Business support assistant Work, Jobs in Teesside, Nyk (with Salaries)

Customer Service Advisor
Protyre Autocare —Stockton-on-Tees
- £27,000 - £29,000 a year
- Full-time
- English
- In-person
- Phone etiquette
- Employee discount
- Life insurance
Quick apply
Accounts Assistant (Maternity Cover)
Cleveland Cable Co Ltd —Middlesbrough
- Temporary
- In-person
- Communication skills
- Free parking
Quick apply
Purchasing Assistant - Full Time - Thornaby
Pass Ltd —Thornaby on Tees
- £27,000 - £30,000 a year
- Full-time
- Maths
- Organisational skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
7d
Ticket Office Sales Assistants
Middlesbrough Football Club —Middlesbrough
- Seasonal
- Microsoft Word
- Customer service
- English
- Free parking
- Store discount
Quick apply
7d
Assistant Manager
Level X Middlesbrough —Middlesbrough
- £31,000 a year
- Full-time
- Leadership
- Referral programme
Quick apply
Assistant Manager - Middlesbrough - Part Time
BoyleSports —Middlesbrough
- £13.20 an hour
- Part-time
- Customer service
- POS
- Retail management
Quick apply
Business Support Assistant
St Martins Care —Stockton-on-Tees
- £12.75 an hour
- Full-time
- Computer literacy
- Microsoft Office
- Administrative experience
- Free parking
- Annual leave
Quick apply
1d
UK - Agency Operations Assistant
Paul Gough Media —Hartlepool
- £24,000 - £26,000 a year
- Full-time
- CRM software
- Recruiting
Quick apply
DIGITAL MARKETING ASSISTANT (PART TIME)
Horizon Holiday Parks Ltd —Darlington
- £17,000 - £18,000 a year
- Part-time
- Hybrid work
- Social media management
- Travel
- Free parking
- Annual leave
Quick apply
5d
Retail Sales Advisor - Stockton
Oak Furnitureland —Stockton-on-Tees
- £48,246 - £53,279 a year
- Full-time
- Customer service
- Retail sales
- Free parking
- Employee assistance programme
Marketing & Events Assistant
Rising Phoenix Games —Middlesbrough
- £13.50 an hour
- Part-time
- Hybrid work
- Social media management
- English
- Travel
- Work from home
Quick apply
Attendance Manager
The Grangefield Academy —Stockton-on-Tees
- £26,963 - £27,863 a year
- Temporary
- Experience working with children
- Organisational skills
- In-person
- Free parking
- Employee assistance programme
Quick apply
12d
Graduate Marketing & Operations Assistant
Languedoc Wines —Middlesbrough
- £13,750.20 - £30,000.00 a year
- Part-time
- Marketing
- Social media management
- Data entry
- Free parking
- Employee discount
Quick apply
8d
Attendance & Pastoral Support Officer
Middlesbrough College —Middlesbrough
- £20,534 - £20,628 a year
- Call to connect
- Administrative experience
- Communication skills
- Annual leave
- Employee assistance programme
Marketing Administrator
Viswa Lab Singapore Pte Ltd —Redcar
- £25,420 - £38,000 a year
- Full-time
- Microsoft Powerpoint
- CRM software
- Marketing
- Free parking
Quick apply
7d
Finance Assistant
Joslin Rhodes Lifestyle Financial Planning Limited —Stockton-on-Tees
- £26,000 a year
- Full-time
- Microsoft Excel
- Accounting
- Organisational skills
- Life insurance
Quick apply
Learning Manager
The Grangefield Academy —Stockton-on-Tees
- £28,346 - £29,292 a year
- Full-time
- Experience working with children
- Organisational skills
- In-person
- Free parking
- Employee assistance programme
Quick apply
12d
Payroll Assistant
Boston Energy —Billingham
- Full-time
- Microsoft Excel
- Organisational skills
- Communication skills
Quick apply
4d
Supervisor (Part-Time)
Pandora Jewelry —Middlesbrough
- £14.53 an hour
- Part-time
- Customer service
- Communication skills
- Employee discount
17h
Operations Support Assistant
North East Business & Innovation Centre —Darlington
- £25,877 a year
- Full-time
- CRM software
- Computer literacy
- Microsoft Office
Quick apply

