Customer relations Work, Jobs in South Cerney, Gls (with Salaries)

Client Relations Assistant
Holland Cooper —Cheltenham
- £26,500 a year
- Full-time
- CRM software
- Salesforce
- Continuous improvement
- Store discount
- Employee assistance programme
Quick apply
13d
Client Relations Assistant (Fixed Term Contract)
Holland Cooper —Cheltenham
- £26,500 a year
- Temporary
- CRM software
- Salesforce
- Continuous improvement
- Store discount
- Employee assistance programme
Quick apply
13d
Strutt & Parker - Administrator
BNP Paribas —Cirencester
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Venues - Charity Fundraiser
The Hive Linq —Swindon
- £15 - £17 an hour
- Full-time
- Customer service
- Communication skills
- Marketing
- Referral programme
- Sick pay
Quick apply
Customer Relations, E-commerce & Studio Manager
Shibumi —Stroud
- £30,000 - £34,000 a year
- Part-time
- Management
- Supervising experience
- In-person
- Free parking
- Employee discount
Quick apply
1d
Boutique Men's Stylist
Holland Cooper —Cheltenham
- From £27,000 a year
- Part-time
- Customer service
- POS
- Organisational skills
- Store discount
- Employee discount
Quick apply
Assistant Manager
The Fragrance Shop —Swindon
- Up to £12.95 an hour
- Part-time
- Customer service
- Merchandising
- Supervising experience
- Employee discount
Quick apply
10d
Boutique Stylist
Holland Cooper —Cheltenham
- From £27,000 a year
- Part-time
- Customer service
- POS
- Organisational skills
- Store discount
- Employee discount
Quick apply
Full Time Office Administrator / Customer Care Co-Ordinator
Accessible Motor Company Limited t/a Fleximobility —Carterton
- £25,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
- Free parking
Quick apply
2d
Problem Analyst
St. James's Place —Cirencester
- Analysis skills
- Organisational skills
- Financial services
- Annual leave
Employee Relations Partner FTC
TGJones —Swindon
- Full-time
- Remote
- Customer service
- Research
- Continuous improvement
- Employee discount
Quick apply
6d
Senior Customer Service Advisor
Barclays —Witney
- £27,700 a year
- Weekend availability
- Banking
- Life insurance
Casual Venues Duty Supervisor
Melksham Town Council —Melksham
- £14.45 an hour
- Weekend availability
- Bar
- Supervising experience
- First Aid Certification
- Flexible schedule
Quick apply
Crematorium Manager
WesterleighGroup —Trowbridge
- £42,000 - £52,000 a year
- Weekend availability
- Computer literacy
- Business development
- Team management
- Free parking
- Employee discount
Operations Controller
Evri —Swindon
- £12.71 an hour
- Part-time
- Annual leave
Print and Media Executive
Peak Technologies —Chippenham
- Full-time
- Spanish
- Customer service
- Salesforce
Quick apply
Operations Clerk
Evri —Eastington
- £12.71 an hour
- Full-time
- Administrative experience
- Annual leave
Decontamination Team Lead
Swindon Borough Council —Swindon
- £27,694 a year
- Full-time
- English
- Quality control
- Travel
Quick apply
2d
Head of People Business Partnering & Employee Relations (Transformation Lead)
Smiths News —Swindon
- £80,000 a year
- Travel
- Human resources
- Leadership
- Free parking
- Referral programme
8d
Housing Outreach Worker
Advance Housing and Support Ltd —Witney
- Up to £28,498.06 a year
- Full-time
- Hybrid work
- Experience working with individuals with disabilities
- Databases
- Annual leave
- Employee assistance programme
9d

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Client Relations Assistant

Holland Cooper -
Cheltenham

Quick apply

Job details

Permanent | Full-time
£26,500 a year
13 days ago

Benefits

Store discount
Cycle to work scheme
Company pension
Employee assistance programme
Employee discount

Qualifications

Live chat
CRM software
Customer service call handling
Salesforce
Internal department liaison
Complaint handling
Continuous improvement
Customer interaction
Communication skills

Full job description

Founded in 2008, Holland Cooper is a luxury British lifestyle brand renowned for its timeless design, exceptional craftsmanship, and distinctive blend of heritage and modern sophistication. With a strong focus on tailoring, premium fabrics, and elevated styling, the brand has built a loyal global following and a powerful visual identity. At Holland Cooper, creativity, attention to detail, and commercial awareness sit at the heart of everything we do.

We're looking for a Client Relations Assistant to join our team -You'll be part of a close-knit team delivering a premium, personalised experience across every customer touchpoint. If you're organised, personable, and take real pride in getting things right, we'd love to hear from you.

Key Responsibilities:

Deliver a premium, personalised customer experience across phone, email, chat and in-person interactions, meeting SLA requirements and personal KPIs.
Assist in resolving customer queries and complaints professionally, escalating complex issues to management in line with HC's tone of voice.
Support the team in monitoring and maintaining group KPIs and team objectives.
Maintain accurate client records in CRM systems and keep order statuses up to date.
Assist in the implementation and ongoing management of customer experience initiatives and process improvements, including cross-departmental communications and shared worksheets.
Support the administrative duties of the Client Relations team within the order management process.
Manage and update internal systems, working alongside departments including exports, ecommerce, warehouse and finance.
Contribute to weekly team meetings, bringing ideas for continuous improvement to the customer journey.
Maintain up-to-date knowledge of collections, product details and brand heritage through ongoing training and seasonal updates.
Contribute to individual and team KPIs, identify recurring issues, and support continuous improvement initiatives to enhance service quality.

Key Competencies/Behaviours:

Warm, professional communicator with strong interpersonal skills, comfortable across phone, email and in-person interactions.
Highly organised with the ability to multitask and manage competing priorities calmly.
Customer-centric mindset with a genuine focus on quality and responsiveness.
Accurate and detail-oriented.
Proactive and solutions-focused, able to use initiative without waiting to be asked.
A team player who is also comfortable working independently.
Adaptable and willing to learn new processes and tools quickly.
Flexible and reliable, including during extended peak trading hours.

Skills/Experience Required:

Experience in a customer service, client support or related role.
Familiarity with CRM systems and customer support tools.
Excellent verbal and written communication skills.

Benefits

Competitive salary
25 Days Holiday plus bank holidays
Have your Birthday Day off on us to celebrate you
Increased benefits with length of service (e.g. holiday, pension contributions)
Enhanced Maternity and Paternity pay
Generous staff discount and staff shop available
Fresh fruit and pastries delivered weekly
Cycle to Work Scheme
Employee Assistance Programme, including mental health support

Pay: £26,500.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer relations jobs in south cerney, gls

Client Relations Assistant

Client Relations Assistant (Fixed Term Contract)

Strutt & Parker - Administrator

Venues - Charity Fundraiser

Customer Relations, E-commerce & Studio Manager

Boutique Men's Stylist

Assistant Manager

Boutique Stylist

Full Time Office Administrator / Customer Care Co-Ordinator

Problem Analyst

Employee Relations Partner FTC

Senior Customer Service Advisor

Casual Venues Duty Supervisor

Crematorium Manager

Operations Controller

Print and Media Executive

Operations Clerk

Decontamination Team Lead

Head of People Business Partnering & Employee Relations (Transformation Lead)

Housing Outreach Worker

I want to receive the latest job alerts for customer relations in south cerney, gls

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