Service agent Work, Jobs in Wales (with Salaries)

Visa Documentation Agent
TLScontact UK —Cardiff
- £26,436 a year
- Full-time
- Microsoft Word
- Administrative experience
- In-person
- Health & wellbeing programme
- Referral programme
Quick apply
International Sales Coordinator
Fox Group (Moving and Storage) Ltd —Cwmbran
- £26,500 - £32,000 a year
- Full-time
- Customer service
- Administrative experience
- In-person
- Free parking
Quick apply
6d
Field Interviewer - Merthyr Tydfil
the National Centre for Social Research —Merthyr Tydfil
- £15.12 an hour
- Part-time
- Hybrid work
- Computer literacy
- English
- Research
- Annual leave
Quick apply
Trainee Property Consultant
Dafydd Hardy Estate Agents —Caernarfon
- From £25,610.65 a year
- Full-time
- Microsoft Word
- Customer service
- Administrative experience
- Health & wellbeing programme
- Sick pay
Quick apply
6d
Insurance Sales Agent (Hybrid)
Insurd Limited —Flint
- Up to £28,000 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Negotiation
- Free parking
- Store discount
Quick apply
Suicide & Self Harm Prevention Co-ordinator (SWTRA)
Neath Port Talbot County Borough Council —Neath Port Talbot
- £37,280 - £40,777 a year
- Full-time
- Hybrid work
- Employee assistance programme
- Employee discount
14d
Enforcement Agent - Rhondda
Dukes Bailiffs Limited —Rhondda
- £28,500 - £100,000 a year
- Full-time
- Continuous improvement
- Cash handling
- Leadership
- Health & wellbeing programme
- Flexitime
Quick apply
Legal Assistant - Residential
HCB Widdows Mason —Cardiff
- Microsoft Word
- Organisational skills
- Communication skills
Quick apply
Field Interviewer - Tenby
the National Centre for Social Research —Tenby
- £15.12 an hour
- Part-time
- Hybrid work
- Computer literacy
- English
- Research
- Annual leave
Quick apply
14d
Field Interviewer - Llandudno
the National Centre for Social Research —Llandudno
- £15.12 an hour
- Part-time
- Hybrid work
- Computer literacy
- English
- Research
- Annual leave
Quick apply
Delivery Station Liaison Agent
Amazon UK Services Ltd. —Kenfig
- Full-time
- English
Independent Travel Agent
The Travel Experts —Cardiff
- Remote
Quick apply
Booking Agent & Sales Coordinator
Assured Electrical Solutions —Barry
- From £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Sales
Quick apply
Customer Engagement Co-ordinator
United Welsh —Caerphilly
- £28,194.75 a year
- Full-time
- Microsoft Word
- Databases
- Front desk
Lead Quality and Performance Co-ordinator
NFU Mutual Agency —Pembrokeshire
- £27,000 - £32,000 a year
- Full-time
- Training & development
- Communication skills
14d
Customer Subscriptions Associate
Future Publishing —Cardiff
- £28,000 - £29,000 a year
- Hybrid work
- Continuous improvement
- Organisational skills
- Time management
- Referral programme
Quick apply
Lettings Negotiator/Administrator
2let2 —Cardiff
- £27,000 a year
- Overtime
- Computer literacy
- Administrative experience
- Organisational skills
Quick apply
2d
Customer Service Agent - Sainsburys
Ecolab Inc. —Caerphilly
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
14d
Sales Agent
Quote Detective —Pontypool
- From £23,198 a year
- Full-time
- Customer service
- Computer literacy
- Writing skills
- Free parking
- Paid training
Quick apply
Student Support Officer
Cardiff Sixth Form College —Cardiff
- From £12.71 an hour
- Full-time
- Heavy lifting
- Organisational skills
- School
- Paid training
- Health & wellbeing programme
Quick apply

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service agent jobs near wales

Visa Documentation Agent

TLScontact UK -
Cardiff

Quick apply

Job details

Permanent | Full-time
£26,436 a year

Benefits

Health & wellbeing programme
Additional leave
Cycle to work scheme
Company pension
Company events
Referral programme
Sick pay

