Customer service administrator Work, Jobs in Saint Osyth, Ess (with Salaries)

Customer Support Assistant
Civic Recruitment Limited —Clacton-on-Sea
- Full-time
- Microsoft Word
- CRM software
- Computer literacy
Quick apply
8d
Customer Care Administrator
Anchor Safety LLP —Great Blakenham
- £26,500 - £27,500 a year
- Full-time
- CRM software
- In-person
- Communication skills
- Employee discount
Quick apply
Part-Time Receptionist
WestonHomes —Colchester
- Monday to Friday
- Computer literacy
- Front desk
- Computer skills
- Life insurance
Quick apply
Business Administrator
Hallmark Care Homes —Ipswich
- Full-time
- Microsoft Outlook
- Customer service
- Human resources
- Employee discount
- Referral programme
Administrator
Alliance Medical Ltd —Colchester
- £27,976 a year
- Full-time
- Computer literacy
- Microsoft Office
- Administrative experience
Quick apply
2d
Clincal Coder and Receptionist
PrimaryCareCareers —Wivenhoe
- Weekend availability
- Anatomy knowledge
- Analysis skills
- Data entry
Office Administrator
Bucklesham Primary School —Ipswich
- £26,402 - £28,142 a year
- Part-time
- Customer service
- Databases
- Administrative experience
Call Handling Receptionist and PA
MyRuby Ltd —Colchester
- £26,000 - £27,000 a year
- Temporary
- Microsoft Word
- Google Suite
- Computer literacy
Quick apply
13d
Receptionist/Administrator
PrimaryCareCareers —Colchester
- Front desk
- Communication skills
- Annual leave
10d
Customer Service Administrator
710 Crane Ltd. —Ipswich
- Full-time
- Microsoft Word
- Bachelor's degree
- Continuous improvement
Administrative Assistant – Nayland House
Birchstone Care Limited —Colchester
- Full-time
- Microsoft Outlook
- Administrative experience
- Human resources
Quick apply
HR Administrator
Hunnaball Family Funeral Group —Colchester
- £21,000 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
7d
Vehicle Movement Administrator (Part-time)
Knowles Fleet —Colchester
- £28,129.46 a year
- Part-time
- Customer service
- Analysis skills
- In-person
- Profit sharing
- Health & wellbeing programme
Quick apply
17h
FOHR Administrator
Raedwald Trust —Ipswich
- £23,221 - £29,957 a year
- Full-time
- Customer service
- Computer literacy
- Computer skills
6d
Marketing Administrator – Sales & Operations
Cargo Secure —Felixstowe
- £2,300 - £2,650 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Free parking
- Sick pay
Quick apply
10d
Business Administration – Adult Education
COLCHESTER INSTITUTE —Colchester
- £25,858 - £26,262 a year
- Full-time
- Microsoft Word
- CRM software
- Research
Quick apply
Energy Executive / Administrator 12 month FTC
SmartestEnergy —Ipswich
- £28,000 - £30,000 a year
- Hybrid work
- Microsoft Word
- Customer service
- Analysis skills
Quick apply
3d
Legal Secretary/Receptionist
MPP Solicitors —Maldon
- From £24,500 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
Quick apply
Senior Administrator
Suffolk County Council —Ipswich
- £28,598 a year
- Microsoft Office
- Organisational skills
- Budgeting
- Annual leave
1d
Sales & Admin Coordinator
HUBB Group Maintenance Ltd —Stisted
- £25,420 - £28,000 a year
- Part-time
- Computer literacy
- Administrative experience
- Computer skills
Quick apply
18h

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customer service administrator jobs near saint osyth, ess

Customer Support Assistant

Civic Recruitment Limited
Clacton-on-Sea

Quick apply

Job details

Full-time | Fixed term contract
8 days ago

Qualifications

Microsoft Word
CRM software
Customer service call handling
Inbound customer enquiry call handling
Computer literacy
GCSE
Microsoft Office Suite
Continuous improvement
Organisational skills
Customer support
NVQ
Customer interaction
Communication skills

Full job description

6 Month Contract With A Local Authority

Job Purpose

To provide a high-quality, customer-focused service as part of the Council’s Environmental Services team, responding to telephone and electronic enquiries relating primarily to Waste Management and Recycling.

The postholder will provide accurate and helpful information to members of the public, resolve enquiries wherever possible, and ensure customers are directed to the appropriate service or officer when further assistance is required. The role will also provide efficient general administrative support to the department and contribute to the continuous improvement of customer services.

Key Responsibilities

Respond to general and specific customer enquiries by telephone and electronic channels, providing accurate and helpful information or assistance.
Deal professionally and courteously with members of the public, understanding their needs and working to achieve positive outcomes.
Handle enquiries relating to Council Environmental Services, particularly Waste Management and Recycling.
Provide factual information and guidance on Council services, policies, and procedures.
Identify enquiries that require specialist support and refer customers to the appropriate officer or service area.
Provide an efficient and effective general administration service to the department.
Accurately record customer enquiries, information, and actions taken using relevant Council systems.
Maintain a good working knowledge of the Council’s services and objectives to respond effectively to customer queries.
Work flexibly to support specific areas of departmental need as they arise.
Attend training sessions, team briefings, and other relevant meetings.
Contribute to continuous improvement initiatives and the development of customer service processes.
Work effectively as part of a customer-focused team, supporting colleagues and contributing to a positive team environment.
Maintain high standards of accuracy, quality, and productivity, particularly when working under pressure.
Follow Council procedures, instructions, and relevant policies at all times.
Undertake other duties appropriate to the role as required by management.

Requirements

Essential

Good GCSE passes or equivalent in English and Mathematics.
NVQ Level 2 or equivalent qualification in Customer Service, or relevant experience.
Experience of providing customer service in a telephone, electronic, or public-facing environment.
Good verbal and written communication skills.
Ability to use IT systems effectively, including Microsoft Office applications such as Word and Excel.
Ability to understand customer needs and provide appropriate information, support, or signposting.
Ability to establish and maintain positive relationships with customers and colleagues.
Ability to work productively in a high-pressure environment while maintaining accuracy and professionalism.
Flexible approach and willingness to respond to changing service requirements.
Ability to follow instructions and established procedures effectively.
Good organisational skills and attention to detail.
Ability to work effectively as part of a team and contribute to team objectives.
Commitment to delivering high standards of customer service.

Desirable

Previous experience within a Local Authority or public sector environment.
Experience dealing with enquiries relating to Environmental Services, Waste Management, Recycling, or similar services.
Experience using customer relationship management or Council-specific systems.
Understanding of the importance of providing accessible, efficient, and customer-focused public services.

Additional Information

Location: Clacton-on-Sea, Essex – on-site only.

Hours per Week: Full-time.

Bi-Weekly Payments: Salary/wages are paid bi-weekly.

Quick apply

Refine Your Search

customer service administrator jobs in saint osyth, ess

Customer Support Assistant

Customer Care Administrator

Part-Time Receptionist

Business Administrator

Administrator

Clincal Coder and Receptionist

Office Administrator

Call Handling Receptionist and PA

Receptionist/Administrator