Customer service/sales Work, Jobs in Thames Ditton, Sry (with Salaries)

Operations & Customer Service Executive / Manager
Butcher and Edmonds Ltd —London
- £30,000 - £37,000 a year
- Full-time
- Hospitality
- ERP systems
- English
- Employee discount
Quick apply
10d
Sales Advisor - Discover - Heathrow Airport
Lagardère Travel Retail (UK & IRE) —Hounslow
- £14.80 an hour
- Weekend availability
- Sales
- Basic maths
- Cash handling
- Employee discount
- Life insurance
Quick apply
Gallery Operations & Sales Assistant
Forest Gallery —Guildford
- From £25,000 a year
- Full-time
- Sales
- Computer literacy
- Data entry
- Free parking
- Employee discount
Quick apply
1d
Customer Service/Sales Expert
Travis Perkins —Sunbury
- Weekend availability
- Employee discount
Customer Experience Executive
urbanest —London
- From £28,860 a year
- Weekend availability
- Databases
- Communication skills
- Employee assistance programme
Quick apply
Active Travel Consultant
Walkers' Britain & Europe —Wandsworth
- £31,000 - £36,000 a year
- Full-time
- Hybrid work
- Hospitality
- Hotel experience
- Annual leave
- Work from home
Quick apply
11d
Customer Service/Sales Representative (Full Time)
Newline Plastics Ltd —Crawley
- £27,500 - £30,000 a year
- Full-time
- Customer service
- Computer literacy
- Computer skills
- Store discount
- Employee discount
Quick apply
Instructors / Sales Assistants
Family Fun Zone Sutton —Sutton
- Part-time
- Customer service
- Experience working with children
- Guest services
- Employee discount
Quick apply
8d
Patient Services & Sales Coordinator – Evening Reception
Clearcut Physiotherapy Ltd —Kensington and Chelsea
- £25,420 - £27,000 a year
- Part-time
- Sales
- Computer literacy
- Hotel
- Gym membership
Quick apply
12d
Sales Associate - Foodhall (37.5 & 30 hours)
Selfridges —London
- £14.80 an hour
- Sales
Quick apply
Rental Service Agent
Indie Campers —London
- Weekend availability
- CRM software
- English
- Communication skills
Quick apply
Part Time Supervisor, Calvin Klein - Battersea
Calvin Klein —London
- Part-time
- Customer service
- Supervising experience
- Conflict management
13d
Sales Specialist
LeBern —London
- £21,000 - £23,000 a year
- Full-time
- CRM software
- In-person
- Communication skills
Quick apply
9d
Client Experience Manager
Expert Medical —London
- £30,000 - £48,000 a year
- Full-time
- Sales
- In-person
- Communication skills
Quick apply
Graduate Management Trainee - Watford
Enterprise Mobility —Watford
- Full-time
- Customer service
- Bachelor's degree
- Team management
Sales Trainee
UK Plumbing Supplies Limited —Watford
- £30,500 a year
- Full-time
- Business development
- Bachelor's degree
- Communication skills
Quick apply
Brand Merchandise Co-ordinator
DOWLIS INSPIRED BRANDING —Woking
- £24,000 - £25,000 a year
- Full-time
- Hybrid work
- CRM software
- Free parking
- Work from home
Quick apply
Sales Associate - Designer Living (30 hours)
Selfridges —London
- £14.80 an hour
Quick apply
Europe Advisor Relations
Lenovo —Farnborough
- Full-time
- Business development
- Free parking
- Life insurance
Customer Sales Advisor
Fairway Tyres & Auto Services —North Watford
- £30,000 - £38,000 a year
- Full-time
- Customer service
- Front desk
- In-person
- Free parking
- Employee discount
Quick apply
4d

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customer service/sales jobs near thames ditton, sry

Operations & Customer Service Executive / Manager

Butcher and Edmonds Ltd -
London

Quick apply

Job details

Permanent | Full-time
£30,000 - £37,000 a year
10 days ago

Benefits

Company pension
Employee discount

Qualifications

Hospitality
Record keeping
Customer communication
Customer service call handling
Report writing
Operations management
Inbound customer enquiry call handling
Report generation
ERP systems
Logistics
Process improvement
Sales administration
ERP software
English
Administrative and business operations experience
Client services
Data entry
Organisational skills
Customer support
Customer interaction
Order processing
Bookkeeping
Supply chain customer service

Full job description

Location: Waterloo, London
Hours: 4:00am–1:00pm, plus one Friday night shift per fortnight
Salary: £30,000–£40,000, depending on experience

The role

We are looking for a highly organised and adaptable person to join our small office team at a busy London food wholesaler.

This is a crucial hybrid role sitting between operations, customer service, sales administration and basic finance. It is not a traditional sales account-management position. You will help ensure that customer orders are processed accurately, deliveries run smoothly and the day-to-day operation of the business remains organised.

