Credit Work, Jobs in Sandwell, Wmd (with Salaries)

Business Support and Customer Service Specialist
HERMEQ —West Bromwich
- Up to £30,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
Quick apply
6d
Credit Controller
Norton Insurance Brokers Ltd —Birmingham
- £26,500 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Referral programme
Quick apply
6d
Credit Control Officer
Reliance Social Housing CIC —Birmingham
- From £27,000 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Business
- Free parking
- Bereavement leave
Quick apply
2d
Credit Controller
Heimstaden —Birmingham
- Full-time
- Microsoft Excel
- Microsoft Office
- Analysis skills
Quick apply
12d
Account Handler (Trade Credit Insurance)
Brown & Brown Europe —Birmingham
- Full-time
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Employee stock purchase plan
Quick apply
Internal Sales
Encon Insulation —Birmingham
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
- Employee discount
Quick apply
Housing Support Worker – Supported Exempt Accommodation
Elmfield Housing —Birmingham
- £26,325 a year
- Full-time
- Microsoft Office
- In-person
- Care plans
- Annual leave
Quick apply
Credit Hire Claims Handler
1010 Solutions —Birmingham
- Up to £30,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
Quick apply
Accounts Assistant
Spray Tanker Services Ltd —Featherstone
- From £28,000 a year
- Full-time
- Microsoft Excel
- Organisational skills
- In-person
Quick apply
Accounts Receivable Team Leader
Nacro —Birmingham
- £34,421 - £35,454 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Supervising experience
13d
Internal Sales Executive
Atkore —West Bromwich
- CRM software
- Computer literacy
- Free parking
- Annual leave
Quick apply
Credit Officer - Mid Markets
Lloyds Banking Group —Birmingham
- £67,023 - £74,470 a year
- Full-time
- Hybrid work
- Communication skills
8d
Head of Systems Improvement
Automoney Trust Limited —Redditch
- £50,000 - £70,000 a year
- Full-time
- Management
- Maths
- Project management
- Life insurance
Quick apply
5d
Credit Services Administrator
SCC —Birmingham
- £26,227.50 a year
- Monday to Friday
- Hybrid work
- Analysis skills
- Communication skills
11d
Motor Finance Account Manager (Dealers - Birmingham and South West)
Tandem Bank —Birmingham
- £47,500 - £55,000 a year
- Monday to Friday
- Remote
- Organisational skills
- Time management
- Annual leave
- Employee discount
Quick apply
Depot Administrator
Generator Power Ltd —Warwick North
- Full-time
- Microsoft Word
- Microsoft Outlook
- Accounting
Quick apply
Credit Controller (Client Finance - Birmingham)
BNP Paribas —Birmingham
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
Billing Assistant
Gateley —Birmingham
- IT
- Communication skills
- Annual leave
- Employee assistance programme
12d
Credit Controller
Sonder Associate —Solihull
- £28,000 - £36,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Annual leave
Quick apply
6d
Clinical Assessor
Capita Health Assessment Advisory Service —Birmingham
- £39,500 a year
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- IT
- Employee discount
Quick apply

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Business Support and Customer Service Specialist

HERMEQ -
West Bromwich

Quick apply

Job details

Permanent | Full-time
Up to £30,000 a year
6 days ago

Qualifications

Microsoft Excel
Microsoft Outlook
Sales
Customer service
Microsoft Office
Organisational skills
Communication skills
Time management

Full job description

The Business Support Specialist is responsible for providing outstanding customer service while supporting the wider sales and operational teams. Acting as a key point of contact for customers, you will manage enquiries, process orders, resolve issues, coordinate deliveries and returns, and ensure every customer receives a professional and efficient service.

You will work closely with Sales, Operations, Manufacturing, Transport and Purchasing to ensure customers are kept informed and that any issues are resolved quickly and effectively.

Key Responsibilities

Customer Service

Deliver exceptional customer service across telephone, email and online enquiries.
Build strong relationships with customers through regular communication.
Handle customer queries professionally, providing timely and accurate information.
Manage customer complaints from initial enquiry through to resolution.
Liaise with internal departments to ensure customer issues are resolved quickly.
Keep customers updated throughout the order lifecycle, providing proactive communication regarding delays or changes.
Ensure every customer interaction reflects HERMEQ's high standards of service.

Order Management

Coordinate with Production, Transport and Purchasing to ensure orders are fulfilled on time.
Monitor customer orders through to delivery.
Manage returns, credits and replacement orders where required.
Raise and process return requests in line with company procedures.
Assist with delivery scheduling and customer collection requests.

Sales & Business Support

Customer Account Management

Work closely with customers to understand their requirements and provide suitable solutions.
Support key accounts by ensuring excellent service levels are maintained.

Internal Communication

Act as the link between Sales, Transport, Manufacturing, Warehouse and Purchasing.
Ensure all departments have accurate customer information.
Communicate delivery updates, stock issues and production delays.
Escalate urgent customer issues where appropriate.

Administration

Ensure company systems remain up to date.
Support continuous improvement initiatives across the department.

Key Skills & Experience

Essential

Previous experience within Customer Service, Business Support or Internal Sales.
Excellent communication skills, both written and verbal.
Strong organisational and time management skills.
Ability to multitask in a fast-paced environment.
Excellent attention to detail.
Confident using Microsoft Office, particularly Excel and Outlook.
Strong problem-solving skills with the ability to remain calm under pressure.
Professional and positive attitude.
Ability to work effectively as part of a team.

Hours of Work - Monday to Friday 8am until 5pm

Pay: Up to £30,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

credit jobs in sandwell, wmd

Business Support and Customer Service Specialist

Credit Controller

Credit Control Officer

Credit Controller

Account Handler (Trade Credit Insurance)

Internal Sales

Housing Support Worker – Supported Exempt Accommodation

Credit Hire Claims Handler

Accounts Assistant

Accounts Receivable Team Leader

Internal Sales Executive

Credit Officer - Mid Markets

Head of Systems Improvement

Credit Services Administrator

Motor Finance Account Manager (Dealers - Birmingham and South West)

Depot Administrator

Credit Controller (Client Finance - Birmingham)

Billing Assistant

Credit Controller

Clinical Assessor

I want to receive the latest job alerts for credit in sandwell, wmd

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