Customer service Work, Jobs in Swaffham, Nfk (with Salaries)

Customer Service & Order Coordinator
Totally Branded —Swaffham
- £27,000 a year
- Full-time
- Customer service
- Time management
- Free parking
- Employee discount
Quick apply
10d
Customer Representative - Swaffham
Nationwide Building Society —Swaffham
- From £26,500 a year
- Full-time
- Customer service
- Banking
7d
Retail Sales Assistant - Keyholder
The Works —Swaffham
- 8 hour shift
- Hospitality
- Customer service
- Employee assistance programme
- Employee discount
18h
Library and Information Assistant - Cluster
Norfolk County Council —Swaffham
- £25,989 - £26,403 a year
- Part-time
- Hybrid work
- Customer service
- IT
- In-person
- Employee discount
- Gym membership
2d
Customer Support Advisor
Zest Car Rental —Dereham
- £28,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Store discount
Quick apply
Office Manager
Fairfax & Favor —Narford
- £13.50 - £14.00 an hour
- Part-time
- Maintenance
- Microsoft Office
- Supervising experience
- Free parking
- Store discount
Quick apply
4d
Receptionist
GP Surgery —King's Lynn
- From £12.71 an hour
- Part-time
- Customer service
- English
- Administrative experience
- Free parking
- Sick pay
Quick apply
2d
Warehouse/Sales Assistant
Olympic Carpets —King's Lynn
- From £12.71 an hour
- Full-time
- Heavy lifting
- Sales
- Customer service
Quick apply
9d
Customer Service Advisor
Zipwater —Dereham
- £27,280 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
2d
Customer Services Assistant
OurCoop —Dersingham
- £12.75 an hour
- Weekend availability
- Bakery
- Paid training
- Annual leave
1d
Customer Service Adviser
Natures Menu —Snetterton
- £26,000 - £28,500 a year
- Part-time
- Hybrid work
- Customer service
- Salesforce
- Microsoft Office
- Work from home
- Employee discount
Quick apply
1d
Retail Assistant - Part Time
Farmfoods —Norwich
- £10.95 - £12.81 an hour
- Part-time
- School
- Annual leave
- Employee discount
Quick apply
13d
In Store Team Member
Domino's —Wisbech
- £8.50 - £12.71 an hour
- Part-time
- Customer service
- No experience needed
- Communication skills
- Paid training
- Annual leave
Customer Sales Representative
Careline365 —Norwich
- £12.81 an hour
- 8 hour shift
- Hybrid work
- CRM software
- Microsoft Office
- Communication skills
- Free parking
- Employee assistance programme
Part-time Furniture Sales Advisor- Fakenham
WJ Aldiss Ltd —Fakenham
- £15,000 - £25,000 a year
- Part-time
- Bilingual
- Microsoft Word
- Microsoft Outlook
- Employee discount
- Life insurance
Quick apply
8d
Sales Assistant
Jollyes Pets —Thetford
- £8.43 - £12.71 an hour
- Part-time
Quick apply
8d
Training Sales Coordinator
CITB —King's Lynn
- £28,784 a year
- Full-time
- Customer service
- Presentation skills
- Organisational skills
- Free parking
- Employee assistance programme
Customer Advisor
Boots —Norwich
- Part-time
- Customer service
- In-person
- Employee assistance programme
- Employee discount
2d
EMERGENCY CALL HANDLER - Evenings and Weekend Part-Time
Careline365 —Norwich
- £12.81 an hour
- Part-time
- Hybrid work
- Free parking
- Paid training
2d
Joules Sales Assistant
NEXT —Wells next the Sea
- £8.28 - £12.71 an hour
- Part-time
- Employee discount

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Customer Service & Order Coordinator

Totally Branded -
Swaffham

Quick apply

Job details

Permanent | Full-time
£27,000 a year
10 days ago

Benefits

Free parking
Company pension
Company events
Employee discount
On-site parking

Qualifications

Customer service
Complaint handling
Time management

Full job description

Are you highly organised, customer-focused and someone who takes pride in getting the details right?

