It systems Work, Jobs in Thornaby On Tees (with Salaries)

1st/2nd Line IT Support Analyst
Ramsdens Financial Ltd —Stockton-on-Tees
- From £15.18 an hour
- Full-time
- Windows
- Microsoft Office
- In-person
- Employee assistance programme
- Employee discount
Quick apply
4d
Data Administrator
Westbrook Cycles —Stokesley
- £30,000 - £35,000 a year
- Full-time
- Data entry
- Communication skills
- Free parking
- Employee discount
Quick apply
7d
Head of Digital Services (IT)
Middlesbrough College —Middlesbrough
- £53,352 - £62,751 a year
- Call to connect
- Annual leave
- Employee assistance programme
NYES Digital IT Officer
North Yorkshire Council —Northallerton
- £27,254 - £34,434 a year
- Full-time
- Google Suite
- Employee discount
6d
Warehouse Team Member - Flexi - FTC
KP Snacks —Billingham
- £34,274.37 a month
- Temporary
- Computer literacy
- Continuous improvement
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
15h
IT Manager
Lionweld Kennedy —Middlesbrough
- Full-time
- Training & development
- Communication skills
- Time management
- Free parking
- Employee assistance programme
IT Support Technician
Filtronic —Sedgefield
- Full-time
- Hybrid work
- Maintenance
- Continuous improvement
- Organisational skills
Quick apply
7d
Warehouse Team Member - FTC
KP Snacks —Billingham
- £29,265.02 a month
- Temporary
- Computer literacy
- Continuous improvement
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
15h
IT Systems Project Manager (CMMS or Maximo)
Zenovo —Middlesbrough
- £400 - £450 a day
Quick apply
11d
Estate Agent
The Property Experts —Stockton-on-Tees
- £8,400 a month
- Remote
Quick apply
Accounts and Returns Administrator
Ultralight Outdoor Gear Ltd —Billingham
- From £28,726 a year
- Full-time
- Microsoft Excel
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
SAP Systems Developer
Lionweld Kennedy —Middlesbrough
- Full-time
- SQL
- Communication skills
- Time management
- Free parking
- Employee assistance programme
MIS Support Officer
North Yorkshire Council —Northallerton
- £34,434 - £38,200 a year
- Full-time
- Hybrid work
- School
- Flexitime
- Employee discount
5d
NHS 111 Health Advisor
Practice Plus Group IUC —Stockton-On-Tees
- £12.71 - £16.33 an hour
- Computer literacy
- Organisational skills
- Computer skills
- Paid training
- Annual leave
10d
Cloud & Infrastructure Engineer
Causeway Technologies —Middlesbrough
- Hybrid work
- Mentoring
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Case Note Picker, Filer, Driver
InBond Limited —Stockton-on-Tees
- Up to £26,920 a year
- Weekend availability
- Customer service
- Computer literacy
- Driving
- Free parking
- Health & wellbeing programme
Quick apply
10d
Craft Team Member - Instruments
British Steel —Teesside
- £41,617.78 a year
- Full-time
- Maintenance
- Annual leave
- Employee assistance programme
Software Engineer - Java
Causeway Technologies —Middlesbrough
- Hybrid work
- Software development
- Agile
- Annual leave
- Employee assistance programme
Quick apply
Service Technician Apprenticeship
Calex UK —Stockton-on-Tees
- Full-time
- Computer literacy
- Travel
- Computer skills
Accounts Assistant - Toyota Lexus
Stoneacre —Stockton-on-Tees
- Full-time
- Computer skills
- Free parking
- Health & wellbeing programme
Quick apply

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1st/2nd Line IT Support Analyst

Ramsdens Financial Ltd -
Stockton-on-Tees

Quick apply

Job details

Permanent | Full-time
From £15.18 an hour
4 days ago

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Technical troubleshooting
Desktop support
Customer service call handling
IIS
Microsoft Office Suite
Windows
Microsoft Office
Firewall
Computer hardware
Active Directory
VPN

Full job description

About the company

Ramsdens is a trusted and expanding multi-service retailer offering Travel Money, Jewellery, Gold buying and Loan Services; we have over 160 High Street stores in England, Scotland and Wales. We are proud to have been named one of the Sunday Times Best Places to Work 2026, reflecting our commitment to creating an exceptional workplace where people feel valued, supported and able to thrive.

