programme
- Gym membership
Quick apply
Corporate Security Officer - Zero Hours
Enigma Security Solutions —Bournemouth
- £13.45 an hour
- Microsoft Word
- Microsoft Outlook
- Conflict management
- Annual leave
Quick apply
2d
Host Team Member - Reception
Village Hotels - Bournemouth - Reception / Nights —Bournemouth
- £8.00 - £12.71 an hour
- Part-time
- Hotel
- Front desk
- Employee assistance programme
- Gym membership
Quick apply
1d
Phlebotomist
Randox Laboratories —Bournemouth
- 8 hour shift
- Computer literacy
- Data entry
- Front desk
13d
Business Administrator Apprentice
Tops Day Nurseries —Bournemouth
- £8.01 an hour
- Temporary
- Microsoft Powerpoint
- Writing skills
- Preschool
- Profit sharing
- Annual leave
Quick apply
9d
Night Team Leader
Village Hotels - Bournemouth - Reception / Nights —Bournemouth
- £12.71 - £12.96 an hour
- Part-time
- Hotel
- Training & development
- Employee assistance programme
- Gym membership
Quick apply
Night Cleaning Operative
ABM —Bournemouth
- £13.76 an hour
- Full-time
- Restaurant
Night Cleaning Operative
ABM UK —Bournemouth
- £13.76 an hour
- Full-time
- Restaurant
- Communication skills
- Employee discount
Quick apply
4-6 session Salaried GP
Village Surgery —Poole
- £40,000 - £63,000 a year
- In-person
- Annual leave
- Flexitime
Quick apply
Salaried GP
Village Surgery —Poole
- £42,000 - £63,000 a year
- Part-time
- Anatomy knowledge
- Medication administration
- Bachelor's degree
- Annual leave
- Sick pay
Quick apply
Registered Veterinary Nurse
Lynwood Veterinary Group —Bournemouth
- Full-time
- Patient care
- Organisational skills
- Annual leave
- Employee discount
Quick apply
2d

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Cluster Reception Manager - Live in optional

Switch Hospitality
Bournemouth

Quick apply

Job details

Full-time

Benefits

Company pension
Life insurance

Qualifications

Front of house supervision
Guest relations
Closing procedures
Computer literacy
Internal department liaison
Complaint handling
Performance management
Team management
Risk management
Conflict management
Mentoring
Front desk
Employee performance appraisals
Computer skills
Professional development mentoring
Training & development
Cash handling
Hotel front office operations

Full job description

Job Advert

Are you passionate about hospitality and delivering magic guest service?

This is something that all employees at our Bournemouth hotels have in common. It is their dedication to creating a home away from home atmosphere that keep our guests coming back to stay.

We believe that our employees are the key to magical guest service, for this we look for a candidate who shares our vision and looks for opportunities to provide magic service.

Our wide range of employee benefits and personalised training and development plans ensure that our team love where they work. These include a full benefits online platform, meals on duty, a pension plan, life insurance, magic treats, birthday celebrations and staff social events, plus many more.

We now have an exciting opportunity for a Cluster Front Office Manager to join our Bournemouth hotels.

As a Cluster Front Office Manager, you will be required to master the art of versatility and inject some energy whilst completing a variety of duties. The main duties expected within the role are:

Know and conduct Standard Operating Procedures for the day and night shift and to be conversant with all areas of Front Office Procedures.
To strictly follow the Switch Bournemouth, Brand Standard policy and Laws in terms of Data Protection and Personal Identifiable Information and ensure the front office team (including Nights) is aware and trained in this area.
Ensure accurate control measures are implemented and communicated to staff for cash handling, till and banking and ensure this is adhered to by all members of staff at all time.
To manage the daily running of the department by providing supervisor support such as voiding transactions, amending transactions and managing customer and staff complaints.
To achieve targets that have been set for the department, such as room revenue and upselling and monitor performance. This includes individual’s member’s targets.
Proactively think and act upon innovative ideas to improve guests experience and increase business but ensure that this is achieved in line with budget.
To ensure a thorough and detailed handover is produced after every shift for the Night team.

To communicate marketing strategies to the relevant departments frequently to ensure business success.
To be competent at operating standard office equipment as well as computers and all I.T and communication systems.
To proactively reduce the risk of business and guest information being shared by means necessary as advised by the Reception Managers.
Oversee the Front of House team members whilst on duty and ensure that all regular security checks are carried out and recorded
To assist in ensuring payroll is in line with budget.
Monitor the movement and use of petty cash and ensuring it is being used for the correct purposes.
To be flexible with working hours to meet the demands of the business
To create and maintain good working relationships with colleagues in the Reception team and other departments throughout the hotel.
When possible, support the team in times of staff shortages and to cover absences.
Carry out 4 week and 26 week reviews on all employees under your direction.
Manage day-to-day staffing requirements, plan and assign work, and establish performance and development goals for employees. Provide mentoring, coaching and regular feedback to help manage conflict and improve employee performance.

We are continually evolving, and our team do too, there is no red tape or corporate conflict with us!

We Evolve – You Evolve – We Grow Together

If the position of Cluster Front Office Manager is the opportunity that you are looking for please apply with your CV. We request that this is in PDF format.

We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

Quick apply

Refine Your Search

reception manager bournemouth jobs in romsey, ham

Cluster Reception Manager - Live in optional

Assistant Reception Manager

Reception Manager

Customer Service Associate - The Helm, Bournemouth

Radiology Appointments Officer

Night Manager

Corporate Security Officer - Zero Hours

Host Team Member - Reception

Phlebotomist

Business Administrator Apprentice

Night Team Leader

Night Cleaning Operative

Night Cleaning Operative

4-6 session Salaried GP

Salaried GP

Registered Veterinary Nurse

Related jobs to explore

I want to receive the latest job alerts for reception manager bournemouth in romsey, ham

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