Lettings manager Work, Jobs in Shepshed, Lec (with Salaries)

Senior Lettings Manager - UK
Dwelly —Loughborough
- Sales
- Customer service
- Team management
Lettings Manager
Merritt Estates —Beeston
- From £35,000 a year
- Full-time
- Customer service
- Administrative experience
- In-person
- Annual leave
Quick apply
8d
Accommodation Manager
MILLSTONE PLACE —Leicester
- £28,000 a year
- Weekend availability
- Management
- Microsoft Office
- In-person
Quick apply
Assistant Lettings Manager
LRG —Nottingham
- £35,000 - £37,000 a year
- Monday to Friday
- Customer service
- Business development
- Team management
- Employee discount
Quick apply
Property Manager
Knightsbridge Estate Agents —Leicester
- £28,000 - £31,000 a year
- Full-time
- In-person
- Communication skills
Quick apply
1d
Senior Sales Negotiator
Hancock Residential Sales & Lettings —Melton Mowbray
- £27,000 - £30,000 a year
- Full-time
- Customer service
- Administrative experience
- In-person
Quick apply
Property Relationship Manager
Mulberry Estate & Letting Agency —Nottingham
- £26,000 - £30,000 a year
- Full-time
- Microsoft Powerpoint
- Salesforce
- In-person
Quick apply
9h
Estate Agent (Partner)
The Property Experts —Leicester
- £60,000 - £100,000 a year
- Remote
Quick apply
Estate Agent
The Property Experts —Oadby
- £8,400 a month
- Remote
Quick apply
High Rise Co-ordinator
Platform Housing Group —Leicester
- Up to £11,864 a year
- Part-time
- Computer literacy
- Computer skills
- Communication skills
- Annual leave
Letting Agent
The Letting Experts —Nottingham
- £70,000 - £100,000 a year
- Remote
Quick apply
Lettings Valuer
LRG —Nottingham
- Up to £33,000 a year
- Monday to Friday
- Sales
- Customer service
- Business development
- Employee assistance programme
- Employee discount
Quick apply

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Senior Lettings Manager - UK

Dwelly
Loughborough

Apply Now

Job details

Qualifications

Pricing
Operations management
Sales
Customer service
Cost control
Change management
Profit & loss
Team management
Partnership building
Churn prevention
Customer loyalty building
B2B
Relationship management
Change leadership
Residential lettings
Leadership
Business lead generation

Full job description

About Dwelly

Dwelly is building the AI operating system for residential lettings. Its growing network of agencies provides its AI with real-world data, continuous feedback, and control over complete workflows, making exceptional service the standard for landlords and tenants. Today, Dwelly operates more than 15,000 properties and $470 million in GMV, making it one of the UK's ten largest lettings operators. The company has raised $263 million.

We're a fast-growing, product-focused company, backed by top-tier investors and led by a team with deep experience in real estate, technology, and operations.

Position Summary

The Senior Lettings Manager is responsible for leading branch performance across people, portfolio growth, customer service, and commercial results. As part of a fast-growing group built through acquisition, the role plays a key part in embedding new ways of working, driving local execution, and ensuring successful adoption of group initiatives.

It offers a clear progression pathway from leading a single branch to managing multiple branches, with opportunities to progress into regional and national leadership roles as the business continues to scale.

Key Responsibilities:

1. Team leadership

Manage, coach and develop property and lettings team members alongside valuers and property specialists
Build a high-performing local team through hiring, performance management and day-to-day leadership
Set the standard for service quality and commercial discipline in the branch

2. Leading change & integration

Own the local delivery of group and regional initiatives — new operating models, systems, pricing and service standards — and bring the team with you
Translate central strategy into local execution, surfacing resistance and blockers early and resolving them rather than letting them stall delivery
Hold ways of working steady through system migrations and process changes

3. Portfolio growth & landlord relations

Own the landlord retention plan and churn prevention through proactive relationship management and issue resolution
Win new landlord instructions via local and central lead generation
Increase share of landlord wallet (new properties and services upsell from existing landlords)
Maintain a healthy instruction pipeline and conversion metrics (lead valuation ToB signed)
Develop local partnerships to attract new landlord leads

4. Revenue per property growth & Commercial ownership

Ensure optimal rent pricing, balancing speed to let, rent level and landlord outcomes
Maximise management fee in line with company pricing policy
Upsell existing landlords (higher packages, additional services)
Own the full P&L of your branch, with full accountability for local budgeting and budget execution
As you progress to a cluster, take on P&L accountability across up to three branches

5. Operational coordination & service quality

Coordinate all local operations and ensure alignment with central service functions.
Act as an escalation point for service quality issues.
Identify recurring failures and drive fixes through cross-functional escalation and local coordination

Qualifications & Preferred Background:

People management experience — hiring, coaching, performance management, building a team
Change and integration experience — a proven ability to land new ways of working and lead teams through transition.
Relationship management and retention skills, with a track record of growing a landlord base
Full understanding of the lettings cycle (Tenancy, PM, compliance), with strong sales skills and commercial acumen
Commercial strategy development and implementation experience — rent pricing, fees, discounts
Sales partnership building experience (B2B referrals)
P&L literacy, budgeting and cost control

Compensation & Benefits:

Competitive salary based on performance, recognising exceptional contributions to our integration success.

What is it like being a Dwell-er?

Feel free to check out Dwelly Core Principles. That's about what we believe in, how we operate and make decisions.

What we offer is not a fancy office or a static workplace. Instead, this is solving one of worlds' most complex problems in the largest consumer industry in the world (residential rentals), to improve the experience for >30% of households (>5M in the UK, and >100M including EU and US) that live in rental homes.

This is about disrupting the largest, most antiquated industry in the world, with one of the strongest operational and technical teams that exist in the UK and the EU. We work hard, and we shoot for extremely ambitious results. But we want people to be proud of what they've built and be able to look back and say one day "hell yeah, that was me that did it all".

Customer obsession rather than competitive focus
Passion for invention
Operational excellence
Long-term thinking

By applying for this position, you consent to the processing and storage of your personal data for recruitment purposes for up to 365 days, in accordance with our data retention policy and applicable data protection laws.

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Senior Lettings Manager - UK