It support technician Work, Jobs in Stutton, Sfk (with Salaries)

1st/2nd Line IT Support Technician
Mercury Maynard —Colchester
- From £25,000 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
- Free parking
Quick apply
2d
Business Systems Administrator
Group Retreats —Ipswich
- From £25,000 a year
- Part-time
- Microsoft Excel
- Microsoft Office
- Travel
- Free parking
- Employee discount
Quick apply
7d
IT Technical Support
DD Products & Services —Witham
- £27,000 - £35,000 a year
- Full-time
- Azure
- Customer service
- SQL
- Employee discount
- Sick pay
Quick apply
9d
Apprentice System Support Technician
Suffolk County Council —Ipswich
- £25,185 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
12d
Technical Support Officer - Energy
West Suffolk Council —West Suffolk
- £17,071.17 - £18,941.49 a year
- Part-time
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
12d
ICT Service Desk Analyst
BUUK Infrastructure —Bury St. Edmunds
- From £31,519 a year
- Hybrid work
- Computer networking
- IT
7d
IT Service Desk Analyst
Care UK —Colchester
8d
ICT Technician
DK Huxter Ltd —Braintree
- £24,000 a year
- Full-time
- Driving
- Computer networking
- In-person
Quick apply
5d
ICT Senior Service Desk Analyst
BUUK Infrastructure —Bury St. Edmunds
- From £37,704 a year
- Hybrid work
- Computer networking
- IT
- Communication skills
13d
IT Infrastructure Security Specialist
Woods Air Movement —Colchester
- Hybrid work
- Azure
- English
- Analysis skills
- Employee assistance programme
- Sick pay
14d
Technical Helpdesk Engineer
MSX International —Colchester
- Full-time
- Remote
- Customer service
- Computer literacy
- Project management
- Annual leave
- Employee discount
Quick apply
Senior Systems Administrator
BUUK Infrastructure —Bury St. Edmunds
- Hybrid work
- Azure
- No degree
- Computer networking
Facilities Helpdesk Operative
Sec2 Security Limited —Bury St. Edmunds
- From £26,624 a year
- Full-time
- CRM software
- Microsoft Outlook
- Windows
- Health & wellbeing programme
Quick apply
Digital Friend Volunteer
Age Well East – Colchester —Frinton-on-Sea
Quick apply
Senior Systems Administrator
MAND CAPITAL —Witham
- £43,000 - £45,000 a year
- Full-time
- Azure
- AWS
- Analysis skills
- Health & wellbeing programme
- Annual leave
Quick apply
4d

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1st/2nd Line IT Support Technician

Mercury Maynard
Colchester

Quick apply

Job details

Permanent | Full-time
From £25,000 a year
2 days ago

Benefits

Free parking
Company pension
Company events
On-site parking

Qualifications

Visual Basic
Customer service
GCSE
Microsoft SQL Server
Microsoft Exchange
Windows
Technical support
Microsoft Office
SQL
Scripting
Computer networking
Organisational skills
Mac OS
Communication skills
PowerShell
Active Directory
CompTIA A+
MCTS
Intune
Help desk

Full job description

Please note - This role is office based in Ardleigh, Colchester - Remote working will not be considered.

As part of our resilient and collaborative team, you’ll play a key role in delivering exceptional IT support to our clients. At Mercury Maynard, we believe in making a positive impact and we value the unique skills each individual brings. Even if you’re not an exact match, we encourage you to apply!

Job Overview:

As a 1st/2nd Line IT Support Technician, you will provide essential technical support, ensuring smooth operation across various IT systems. You’ll handle first and second line support issues, troubleshoot problems and drive continuous service improvements. This role is based in Ardleigh, Colchester with occasional travel to client sites.

Key Responsibilities:

Provide 1st/2nd line support for IT systems via phone, email and ticketing system.
Troubleshoot and resolve Windows OS, Active Directory, Group Policy, Entra ID, Intune, Defender and Microsoft Cloud Services issues.
Manage mobile devices (Windows & Apple), meeting room equipment and desktop hardware/software installations.
Monitor customer networks using internal systems, escalating issues to 3rd line support when necessary.
Administer user accounts and access rights.
Create and maintain detailed support documentation.
Support users with Office 365 and other productivity tools.
Assist in IT infrastructure maintenance to ensure optimal performance, availability and data integrity.
Participate in team meetings and help improve IT services.
Assist with IT projects, including system upgrades and migrations.
Ensure compliance with IT security and data protection policies.
Support users both in-person and remotely.
Conduct system audits and maintain accurate documentation of IT assets.
Provide on-site support to clients when required.

About You:

Proven experience in a 1st Line Helpdesk Technician role. Ideally 2-3 years experience.
Proficiency in Windows 11, Office 365 and macOS support.
Familiarity with Active Directory, Microsoft Exchange and networking fundamentals.
Experience with PowerShell, VBScript and BAT scripting for automation tasks.
Knowledge of MS SQL queries.
Proficiency in Mac administration.
Strong communication skills to effectively engage with clients.
Excellent troubleshooting abilities and a proactive approach to problem-solving.
Strong planning organizational and interpersonal skills.
Ability to prioritize tasks and work independently or as part of a team.
Relevant certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) are a plus.
Eligible to work in the UK and able to commute to Ardleigh.

Why Join Us:

At Mercury Maynard, we reward dedication and hard work.

As part of our team, you’ll enjoy:

- Salary starting from £25,000 per year

- Minimum of 20 days holiday, plus bank holidays

- Company events

- Free on-site parking

Are You Our Ideal Candidate?

If you’re passionate about IT, enjoy helping clients and thrive in a dynamic and supportive environment, we’d love to hear from you. Apply today to join a company that values your growth and success!

Benefits:

Company events
Company pension
Free parking
On-site parking

Pay: From £25,000.00 per year

Benefits:

Company events
Company pension
Free parking
On-site parking

Application question(s):

Why should we employee you?

Education:

GCSE or equivalent (preferred)

Experience:

Technical support: 1 year (preferred)
Customer service: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

it support technician jobs in stutton, sfk

1st/2nd Line IT Support Technician

Business Systems Administrator

IT Technical Support

Apprentice System Support Technician

Technical Support Officer - Energy

ICT Service Desk Analyst

IT Service Desk Analyst

ICT Technician

ICT Senior Service Desk Analyst

IT Infrastructure Security Specialist

Technical Helpdesk Engineer

Senior Systems Administrator

Facilities Helpdesk Operative

Digital Friend Volunteer

Senior Systems Administrator

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