Credit controller Work, Jobs in Timperley, Gtm (with Salaries)

Credit Controller
AskRose Ltd —Altrincham
- £28,000 - £32,000 a year
- Full-time
- CRM software
- Financial services
- In-person
Quick apply
11h
Credit Controller
Radisson Hotel Group —Manchester
- £29,500 a year
- Full-time
- Hybrid work
- Hospitality
- Hotel
- Free parking
- Employee assistance programme
Quick apply
5d
Credit Controller
Ascend Properties —Sale
- Up to £27,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Financial services
- Free parking
- Annual leave
Quick apply
1d
Credit Controller
Savills —Manchester
- Annual leave
Credit Controller
Rubix —Manchester
- Full-time
- Hybrid work
- Microsoft Excel
- Bachelor's degree
- Office experience
- Free parking
Credit Controller
CLD Systems —Sandbach
- Full-time
- Hybrid work
- Customer service
- Communication skills
Quick apply
12h
Credit Controller
Dunsters Farm —Bury
- £28,500 a year
- In-person
- Phone etiquette
- Free parking
- Health & wellbeing programme
Quick apply
4d
Credit Controller
Aimée Willow Connex —Manchester
- Annual leave
Credit Controller
PXC —Salford Quays
- Full-time
- Hybrid work
- Communication skills
- Work from home
Credit Controller
RS Integrated Supply —Warrington
- Data analysis skills
- Communication skills
- Negotiation
Credit Controller
Bolton School —Bolton
- £16,361.71 - £17,538.29 a year
- Part-time
- Customer service
- Organisational skills
- Communication skills
5d
Credit Controller
Buckhurst Plant Hire Ltd —Rossendale
- Full-time
- Contracts
- In-person
- Communication skills
Quick apply
6h
Credit Controller
Essential Access Platforms Ltd —Bolton
- £26,000 - £28,000 a year
- Full-time
- In-person
- Office experience
Quick apply
14d
Credit Controller
Bibby Financial Services —Salford
- £26,000 - £27,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
8d
Credit Controller - Property
MCR Property Group Ltd —Manchester
- £28,000 - £32,000 a year
- Microsoft Office
- Phone etiquette
- Communication skills
- Annual leave
Quick apply
Credit Control Team Leader
Clarity Travel —Manchester
- Full-time
- Data analysis skills
- Analysis skills
- Team management
- Employee assistance programme
- Employee discount
Quick apply
4d
Credit Controller
AIS —Skelmersdale
- Up to £35,000 a year
- Full-time
- Communication skills
- Employee assistance programme
10d
Credit Controller (Dutch Speaking)
Bibby Financial Services —Salford
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- English
- Communication skills
Quick apply
1d
Credit Controller
NRG Riverside —Skelmersdale
- £28,000 a year
- Full-time
- Organisational skills
- Computer skills
- Communication skills
- Free parking
- Annual leave
Quick apply
12d
Trust Management Accountant
The YES Trust —Congleton
- £43,386 - £49,619 a year
- Full-time
- Travel
- In-person
- School
- Free parking
Quick apply
3h

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Credit Controller

AskRose Ltd
Altrincham

Quick apply

Job details

Permanent | Full-time
£28,000 - £32,000 a year
11 hours ago

Qualifications

CRM software
Financial Conduct Authority guidelines
Accounts receivable
Customer service call handling
Accounts payable
Inbound customer enquiry call handling
Financial reconciliation support
Payment allocation
Case note recording
Case record updates
Outbound debtor call management
Arrears management
Accounts Receivable Credit Control
Customer account reconciliation
Account escalation for debt management
Financial services
Customer interaction
Outbound calling
Communication skills

Full job description

Role summary

Sit in the credit control team, reporting to the Credit Control Manager. Your job is to convert won claims into collected cash. You’ll be on the phone to government bodies chasing whether arrears payments have been issued, and on the phone to customers chasing the fee owed once they’ve been paid. You’ll work the full multi-channel chase — calls, email, SMS, and post — and keep every case moving until it’s either paid, disputed, or escalated.

Key responsibilitiesGovernment chase

Call government departments to chase the status of outstanding payments to our customers

Track expected payment dates, log responses, and feed updates into the CRM

Escalate stalled or rejected payments to the Credit Control Manager

Customer collections

Contact customers across the full collections journey: outbound calls, structured email cycles, SMS, and letters

Confirm receipt of payment from the relevant government body and arrange settlement of our fee

Take payment over the phone and via online links, and reconcile receipts in the CRM

Negotiate sensible repayment plans where appropriate, within Credit Control Manager guidelines

Handle inbound calls, emails, and post from customers regarding payment, fee queries, or disputes

Case management

Own a portfolio of cases end-to-end — keep every case progressing, no case left dormant

Maintain accurate, audit-grade notes in the CRM on every interaction

Refer disputes, complaints, and complex cases (deceased estates, deputyships, vulnerable customers) to the Credit Control Manager promptly

Compliance

Follow the vulnerability framework on every call — spot signs, adapt approach, escalate where needed

Stay within Consumer Duty principles and the agreed Terms of Engagement at all times

Keep call recordings and written correspondence to standard — the file should defend itself

Background & profile

The right person is likely to come from one of these backgrounds:

Credit controller or collections agent at a claims firm, legal services business, lender, utility, telco, or DCA

Customer service or contact centre agent who has handled payment-related calls in a regulated environment

Anyone with strong outbound calling experience and a track record of converting conversations into cash

Must have

2+ years’ experience in collections, credit control, or payment-focused customer contact

Confident, professional telephone manner — calm under pressure, polite, persistent

Comfortable making 60+ outbound calls a day

Strong written communication for email, SMS, and letter chase

Numerate and accurate — reconciling fees, payment plans, balances

Comfortable on a CRM — logging, updating, working from a dashboard of cases

Nice to have

Experience dealing with elderly or vulnerable customers

Experience speaking to government departments or large institutions on customer matters

Familiarity with Consumer Duty or FCA-style compliance frameworks

Pay: £28,000.00-£32,000.00 per year

Ability to commute/relocate:

Altrincham WA14 1SG: reliably commute or plan to relocate before starting work (preferred)

Location:

Altrincham WA14 1SG (preferred)

Work Location: In person

Quick apply

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credit controller jobs in timperley, gtm