The role could suit an operations or administrative professional who would like to become more customer-facing. It could equally suit someone from a sales or customer-service background who enjoys detail, systems and operational responsibility.

We are open to candidates at different stages of their careers. A more junior candidate could join as an Operations & Customer Service Executive and develop into the position, while an experienced candidate could take ownership of the role at manager level.

You will join a small office team consisting of the General Manager/Sales Director and a Credit Controller/Customer Service Executive. As a result, you will need to be comfortable taking responsibility, switching between priorities and helping wherever required.

Key responsibilities

Order processing and customer service

Take customer orders by telephone, email and other ordering channels.
Enter orders accurately and efficiently into our ERP system.
Provide telephone customer service to chefs and hospitality customers, particularly during the busy period between 8:00am and midday.
Respond to product, availability, pricing, delivery and order queries.
Resolve routine problems quickly and escalate more complex issues when required.
Build strong, helpful relationships with customers through reliable day-to-day service.
Support customers with additions, amendments, shortages and urgent requirements.

Operations and delivery coordination

Act as a link between the office, customers, warehouse and delivery team.
Help coordinate our five delivery drivers throughout the morning.
Communicate delivery instructions, changes and customer requirements clearly.
Respond to delivery queries and help resolve delays or other issues.
Ensure relevant information is passed accurately between customers, drivers and the wider team.
Support the smooth running of daily sales and delivery operations.

Systems and administration

Maintain accurate customer, order, pricing and product information.
Carry out regular data entry and general sales administration.
Support the business through its move to a new ERP system.
Help test processes, identify issues and ensure information is transferred accurately.
Contribute to improving administrative and operational processes.
Produce basic reports and information when required.

Bookkeeping support

Undertake basic bookkeeping and finance administration.
Assist with invoices, credits, account queries and record keeping.
Work closely with the Credit Controller to ensure customer information is accurate.
Investigate straightforward discrepancies and ensure supporting information is properly recorded.

Night-team cover

Work one Friday night shift per fortnight as part of the normal rota.
Provide holiday cover for the Night Sales Operations Manager for approximately 24 shifts per year.
Manage night-time order processing and sales operations confidently when providing cover.
Ensure a clear and accurate handover between the night and daytime teams.

General responsibilities

Provide flexible support across the business as priorities change.
Complete ad hoc administrative and operational tasks.
Help maintain high standards of accuracy, communication and customer service.
Take ownership of problems and follow them through to resolution.

About you

You will be practical, dependable and comfortable working in a fast-moving environment where customer requirements can change quickly.

You should have:

Strong organisational skills and excellent attention to detail.
A confident, friendly and professional telephone manner.
Experience in operations, administration, customer service, sales support or a related role.
The ability to enter and manage data accurately.
Confidence using business software and learning new systems.
The ability to prioritise several competing tasks.
A calm and solutions-focused approach to problems.
The confidence to communicate with customers, drivers, warehouse colleagues and managers.
A willingness to take responsibility within a small team.
Flexibility around the early-morning hours, Friday-night rota and holiday-cover requirements.

Experience of foodservice, hospitality, wholesale, logistics, order processing, bookkeeping or ERP systems would be useful, but is not essential for the right candidate.

What we offer

A salary of £30,000–£37,000, depending on experience and the level of responsibility assumed.
The opportunity to occupy a central and influential position within a growing business.
Broad exposure to customer service, sales operations, logistics, finance and business systems.
The chance to play an important role in the implementation of a new ERP platform.
Genuine scope for the position to develop as the business grows.
A supportive, close-knit working environment where individual contributions are visible and valued.
Annual 4 weeks' holiday
Discretionary Christmas bonus
Company Pension
Discounted Staff Meat
A supportive & collaborative working environment

This is an excellent opportunity for someone who enjoys both people and processes: a capable operator who wants more customer contact, or a customer-facing professional who would like to develop broader operational experience.

Job Types: Full-time, Permanent

Pay: £30,000.00-£37,000.00 per year

Benefits:

Company pension
Employee discount

Ability to commute/relocate:

London SE1 7LD: reliably commute or plan to relocate before starting work (required)

Language:

English (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer service/sales jobs in thames ditton, sry

Operations & Customer Service Executive / Manager

Sales Advisor - Discover - Heathrow Airport

Gallery Operations & Sales Assistant

Customer Service/Sales Expert

Customer Experience Executive

Active Travel Consultant

Customer Service/Sales Representative (Full Time)

Instructors / Sales Assistants

Patient Services & Sales Coordinator – Evening Reception

Sales Associate - Foodhall (37.5 & 30 hours)

Rental Service Agent

Part Time Supervisor, Calvin Klein - Battersea

Sales Specialist

Client Experience Manager

Graduate Management Trainee - Watford

Sales Trainee

Brand Merchandise Co-ordinator

Sales Associate - Designer Living (30 hours)

Europe Advisor Relations

Customer Sales Advisor

I want to receive the latest job alerts for customer service/sales in thames ditton, sry

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