Response team leader Work, Jobs in Speke, Msy (with Salaries)

Hire Desk Team Leader
Hire Safe Solutions Ltd —Runcorn
- From £35,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Team Leader - 35269
Environment Agency —Warrington
- £43,198 a year
- Full-time
- Presentation skills
- Travel
- HTML
- Flexible schedule
1d
Head of Delivery
Scottish Power —Middlewich
- £70,800 - £88,500 a year
- Management
- Customer service
- Engineering
- Annual leave
- Employee discount
7d
Emergency Response Team Leader
The Guinness Partnership —Crewe
- £28,470 a year
- Full-time
- Customer service
- Supervising experience
- Communication skills
1d
Aftersales Team Leader
Ormazabal UK —St Helens
- £37,000 - £42,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
1d
Best Start Inclusion Co-ordinator
HALTON BOROUGH COUNCIL —Halton
- £32,061 - £34,434 a year
- Full-time
- Management
- Supervising experience
- Continuous improvement
- Free parking
- Employee assistance programme
5d
Mooring Assistant (ad-hoc)
Briggs Marine Contractors Ltd —Ellesmere Port
- £15.35 an hour
- Full-time
Quick apply
12d
Senior Team Leader
We Change Lives —Warrington
- £15.75 an hour
- Overtime
- Supervising experience
- IT
- In-person
- Free parking
- Employee discount
Quick apply
3h
Head of CRM & Loyalty
Specialist Holidays Group —Chester
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Presentation skills
- Free parking
- Health & wellbeing programme
Quick apply
Assistant Private Secretary for Director General
Home Office —Liverpool
- £41,750 - £48,250 a year
- Full-time
- Presentation skills
- Travel
- Organisational skills
11d
Helpdesk Coordinator
Equans —Winsford
- Full-time
- Customer service
- IT
- Annual leave
- Employee assistance programme
12d
Security & Risk Manager
Medirest —Liverpool
- £49,000 a year
- Hospital
- Leadership
- Employee discount
Work & Inclusion Coach
Happy Smiles CIC —Wigan
- £13.50 an hour
- Part-time
- Working with children
- Mentoring
- In-person
- Flexitime
Quick apply
Lead Facilitator
Happy Smiles CIC —Wigan
- £16 an hour
- Part-time
- Care plans
- Leadership
- Free parking
- Flexible schedule
Quick apply
Contact Centre Team Leader
Alliance Healthcare —Leigh
- Full-time
- IT
- Leadership
- Communication skills
12d
Project Coordinator
Pennington Choices Ltd —Warrington
- £24,570 - £32,340 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
- Annual leave
Deputy Head of SEND and Inclusion
HALTON BOROUGH COUNCIL —Halton
- £51,356 - £54,495 a year
- Full-time
- Care plans
- Leadership
- Communication skills
- Free parking
- Annual leave
2d
Site Reliability Engineer (DV Security Clearance)
CGI —Manchester
- Full-time
- DevOps
- Scripting
- In-person
Quick apply
Contact Centre Executive
Hillview Finance Limited —Salford
- £26,000 - £35,000 a year
- Full-time
- CRM software
- Customer service
- Salesforce
- Free parking
- Annual leave
Quick apply
14d
Customer Service Advisor (FTC up to 12 Months)
CMA CGM —Liverpool
- Temporary
- Hybrid work
- Customer service
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
8d

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Hire Desk Team Leader

Hire Safe Solutions Ltd -
Runcorn

Quick apply

Job details

Permanent | Full-time
From £35,000 a year

Benefits

Free parking
Annual leave
Company pension
Private medical insurance
Referral programme
On-site parking

Qualifications

Management
Customer service
Microsoft Office
Supervising experience
Team management
Organisational skills
Communication skills

Full job description

Job Summary
Reporting to the Director of Operational Excellence, the Hire Desk Team Leader is responsible for supporting the day-to-day running of the hire desk, ensuring excellent customer service, efficient operations, and consistent service delivery.

This role acts as a key link between customers, sales, transport, fulfilment, engineering, and operations, helping to ensure powered access equipment is hired out safely, efficiently, and in line with company standards.

