Restaurant manager Work, Jobs in West Thirston, Nbl (with Salaries)

Front of House Shift Supervisor
Taste of Northumberland —Broomhill
- £13 - £14 an hour
- Part-time
- Bar
- Restaurant management
- Hotel
- Free parking
- Store discount
Quick apply
2d
Treehouse Restaurant Manager
The Alnwick Garden —Alnwick
- £33,000 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Free parking
- Annual leave
Quick apply
2d
Restaurant Manager
Café 21 Fenwick —Newcastle upon Tyne
- Up to £52,000 a year
- Full-time
- Sales
- Team management
- Guest services
- Annual leave
- Employee discount
Quick apply
10d
Assistant Manager - Trenchers Restaurant - Spanish City
Spanish City (NE) Limited —Whitley Bay
- £12.98 an hour
- Weekend availability
- Hospitality
- Recruiting
- Organisational skills
- Employee discount
Quick apply
11d
Assistant Food & Beverage Manager - Spanish City
Spanish City (NE) Limited —Whitley Bay
- £13.15 an hour
- Weekend availability
- Bar
- Inventory control
- Customer service
Quick apply
11d
Assistant Manager
Wylam Brewery at The Palace of Arts —Newcastle upon Tyne
- £30,000 - £31,000 a year
- Full-time
- Hospitality
- Sales
- Team management
- Free parking
- Employee discount
Quick apply
Restaurant and Catering Manager
Laygate Leisure Ltd —South Shields
- £42,500 - £45,000 a year
- Weekend availability
- Recruiting
- Organisational skills
- Leadership
- Employee discount
Quick apply
Restaurant Manager
savay hospitality ltd —Newcastle upon Tyne
- Up to £35,000 a year
- Weekend availability
- Management
- Inventory control
- Supervising experience
- Employee discount
Quick apply
Assistant General Manager
GAUCHO Restaurants —Newcastle upon Tyne
- £43,900 - £45,900 a year
- Full-time
- Sales
- Restaurant management
- Budgeting
Quick apply
4d
FOH Supervisor
The Bamburgh Castle Inn —Seahouses
- £13.34 an hour
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
General Manager
The Ivy Newcastle —Newcastle upon Tyne
- Full-time
- Restaurant management
- English
- Mentoring
- Employee discount
Quick apply
Assistant General Manager
The Ivy Newcastle —Newcastle upon Tyne
- Full-time
- English
- Budgeting
- Leadership
- Employee discount
Quick apply
Assistant Restaurant Manager
Zanapoli —Gateshead
- £32,000 a year
- Full-time
- Hotel
- Supervising experience
- In-person
Quick apply
8d
Assistant Restaurant General Manager
KFC —Metrocentre
- £30,600 - £32,500 a year
- Full-time
- Restaurant management
- Training & development
- Restaurant
- Employee assistance programme
- Employee discount
5d
Restaurant and Bar Supervisor
THE ROBIN HOOD INN East Wallhouses —Newcastle upon Tyne
- £13.50 - £14.00 an hour
- Part-time
- Bar
- Restaurant management
- Hotel
- Free parking
Quick apply
11d
Restaurant General Manager
Taco Bell - Newcastle Grainger Street —Newcastle upon Tyne
- £34,000 a year
- Full-time
- Sales
- Leadership
- Restaurant
- Flexible schedule
Quick apply
Assistant Front of House Manager
Royal Station Hotel —Newcastle upon Tyne
- Full-time
- Hotel
- Front desk
- Training & development
- Employee assistance programme
- Employee discount
Quick apply
12d
General manager & Baker
Julian OPCO LTD —Elswick
- £25,000 - £32,000 a year
- Weekend availability
- Sales
- Business development
- Supervising experience
- Free parking
- Employee discount
Quick apply
11d
Restaurant Manager
The Ivy Newcastle —Newcastle upon Tyne
- Full-time
- English
- Restaurant
- Employee discount
Quick apply
2d
Assistant General Manager
Wendy's Newcastle City Centre - 14593 —Newcastle upon Tyne
- £31,250 a year
- Full-time
- Sales
- Team management
- Travel
- Employee assistance programme
Quick apply
12d

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Front of House Shift Supervisor

Taste of Northumberland
Broomhill

Quick apply

Job details

Part-time
£13 - £14 an hour
2 days ago

Benefits

Free parking
Store discount
Annual leave
Discounted or free food
Employee discount
On-site parking

Qualifications

Fire safety
Front of house supervision
Guest relations
Café experience
Food service team management
Closing procedures
Premises locking and securing procedures
Team leadership
Financial reporting
Food hygiene
Coaching
Upselling
Restaurant management
Processing cash transactions
Restaurant bar experience
Shift management
Pub and bar experience
Complaint handling
Food safety and hygiene regulations
Lock and unlock routines
Age-restricted sales
Food and beverage service
Supervising experience
First Aid Certification
Personal Licence
Food and beverage team management
Staff training
Opening procedures
Bar management
Bar service
Recruiting
Cashing up (food service)
Product rotation
Cleaning
Customer interaction
Food Hygiene Certificate
Training & development
EPOS systems
Leadership
Communication skills
Stock rotation
First-line management experience in bars and pubs
Rota coordination

Full job description

Job Summary
The Front of House Shift Supervisor is responsible for the day-to-day management of the restaurant and bar during their shift. You will lead the front of house team, oversee customer service standards, ensure compliance with company procedures and licensing requirements, and take responsibility for opening, closing and securing the venue.

