Logistics coordinator Work, Jobs in Uddingston, Slk (with Salaries)

Customer Service Coordinator
Bullet Express —Bothwell
- Full-time
- Computer literacy
- Data entry
- Communication skills
4d
Logistics Coordinator
European Trailer Services —Bellshill
- From £30,000 a year
- Full-time
- English
- Maths
- Data entry
- Free parking
Quick apply
3d
Customs & Logistics Co-ordinator
Edrington —Glasgow
- £34,000 - £43,000 a year
- Hybrid work
- Continuous improvement
- Organisational skills
- Store discount
- Employee discount
10d
Logistics Coordinator
Laings —Glasgow
- £25,420 - £27,000 a year
- Full-time
- Microsoft Word
- Organisational skills
- In-person
Quick apply
3d
Trainee Logistics Coordinator
Duchess & Alleycat —Glasgow
- From £26,500 a year
- Full-time
- Computer literacy
- English
- Quality control
- Free parking
Quick apply
6d
Transport Night Coordinator
GXO Logistics —Glasgow
- £33,559.50 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
6d
Transport Coordinator
Circulus CRM —Glasgow
- £31,000 - £33,000 a year
- Full-time
- Data analysis skills
- Analysis skills
- Data entry
- Health & wellbeing programme
- Referral programme
Quick apply
8d
Cargo Operations Coordinator
Forex Cargo UK Ltd —Glasgow
- £25,000 - £34,000 a year
- Full-time
- English
- In-person
- Time management
- Flexitime
Quick apply
Warehouse & Logistics Coordinator
STIM SCOTLAND LTD —Clydebank
- From £29,500 a year
- Full-time
- Customer service
- Computer literacy
- Forklift
Quick apply
11d
Materials Control Coordinator
Expro —Houston
- Organisational skills
- Time management
2d

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Customer Service Coordinator

Bullet Express -
Bothwell

Apply Now

Job details

Permanent | Full-time
4 days ago

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Delivery scheduling
Stakeholder liaison
Logistics
Process improvement
Internal department liaison
Microsoft Office Suite
Complaint handling
Customer relationship management
Data entry
Relationship management
Customer interaction
Transport scheduling
Communication skills
Supply chain customer service
Time management

Full job description

We are looking for a Customer Service Coordinator to join our logistics team and play a key role in ensuring our customers receive a reliable, efficient and professional service.

You will be the main point of contact for customers, coordinating deliveries and collections, responding to enquiries, resolving issues and working closely with our transport and operations teams to ensure everything runs smoothly. This is a fast-paced role that requires excellent communication, organisation and problem-solving skills.

Key Responsibilities

Act as the primary point of contact for customers, providing a professional and responsive service.
Coordinate customer orders, deliveries, collections and transport requirements.
Liaise with drivers, hauliers, warehouses and internal operations teams to ensure shipments are completed on time.
Monitor deliveries and proactively communicate any delays, changes or issues to customers.
Respond to customer enquiries by phone and email in a timely and professional manner.
Investigate and resolve customer complaints, delivery issues and service queries.
Maintain accurate customer, order and shipment information within company systems.
Process delivery documentation, proof of delivery and other relevant paperwork.
Provide customers with accurate updates on shipment status and expected delivery times.
Work closely with the transport and planning teams to identify and resolve operational issues.
Build and maintain strong relationships with customers and key contacts.
Escalate complex issues when required and ensure they are followed through to resolution.
Support the wider team with administrative and operational tasks as required.
Identify opportunities to improve customer service processes and overall customer experience.

About You

The successful candidate will be organised, customer-focused and confident working in a busy logistics environment. You will be comfortable managing multiple priorities while maintaining accuracy and providing a high level of service.

We are looking for someone who has:

Excellent communication skills, both written and verbal.
Strong organisational and time-management skills.
A proactive approach to solving problems.
The ability to remain calm and professional under pressure.
Excellent attention to detail and accuracy.
Good IT skills, including Microsoft Office and the ability to learn new systems quickly.
The ability to work effectively both independently and as part of a team.
A positive, professional and customer-focused attitude.

Experience within the logistics or transport industry is desirable, but we are also happy to consider candidates with strong customer service and coordination experience who are keen to develop their career within logistics.

Permanent
Full time
Bothwell, South Lanarkshire, United Kingdom
Express Services

Apply Now

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logistics coordinator jobs in uddingston, slk

Customer Service Coordinator