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business support assistant jobs near teesside, nyk

Customer Service Advisor

Protyre Autocare -
Stockton-on-Tees

Quick apply

Job details

Full-time | Fixed term contract
£27,000 - £29,000 a year

Benefits

Cycle to work scheme
Free flu jabs
Company pension
Employee discount
Life insurance

Qualifications

Live chat
Customer service call handling
Inbound customer enquiry call handling
English
Complaint handling
Customer interaction
Outbound calling
Phone etiquette
Communication skills

Full job description

Protyre Autocare is looking for motivated Customer Service Advisors on a 12-month fixed term contract who want to make a difference to the customer journey. You will play a key role in maintaining excellent service standards for our customers. Reporting to our Customer Experience Manager, the Customer Service Advisor will handle inbound customer sales calls and enquiries and make outbound follow-up calls for vehicle reminder programs. Full training on our systems will be provided

Success in this role will come from a passion for delivering great customer service.

Location: Office based in Stockton-on-Tees
Working Pattern: Monday to Friday 8.30am-5.30pm, (1 hour lunch) rotational Saturdays 8.30am-4pm (30mins lunch)
Must have: Due to the nature of the business, you must be able to work a this pattern which will include bank holidays.
Benefits: Staff discounts on servicing, tyres and MOTs. Retail vouchers, Finder’s fee, Life Insurance, Pension, Eye Care Vouchers, Buy/Sell Holiday, Flu Jab, Employee Assistant Program. Long Service Recognition, Enhance Maternity and Paternity, Cycle to Work, Charity Match.
Recruitment Process: If you are successful following a first stage interview, you will be invited to an assessment centre.
Training: Full training on our systems will be provided

About our role:

12-month fixed term contract
Handle inbound customer sales calls and enquiries: Looking after live chat enquiries through our website, and manage inbound email enquiries, manage inbound social media enquiries, and triage complaints through to our Customer Contact team
Handle outbound follow-up calls with current and previous customers or vehicle reminder programs and convert warm leads through building relationships with customers
Answering customer enquiries quickly and efficiently, converting enquiries into bookings or sales, quickly triaging complaints through to our Customer Retention team
Maintain customer service standards and maintain superb online reputation
Pick up negative and positive online reviews and resolve them with the help of the operations team. For the speed of answering Telephone, Live Chat, Email enquiries/ complaints and Social Media enquiries and complaints. Conversion rates and online reputation and social media engagement.

About you:

You will be organised and proactive - customer focused - who takes pride in your work with a passion for delivering a great customer experience.
Some experience of a customer service facing role with either Retail, Hospitality or Leisure
Experience of working in a fast-paced environment
Proficient experience of MS Word, Excel, Outlook, CRM systems, Social media sites, Online platforms (Support desk/Review sites)
Strong verbal, written and listening communication skills

About our company:
Micheldever Tyre Services (MTS) was founded in 1972 as a part-time venture providing car servicing and tyres. Today, Micheldever Group is the fastest growing wholesaler, distributor and retailer of tyres in the UK, selling six million tyres nationwide (20 percent of the total UK market) and employing approximately 2100 employees company wide.

To support this business, we have built a wholesale distribution network of 14 sites around the UK supplying over 6,000 retailers and our own retail chain Protyre which is consistently growing. This is achieved by skilled, focused and determined teams across one central distribution centre and 13 warehouse operations nationwide.

Pay: £27,000.00-£29,000.00 per year

Application question(s):

Do you hold Customer service experience?

Work Location: In person

Quick apply

Refine Your Search

business support assistant jobs in teesside, nyk

Customer Service Advisor

Accounts Assistant (Maternity Cover)

Purchasing Assistant - Full Time - Thornaby

Ticket Office Sales Assistants

Assistant Manager

Assistant Manager - Middlesbrough - Part Time

Business Support Assistant

UK - Agency Operations Assistant

DIGITAL MARKETING ASSISTANT (PART TIME)

Retail Sales Advisor - Stockton

Marketing & Events Assistant

Attendance Manager

Graduate Marketing & Operations Assistant

Attendance & Pastoral Support Officer

Marketing Administrator

Finance Assistant

Learning Manager

Payroll Assistant

Supervisor (Part-Time)

Operations Support Assistant

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