Domiciliary manager Work, Jobs in Sunderland, Twr (with Salaries)

Office Manager
Specsavers —Sunderland
- £30,000 a year
- Full-time
- Continuous improvement
- Recruiting
- Training & development
- Employee discount
- Sick pay
1d
Compliance Administrator
Vestra Homecare Limited —Sunderland
- £29,000 a year
- Full-time
- Computer literacy
- Microsoft Office
- Administrative experience
Quick apply
1d
Independent End Point Assessor- Social Care
NCFE —Newcastle upon Tyne
- Remote
- Computer literacy
- Computer skills
Registered Manager
The Five Lamps Organisation —Thornaby on Tees
- From £35,000 a year
- Weekend availability
- Team management
- Training & development
- Leadership
- Free parking
- Health & wellbeing programme
Quick apply
13d
Permanent Healthcare Recruitment Consultant
Tyne Trust Healthcare —Gosforth
- £30,000 - £36,000 a year
- Full-time
- Nursing home
- Sales
- Databases
- Free parking
- Annual leave
Quick apply
2d
Care Coordinator
Cera Care —Jarrow
- £28,500 a year
- Employee assistance programme
- Employee discount
7d
Quality Assurance/ Compliance Lead
My Versatile Healthcare Ltd —Newcastle upon Tyne
- From £17 an hour
- Part-time
- Nursing
- Analysis skills
- Continuous improvement
- Free parking
Quick apply
3d
Support Worker
West Care & Support Services —Ponteland
- From £13 an hour
- Part-time
- In-person
- Communication skills
- Paid training
- Flexible schedule
Quick apply
14d
Care Assistant
West Care & Support Services —Ponteland
- From £13 an hour
- Part-time
- In-person
- Communication skills
- Paid training
- Flexible schedule
Quick apply

More jobs to discover

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Compliance Administrator
Vestra Homecare Limited —Sunderland
Ideally experienced in compliance, administration, health and social care, or a regulated environment. Liaising with staff and managers to resolve compliance…
£29,000 a year
Quick apply
1d
Compliance Administrator
Arvato —Newcastle upon Tyne
Demonstrable compliance/vetting administrative experience, with a high level of attention to detail and accuracy, particularly when handling documentation.
£29,581 a year
12d

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domiciliary manager jobs near sunderland, twr

Office Manager

Specsavers -
Sunderland

Apply Now

Job details

Permanent | Full-time
£30,000 a year
1 day ago

Benefits

Company pension
Employee discount
Sick pay

Qualifications

Customer communication
Optical experience
Coaching
Client communication
Complaint handling
Performance management
Assistant manager experience
Continuous improvement
Client services
Staff training
Recruiting
Professional development mentoring
Customer interaction
Office management
Training & development
Leadership
Team motivation leadership
Communication skills
Marketing

Full job description

ContractTypeAndDuration

Full Time, Permanent

The role

Do you have current or previous experience within Optics at Supervisor or Assistant Manager level and are looking for the next step in your career? If so, our Office Manager role could be just what you're looking for!

At Specsavers, we’re passionate about delivering outstanding care to our customers and creating a workplace where our people can thrive. We’re looking for an Office Manager to support our directors in running a successful, customer-focused Home Visits business.

As our Office Manager, you’ll play a key role in the day-to-day running of the business - helping the team to deliver exceptional service while driving performance and commercial success.

You’ll set the standard for a customer-first mindset, empowering the team to make the right decisions for every individual. Through coaching, leadership, and development, you’ll help the team reach their full potential while ensuring every customer receives a personalised and welcoming experience.

You’ll also use KPIs and business insights to improve efficiency, reduce costs, and maximise profitability - supporting the continued growth of the Home Visits business.

Our business

Our Home Visits office is based in Sunderland, SR5.

Our team

We have a wonderful team of dedicated people ready and waiting for you to meet.

What You’ll Be Doing

Lead by example, delivering a world-class customer experience
Inspire, coach and develop the team to achieve their best
Foster a culture of continuous improvement
Drive the business key performance indicators (KPIs)
Support recruitment, onboarding, and ongoing training of team members
Conduct regular 1-2-1s, performance reviews, and team meetings
Work closely with Directors to identify business improvements and growth opportunities
Ensure strong financial controls, including management of bad debt
Oversee accurate and compliant administration of NHS GOS claims, fees and vouchers, ensuring timely processing and adherence to regulatory standards
Manage clinic diaries, routes and scheduling to maximise efficiency
Oversee call centre operations and ensure excellent customer communication
Handle customer queries and complaints professionally and efficiently
Maintain compliance with Health & Safety and regulatory standards
Build and maintain relationships with Care Homes and support business growth
Support local marketing and community outreach activity
Oversee stock management, reporting, and general administration
Support the Directors with ad-hoc tasks and projects as required

What We’re Looking For

Proven leadership experience with the ability to motivate and inspire a team
Current or recent experience within Optics at Supervisor or Assistant Manager level - this is essential for this role
Strong organisational and problem-solving skills
Commercial awareness with experience working to KPIs
Have an in depth understanding of and be able to explain NHS sight test eligibility and the Domiciliary supplementary fee to customers and their family/care givers
Excellent communication and customer service skills
Ability to manage multiple priorities in a fast-paced environment
Confidence in handling customer queries, complaints, and sensitive situations
A proactive mindset with a passion for continuous improvement

What’s on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

Salary: £30,000 per annum + bonus
Full-time: Monday to Friday 9am-5.30pm (there may be a requirement to work occasional Saturdays)
28 days leave (includes bank holidays)
Enjoy an additional paid day off on your birthday to celebrate you!
We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
Specsavers Perks - a portal to a world of great everyday discounts and savings
WeCare - our employee support service to help you and your immediate family when you need it most
Complimentary subscription to the Headspace app
Eyecare and hearcare discounts for you and your family
Enhanced family leave and company sick pay

Why Join Specsavers?

At Specsavers, we invest in our people. You’ll receive ongoing training and development to strengthen your leadership skills and support your career progression. You’ll be part of a supportive team where your contribution truly matters - helping to create a positive, welcoming environment for both colleagues and customers.

Ready to Apply?

If you’re a passionate leader, with optical experience, who thrives on delivering excellent service and driving business success, we’d love to hear from you.

and take the next step in your career with Specsavers.

#LI-LH1

Laura Adams

UK Retail Recruiter

Email [email protected]

Contact

Stay connected

Salary: £30,000 per annum + Bonus

Key information

Location

Sunderland

Contract type: Permanent

Area of interest: Home Visits Office Manager

Apply by

17th September

Apply Now

Refine Your Search

domiciliary manager jobs in sunderland, twr

Office Manager

Compliance Administrator

Independent End Point Assessor- Social Care

Registered Manager

Permanent Healthcare Recruitment Consultant

Care Coordinator

Quality Assurance/ Compliance Lead

Support Worker

Care Assistant

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