Qualifications

Microsoft Word
Client engagement
Filing
Administrative experience
Customer support
Customer interaction
Communication skills
Time management

Full job description

Customer Service Representative

Salary – £26,426 + Travel allowance

Location – Cardiff

Working style – Office based + Varying shifts – (Monday – Sunday)

Join our vibrant, global family at TLScontact, where we collaborate with governments worldwide to facilitate seamless visa and consular services for travelers and citizens alike. With a rich history in visa processing, we're pioneers in applying our expertise to various government and citizen services, driving digital transformation and enhancing customer satisfaction.

As an international powerhouse operating across 90 countries, with 150+ visa application centres and processing millions of applications annually, we're on the lookout for passionate individuals to join our team.

Are you ready for an exciting adventure in a dynamic, international environment? Eager to be part of a diverse and inclusive team, united by our shared dedication? If so, you're in the right place!

Why Join Us?

Recognised as a Great Place to Work for two consecutive years, we're expanding our operations in London and seeking enthusiastic Customer Service Representatives to join us at our newly revamped offices in South-West London.

What You'll Do:

As a Customer Service Representative, you'll be the first point of contact for our applicants, ensuring a seamless and positive experience throughout the process. Your responsibilities will include:

Providing exceptional customer service, guiding applicants through application process.
Managing applications in accordance with established procedures.
Following an established and defined filing and administration process, guided by a computer-based system
Welcoming applicants, assisting with application completion, biometric data collection, and documentation.
Engaging with applicants to deliver outstanding service and support.
Maintaining accurate records and following administrative processes diligently.
Ensuring professionalism and a friendly demeanour at all times.

Required Skills and Experience:

Administrative proficiency with computer systems.
Strong communication and interpersonal skills.
Prior customer service experience, preferably in a client-facing role.
Ability to build rapport and maintain relationships with diverse clientele.
Attention to detail and the ability to work autonomously.
Self-motivation and reliability, with excellent time management skills.

What We Offer:

Starting salary of £26,426
Travel allowance
Generous holiday allowance, including additional leave and bank holidays.
Comprehensive benefits package, including pension, sick pay, and talent development opportunities.
Company-sponsored social events and team-building activities.
Cycle to work scheme, travel allowance.
Recognition programs, including Employee of the Month and Top Agent rewards

At TLScontact, we're proud to foster an inclusive work environment where diversity is celebrated and valued. We're committed to equal employment opportunities and pay parity, regardless of factors like race, religion, gender, or disability.

Please note that all successful applicants will be required to undergo an enhanced level Criminal Record disclosure.

Join us on our mission to redefine global visa and consular services – apply now and embark on a rewarding journey with TLScontact!

All successful applicants will need to apply for and pass a Criminal Record disclosure - enhanced level.

Under The Immigration, Asylum and Nationality Act 2006, you must have the right to work in the United Kingdom to be considered for this role.

Please find below our Privacy Notice for Recruits:

https://www.tlscontact.com/recruit-privacy-notice/

Job Types: Full-time, Permanent

Pay: £26,436.00 per year

Benefits:

Company pension
Cycle to work scheme
Health & wellbeing programme
Referral programme
Sick pay

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

service agent jobs in wales

Visa Documentation Agent

International Sales Coordinator

Field Interviewer - Merthyr Tydfil

Trainee Property Consultant

Insurance Sales Agent (Hybrid)

Suicide & Self Harm Prevention Co-ordinator (SWTRA)

Enforcement Agent - Rhondda

Legal Assistant - Residential

Field Interviewer - Tenby

Field Interviewer - Llandudno

Delivery Station Liaison Agent

Independent Travel Agent

Booking Agent & Sales Coordinator

Customer Engagement Co-ordinator

Lead Quality and Performance Co-ordinator

Customer Subscriptions Associate

Lettings Negotiator/Administrator

Customer Service Agent - Sainsburys

Sales Agent

Student Support Officer

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