We are looking to recruit a 1st & 2nd line IT support analyst working in our Teesside head office

Benefits

Competitive market rates of pay
Monthly pay
Bonus Scheme
28 days holiday increasing to 33 (with service)
Birthday Holiday
Company Pension Scheme
Staff Discount scheme
Comprehensive induction programme
Opportunities for staff development
Employee Recognition Scheme
Fully supported Employee Assistance Programme and access to our 24/7 well-being portal
Fully inclusive family friendly policies.

Job responsibilities

We are looking for a 1st & 2nd line IT support analyst to join our team onsite in Teesside. This is a key role providing responsive and efficient IT support.

Key Duties and Tasks:

To report to the RFL IT Support Manager.
To analyse and resolve day to day technical problems in support of the RFL.
To log all support calls and prioritise them accordingly.
To progress project work as allocated by the IT Support Manager.
To maintain currency on all Ramsdens systems.
To escalate issues to the IT Support Manager.
Ensure that departmental SLAs are achieved.
To maintain a broad knowledge of state-of-the-art technology, equipment, and/or systems.
To substitute for other team members in periods of their absence.
To conduct new branch installations.
To visit Ramsdens sites where physical first-hand assistance is required.
To act as a point of escalation for issues raised by other team members.
To perform other related duties as assigned by the RFL IT Support Manager and RFL Directors

Person Specification

Essential

Software Knowledge

Demonstrate sound ability to support Windows desktop environments.
Have sound knowledge of current Windows user operating systems.
MS Office (various versions).

Hardware Knowledge

PC break fix.
Routers
Wi-Fi
Printers
LANs
WANs
Firewalls

Support Environment

High standards of efficiency and determination.
Show awareness of business operating processes.
Sound capability handling support calls.
Proven ability to handle high levels of call volumes.

Communication

Able to give and take clear instruction in various forms, i.e. verbal, e-mail
Capable of demonstrating good listening skills.
Able to solve problems with both staff and users alike, through effective communication.
Take pride in personal presentation

Desirable

Software Knowledge

Terminal Server (RDP) users
SQL database.
IIS Websites
MS Active Directory
Microsoft Servers

Hardware Knowledge

VPNs

Support Environment

Experience using case logging systems
Handling cash balancing issues in a retail environment

You must be willing to work 37.5 hours per week. (5 days per week Monday to Saturday)

This is an opportunity to pursue a career in a business named in the Sunday Times Best place to Work 2026 list and voted Employer of the Year (in the coveted NPA Awards) 2023. Ramsdens care about their employees and personal development. If you desire to work for a company that gives job security and satisfaction, a company that offers career progression, then you have found the right business in Ramsdens.

91% of staff say their branch/department is a happy place to work
95% of staff believe they have job security
85% of the staff said they look forward to coming to work and are enthusiastic about the job they do

If you wish to be considered for this position, please click the apply now button.

Pay: From £15.18 per hour

Work Location: In person

Quick apply

Refine Your Search

it systems jobs in thornaby on tees

1st/2nd Line IT Support Analyst

Data Administrator

Head of Digital Services (IT)

NYES Digital IT Officer

Warehouse Team Member - Flexi - FTC

IT Manager

IT Support Technician

Warehouse Team Member - FTC

IT Systems Project Manager (CMMS or Maximo)

Estate Agent

Accounts and Returns Administrator

SAP Systems Developer

MIS Support Officer

NHS 111 Health Advisor

Cloud & Infrastructure Engineer

Case Note Picker, Filer, Driver

Craft Team Member - Instruments

Software Engineer - Java

Service Technician Apprenticeship

Accounts Assistant - Toyota Lexus

I want to receive the latest job alerts for it systems in thornaby on tees

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