The Hire Desk Team Leader provides hands-on supervision to the team, supporting performance, resolving issues, and maintaining smooth operations.

Duties

Team Support & Supervision

Support, coach, and guide a team of Hire Desk Controllers
Assist in setting daily priorities and allocating workload
Act as the first point of escalation for team queries and issues
Support onboarding and training of new team members
Encourage a positive, customer-focused team environment

Customer Service

Support the handling of customer enquiries, quotations, and hire contracts
Ensure service standards are maintained across all customers
Resolve escalated customer issues in a timely and professional manner
Provide guidance on product selection, availability, and hire terms
Build strong day-to-day relationships with customers

Hire Desk Operations

Oversee daily hire desk activities including on-hires, off-hires, and extensions
Ensure accuracy of bookings, contracts, and system updates
Liaise with transport and engineering teams to support delivery and collection schedules
Ensure processes are followed in line with company policies

Systems & Processes

Support the effective use of hire desk systems and internal apps
Ensure data is accurate and kept up to date
Assist with improving simple processes to increase efficiency
Support basic reporting and data tracking

Commercial Support

Support Business Development Managers with account coordination and service delivery
Identify opportunities to maximise hires and utilisation
Assist in maintaining strong customer relationships to support repeat business

Quality & Performance

Support monitoring of key KPIs (e.g. response times, contract accuracy, customer service)
Help ensure consistency across customer interactions
Identify and flag opportunities for operational improvement
Follow all SHEQ procedures and company standards
Provide cover across the team during absences or peak periods

Experience

Experience in a hire desk, customer service, or coordination role
Previous supervisory or team leader experience
Strong communication and organisational skills
Ability to manage multiple priorities in a busy environment
Good working knowledge of hire desk systems and Microsoft Office
Customer-focused with a proactive, problem-solving approach
Knowledge of powered access equipment and regulations (desirable)

The Company

At Hire Safe Solutions, we’re proud to be a leading provider of powered access solutions and related products for working at height. Since our founding in 2013, we’ve built a reputation for being honest, reliable, and responsive.

We strive to be the most respected powered access provider by delivering exceptional service, uncompromising safety, and innovative solutions that elevate our customers’ success and set new standards across the industry.

We’re passionate about our customers, our team, and the power of innovation. Our business is constantly evolving to meet the changing needs of our clients and to stay ahead in a dynamic market.

Safety is at the heart of everything we do. With curious minds and a forward-thinking approach, we’re committed to being at the cutting edge of powered access technology. Our fast-paced, collaborative environment thrives on purposeful communication and genuine interest in our customers and their businesses.

We take pride in helping businesses deliver their projects successfully - offering expert guidance and tailored solutions so they can focus on what they do best: growing and making money.

When our customers succeed, we succeed. When our people grow, our business grows with them.

Why work with us

We're a fast-growing, people-first business where ideas turn into action and doing things right is how success is built.

Competitive salary
26 days annual leave + bank holidays
Private medical insurance & health cash plan
Group life assurance, critical illness cover & income protection
Pension - employer match up to 10%

Apply Now - Lets build a safer, sustainable future together.

Pay: From £35,000.00 per year

Benefits:

Company pension
Free parking
On-site parking
Private medical insurance
Referral programme

Experience:

Team management: 1 year (required)
Powered access or Plant: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

response team leader jobs in speke, msy

Hire Desk Team Leader

Team Leader - 35269

Head of Delivery

Emergency Response Team Leader

Aftersales Team Leader

Best Start Inclusion Co-ordinator

Mooring Assistant (ad-hoc)

Senior Team Leader

Head of CRM & Loyalty

Assistant Private Secretary for Director General

Helpdesk Coordinator

Security & Risk Manager

Work & Inclusion Coach

Lead Facilitator

Contact Centre Team Leader

Project Coordinator

Deputy Head of SEND and Inclusion

Site Reliability Engineer (DV Security Clearance)

Contact Centre Executive

Customer Service Advisor (FTC up to 12 Months)

I want to receive the latest job alerts for response team leader in speke, msy

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