We're looking for a Merchandise Coordinator to join our growing team at Totally Branded. This is a varied and rewarding role where you'll take ownership of customer orders once they've been agreed by our Merchandise Consultants, ensuring every project is delivered accurately, on time and to the highest standard.

Working closely with customers, suppliers, our design team and the sales team, you'll coordinate every stage of the order process, keeping customers informed, solving problems and making sure every order runs smoothly from approval through to delivery.

If you enjoy organisation, communicating with people and making sure nothing gets missed, this could be the perfect role for you.

About Totally Branded

Totally Branded is one of the UK's leading suppliers of promotional merchandise, branded clothing and PPE. Based in Swaffham, Norfolk, we work with businesses, charities, schools and organisations across the UK and Europe to create high-quality branded products that leave a lasting impression.

We're proud of our reputation for exceptional customer service, creative thinking and building long-term relationships with our clients. As our business continues to grow, we're looking for another great person to join our team.

What you'll be doing

Once a customer order has been confirmed by one of our Merchandise Consultants, you'll take ownership of coordinating the order through to successful delivery.

Your responsibilities will include:

Customer Care

Becoming the main point of contact for customers once their order has been placed.
Keeping customers informed throughout the production process.
Responding to queries or order problems professionally, efficiently and proactively.
Delivering a customer experience that exceeds expectations.

Order Coordination

Processing customer orders accurately and efficiently.
Liaising with suppliers to confirm stock availability, production schedules and delivery dates.
Checking artwork approvals and production information before orders proceed.
Coordinating with our Design Studio, suppliers and internal teams to ensure everything is ready for production.
Monitoring customer orders to ensure deadlines are achieved.
Resolving any issues quickly to keep projects on track.

Team Collaboration

Working closely with Merchandise Consultants to ensure a seamless handover from sale to delivery.
Supporting colleagues across the business during busy periods.
Identifying opportunities to improve processes and the customer journey.

We'd love to hear from you if you are:

Highly organised with exceptional attention to detail.
A confident communicator who enjoys working with customers.
Able to manage multiple projects simultaneously.
Calm under pressure and able to prioritise effectively.
A proactive problem solver.
Reliable, honest and committed.
A positive team player.
Comfortable learning new systems and processes.

Experience in customer service, administration, order processing or project coordination would be beneficial, but isn't essential. Full training will be provided for the right person.

What we offer

£27,000 salary
Full-time, permanent position
Monday-Friday, 8:00am-5:00pm (4:30pm finish every Friday)
On-site parking
Company uniform provided
Annual company events
A friendly and supportive working environment
Opportunities to develop your skills and progress within the business

Why join Totally Branded?

We're a family-run business with ambitious growth plans and a passion for delivering outstanding customer service. Every person in our team plays an important role in creating an exceptional experience for our customers.

If you're someone who enjoys organisation, takes ownership of your work and loves seeing projects through from start to finish, we'd love to hear from you.

Apply today to become our next Merchandise Coordinator.

Job Types: Full-time, Permanent

Pay: £27,000.00 per year

Benefits:

Company events
Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer service jobs in swaffham, nfk

Customer Service & Order Coordinator

Customer Representative - Swaffham

Retail Sales Assistant - Keyholder

Library and Information Assistant - Cluster

Customer Support Advisor

Office Manager

Receptionist

Warehouse/Sales Assistant

Customer Service Advisor

Customer Services Assistant

Customer Service Adviser

Retail Assistant - Part Time

In Store Team Member

Customer Sales Representative

Part-time Furniture Sales Advisor- Fakenham

Sales Assistant

Training Sales Coordinator

Customer Advisor

EMERGENCY CALL HANDLER - Evenings and Weekend Part-Time

Joules Sales Assistant

I want to receive the latest job alerts for customer service in swaffham, nfk

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