Product support specialist Work, Jobs in Sheffield (with Salaries)

Product Support Specialist
LabLogic Systems —Sheffield
- Full-time
- Oracle
- Laboratory experience
- Windows
Lead Salesforce Implementation Specialist
UniHomes —Sheffield
- £65,000 - £80,000 a year
- Full-time
- Salesforce
- IT
- Leadership
- Employee discount
- Referral programme
Quick apply
Product Support Associate
Tes Global —Sheffield
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Specialist
Sherwin-Williams —Sheffield
- £27,895 - £34,044 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Work from home
Product Documentation Specialist part-time flexible
Sherwin-Williams —Sheffield
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Access
PPF Kit Preparation Specialist
PRO PPF UK —Sheffield
- From £28,000 a year
- Full-time
- IT
- In-person
- Mechanical knowledge
- Free parking
Quick apply
Complex Product Support Associate
Tes Global —Sheffield
- £26,091 a year
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
Process Chemist
Connect Talent Group —Alfreton
- £30,000 - £35,000 a year
- Full-time
- Engineering
- Laboratory experience
- Analysis skills
- Free parking
- Employee discount
Quick apply
7d
Production & Continuous Improvement Engineer
Fernite Of Sheffield —Sheffield
- £42,000 - £48,000 a year
- Full-time
- Schematics
- CAD
- Engineering
- Health & wellbeing programme
- Life insurance
Quick apply
14d
Stock Operations Specialist - Zara Sheffield
INDITEX —Sheffield
- Full-time
- Employee discount
Quick apply
Customer Insight & Resolution Consultant
Leger Shearings Group —Rotherham
- £30,000 a year
- Weekend availability
- Free parking
- Annual leave
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Sheffield
- Temporary
- Customer service
Trainee/Experienced Fabrication Technician
Chase Research Cryogenics —Sheffield
- £24,700 - £27,000 a year
- Continuous improvement
- In-person
- Communication skills
Quick apply
7d
Healthcare Lighting Specialist
A S D Lighting PLC —Rotherham
- From £55,000 a year
- Full-time
- Hybrid work
- Sales
- Salesforce
- Computer skills
Quick apply
Digital Marketing & CRM Lead
Puckator —Sheffield
- £32,000 - £38,000 a year
- Full-time
- Management
- Analysis skills
- Communication skills
- Health & wellbeing programme
- Annual leave
Quick apply
9d
Senior ERP Support Analyst
Quanex —Denby
- Full-time
- Sales
- ERP systems
- SQL
- Free parking
- Employee assistance programme
Quick apply
Order Fulfilment Specialist
ALH Systems Ltd —Sheffield
- £13.50 - £14.00 an hour
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Upholstery Trainer (Manufacturing)
DFS —Doncaster
- £38,000 a year
- Full-time
- Assembly
- Mentoring
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
Education Lighting Specialist
A S D Lighting PLC —Rotherham
- From £55,000 a year
- Full-time
- Hybrid work
- Sales
- Salesforce
- Computer skills
Quick apply
Stock and Replenishment Administrator
Rubix —Sheffield
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
13d

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product support specialist jobs near sheffield

Product Support Specialist

LabLogic Systems
Sheffield

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Job details

Full-time

Qualifications

Microsoft Windows Server
Driving Licence
GAMP
Oracle
Microsoft SQL Server
Laboratory experience
ISO 9001
Windows
Analysis skills
Driving
Ethernet
Software development
IT
Application support
Communication skills

Full job description

We are seeking a Support Specialist to join our growing technical team. This is a customer-facing, hands-on role supporting the installation, configuration, validation and everyday use of LabLogic’s chromatography (Laura) and LIMS (PETra / SPECTra) platforms. As part of this role, you will work closely with pharmaceutical, PET radiopharmacy and research customers operating in highly regulated environments.

We’re looking for someone who is passionate about their work, takes ownership and shows initiative. The ideal candidate consistently follows through on tasks, is proactive and resilient when facing challenges, and is motivated to continuously improve both themselves and the systems around them.

This role is a full time, office-based position. The successful candidate must be in commutable distance to either our Bath Spa office (12 Charlotte St, Bath, BA1 2NE) or our Sheffield office (Innovation House, 6 Europa View, Sheffield, S9 1XH). This role will involve regular UK travel and occasional European and worldwide travel to customer sites.

This position would be ideal for those with a technical application support background with experience supporting laboratory systems, or a laboratory scientist (with a HPLC/GC/chemistry background) who has a strong IT aptitude and an interest in software systems and instrumentation integration.

Responsibilities

Provide helpdesk-based support via ticketing system, email and phone.
Deliver remote troubleshooting for software and instrument integration issues.
Install and configure LabLogic software and supporting systems (MS SQL Server, Windows Server etc.).
Support integration with analytical instrumentation.
Assist with instrument communication troubleshooting (RS232, USB, Ethernet, COM ports, driver configuration).
Provide onsite installation support and customer training.
Assist with database configuration, upgrades and system migrations.
Develop and maintain technical documentation, help guides and FAQs.
Support validation activities (IQ/OQ/PQ) within highly regulated environments.

The above list is not exhaustive and, as such, you may be required to undertake other duties as appropriate.

Requirements

Essential

Strong troubleshooting and analytical skills.
Ability to work well as part of a team and within an ISO 9001 Quality environment.
Experience with Hardware and Software support.
Ability to manage own workload and prioritise calls.
Good communication skills (written, phone and in person).
Excellent IT skills (MSSQL/Oracle/Windows Server/Windows Desktop).

Desirable

Experience within a laboratory environment and/or software development environment.
Experience integrating instruments via serial/USB/Ethernet connections.
Knowledge of Oracle databases.
Understanding of GMP, GAMP or regulated software validation.
Experience delivering customer training.
Full UK driving licence.

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Refine Your Search

product support specialist jobs in sheffield

Product Support Specialist

Lead Salesforce Implementation Specialist

Product Support Associate

Customer Service Specialist

Product Documentation Specialist part-time flexible

PPF Kit Preparation Specialist

Complex Product Support Associate

Process Chemist

Production & Continuous Improvement Engineer

Stock Operations Specialist - Zara Sheffield

Customer Insight & Resolution Consultant

Specialist: Full-Time, Part-Time, and Part-Time Temporary

Trainee/Experienced Fabrication Technician

Healthcare Lighting Specialist

Digital Marketing & CRM Lead

Senior ERP Support Analyst

Order Fulfilment Specialist

Upholstery Trainer (Manufacturing)

Education Lighting Specialist

Stock and Replenishment Administrator

I want to receive the latest job alerts for product support specialist in sheffield

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