Customer service Work, Jobs in St. Peter, Jsy (with Salaries)

Customer Service Advisor
Jersey Water —Jersey
- Full-time
- Computer literacy
- Communication skills
Quick apply
3d
Customer Service Advisor
States of Jersey —Jersey
- Full-time
- Customer service
- English
2d
Sales Assistant - St. Ouen
Jersey Pearl —Jersey
- From £13.60 an hour
- Full-time
- Bilingual
- Sales
- Merchandising
- Free parking
- Store discount
Quick apply
10d
Front Desk Assistant (Part time)
States of Jersey —Jersey
- Full-time
- Microsoft Outlook
- English
11d
Customer Advisor
Boots —Jersey
- £13.02 - £15.10 an hour
- Part-time
- Customer service
- In-person
- Employee assistance programme
- Employee discount
12d
Sales Assistant/ Store Person
States of Jersey —Jersey
- Full-time
- Sales
- English
- Communication skills
10d
Workplace & Facilities Support Coordinator
States of Jersey —Jersey
- Full-time
- Customer service
- English
- Driving
Store Colleague - Full Time
JDSPORTS —St Helier
- Weekend availability
- Communication skills
- Employee discount
Quick apply
11d
Sales Associate (40hrs) - iQ Jersey
SandpiperCI —St Helier
- Full-time
- Merchandising
- Communication skills
- Annual leave
- Employee discount
Quick apply
Sales Assistant
TGJones —Saint Helier
- £8.00 - £13.59 an hour
- Part-time
- School
- Employee assistance programme
- Employee discount
Quick apply
Home Technology & Appliance Delivery Assistant
Jersey Electricity —St Helier
- £30,525 a year
- Full-time
- Customer service
- Driving
- Communication skills
- Free parking
- Employee discount
Quick apply
Senior Sales Assistant
Jersey Pearl —Jersey
- £14.50 an hour
- Weekend availability
- Bilingual
- Microsoft Word
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
10d
Sales Consultant - Electrical
States of Jersey —Jersey
- Full-time
- Sales
- Customer service
- Computer literacy
10d
Warehouse Assistant
Jersey Electricity —St Helier
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Employee discount
- Gym membership
Quick apply
11d
Health and Wellness Sales Advisor
Boots —Jersey
- £13.56 - £15.59 an hour
- Part-time
- Sales
- Customer service
- No experience needed
- Employee assistance programme
- Employee discount
Ground Floor - Team Member
Premier Inn —St Helier
- Up to £13.94 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
Customer Experience Representative
HSBC Global Services Limited —St Helier
- Full-time
- Communication skills
Customer Advisor
States of Jersey —St Helier
- £15.10 an hour
- Full-time
- Customer service
- Merchandising
- English
5d
Spa Attendant
HandPickedHotels —St Brelade
- £13.82 an hour
- Weekend availability
- Customer service
- Hotel
- Free parking
- Employee assistance programme
13d
Customer Assistant ( Night Crew)
States of Jersey —St Helier
- £15.69 an hour
- Full-time
- English
- Communication skills
- Employee discount
- Life insurance
12d

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customer service jobs near st. peter, jsy

Customer Service Advisor

Jersey Water
Jersey

Quick apply

Job details

Permanent | Full-time
3 days ago

Benefits

Company pension

Qualifications

Computer literacy
GCSE
Communication skills

Full job description

Description

The role of the Customer Services Advisor, you will be the first point of contact for all customer enquiries by telephone, online, written and face to face. As part of the Customer Services team, you will ensure that all contacts are dealt with in a professional and efficient manner. Provide administration support in all areas of the department, including billing, customer communication, metering and debt collection.

Key Responsibilities

Process incoming mail and resolve correspondence and queries from customers via face to face, telephone, letter, e-mail, social media or our website.
Process payments received from customers whether by cash, cheque, credit card, electronic transfer, direct debit, or other means. Assist with the management of our automated payment processes ensuring direct debit and continuous credit card payment and rejections are completed 4 times a month.
Maintain customer records and process changes to customer details including change of address, closure of accounts, opening of accounts and all other admin processes when required.
Processing meter data to ensure accurate billing with effective involvement in shared supplies solutions, whilst sustaining customer relationships to a successful conclusion.
A positive involvement in data cleansing, projects, scanning and maintaining process documentation.
Actively participate in wider business initiatives and cross departmental projects aimed at supporting strategic business objectives including employee consultation groups, charity, and social programmes.
Carry out all other duties as and when required.

Skills, Knowledge and Expertise

Communicates clearly and concisely over the telephone, face to face and in all written communication (GCSE English or equivalent).
Computer literacy and numeracy (GCSE Maths or equivalent).
Team Working – Works successfully with others as part of a team.
Strives to meet customer expectations, delivering services that optimise quality and efficiency.
Outgoing and positive attitude, with the ability to develop mutually beneficial relationships to enhance knowledge, experience, and services.
The ability to plan and organise, work accurately under pressure with attention to detail.
Good organisational and problem-solving skills, assists others to adapt to new systems and processes with a drive for continuous improvement.
Able to debate ideas to drive the best solution for the team, customer and business.

Benefits

After completion of the probation period:

Pension – Membership of the defined contribution scheme. Jersey Water pays 5% up to 5 years’ service and then 10%, employees pay 5%. A matching scheme is available whereby Jersey Water matches additional voluntary contributions up to a maximum of 5%.
Death in Service – 4 times salary
Private health scheme – Non contributory

On the non-financial front, we provide a friendly, people focussed work environment with a stimulating and rewarding quality of work. We focus on continuous improvement and support those who wish to develop their skills and experience.

About Jersey Water

For more than 140 years, Jersey Water has been the sole supplier of water to our Island community. Every day, the utility provides nearly 20 million litres of treated mains water to more than 40,000 homes and businesses, equating to approximately 90% of the population.

Jersey Water, one of the Island’s oldest registered company, now employs around 100 people and operates six reservoirs, a desalination plant and two treatment plants to supply water to its customers.

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Refine Your Search

customer service jobs in st. peter, jsy

Customer Service Advisor

Customer Service Advisor

Sales Assistant - St. Ouen

Front Desk Assistant (Part time)

Customer Advisor

Sales Assistant/ Store Person

Workplace & Facilities Support Coordinator

Store Colleague - Full Time

Sales Associate (40hrs) - iQ Jersey

Sales Assistant

Home Technology & Appliance Delivery Assistant

Senior Sales Assistant

Sales Consultant - Electrical

Warehouse Assistant

Health and Wellness Sales Advisor

Ground Floor - Team Member

Customer Experience Representative

Customer Advisor

Spa Attendant

Customer Assistant ( Night Crew)

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