You will be a hands-on supervisor, working alongside the team while ensuring smooth and efficient service at all times.

Key Responsibilities

Leadership & Team Management

Lead and supervise front of house staff during shifts.
Allocate duties and responsibilities to team members.
Conduct pre-shift briefings and communicate daily specials, promotions and operational updates.
Support the recruitment, induction and training of new staff.
Coach and develop team members to achieve high service standards.
Manage staffing levels during service and respond to operational challenges.
Address performance concerns and escalate issues where necessary.
Promote a positive, professional and supportive working environment.

Customer Service & Guest Experience

Deliver exceptional customer service and lead by example.
Welcome guests and ensure they receive a warm and professional experience.
Resolve customer complaints and concerns promptly and effectively.
Monitor customer satisfaction throughout service.
Promote food, drinks, events and loyalty initiatives.
Build positive relationships with regular customers and visitors.
Ensure service standards reflect the Taste of Northumberland brand.

Restaurant & Bar Operations

Oversee the smooth operation of the restaurant and bar throughout service.
Support staff in taking orders, serving food and delivering drinks.
Serve alcoholic and non-alcoholic beverages in accordance with licensing legislation.
Ensure accurate use of EPOS systems and payment facilities.
Monitor table turnover and service flow.
Maintain communication with the kitchen to ensure effective service delivery.
Support stock control processes and report shortages or issues.
Assist with deliveries and stock rotation where required.

Opening, Closing & Cash Management

Open and close the venue in accordance with company procedures.
Complete all opening and closing checklists.
Ensure the venue is clean, safe and fully prepared for service.
Cash up tills accurately at the end of service.
Reconcile cash, card payments, vouchers and other transactions.
Complete daily financial reporting and submit records as required.
Investigate and report discrepancies in cash handling or stock.
Manage floats and ensure sufficient change is available.
Set and deactivate alarms as required.
Secure all entrances, exits, windows and access points when closing.
Ensure all customers have vacated the premises before lock-up.
Ensure equipment, lighting, heating and bar systems are shut down safely.
Maintain security of company assets, stock and cash.

Health, Safety & Compliance

Ensure compliance with food hygiene, health and safety and fire safety regulations.
Ensure licensing laws are adhered to at all times.
Monitor responsible alcohol sales and challenge underage sales in accordance with

Challenge 25 procedures.

Ensure allergen information is communicated accurately.
Maintain high standards of cleanliness throughout customer and staff areas.
Report accidents, incidents and maintenance issues promptly.
Ensure company policies and procedures are followed consistently.

Business Performance

Support the achievement of sales and profitability targets.
Promote upselling opportunities where appropriate.
Support the delivery of events, promotions and seasonal campaigns.
Monitor labour deployment and productivity during shifts.
Contribute ideas to improve customer experience and operational efficiency.

Essential Requirements

Previous experience in a hospitality supervisory, team leader or duty manager role.
Experience working within a restaurant, bar, café or hotel environment.
Strong leadership and communication skills.
Excellent customer service skills.
Experience handling cash and operating till systems.
Ability to work under pressure in a busy hospitality environment.
Good organisational and problem-solving skills.
Reliable, trustworthy and professional.
Flexible approach to working hours.

Desirable Requirements

Personal Licence Holder.
First Aid qualification.
Food Hygiene Certificate.
Experience with stock control and ordering processes.
Experience opening and closing licensed premises.
Knowledge of Northumberland's food, drink and tourism sector.

Employee Benefits

28 days annual leave (including bank holidays).
Access to employee benefits programme.
Retail and hospitality discounts.
Access to private counseling and wellbeing support.
Staff discounts across Taste of Northumberland.
Training and development opportunities.
Career progression within a growing business.

Personal Attributes

We are looking for someone who is:

Friendly and approachable.
Passionate about hospitality.
Professional and dependable.
A confident leader and team player.
Calm under pressure.
Customer-focused.
Flexible and adaptable.
Proud to represent Taste of Northumberland and showcase the very best of our county.

This role will act as the senior person on duty during designated shifts and will be entrusted with responsibility for customer service, team leadership, cash management, licensing compliance and the security of the venue in the absence of the front of house manager

Pay: £13.00-£14.00 per hour

Benefits:

Discounted or free food
Employee discount
Free parking
On-site parking
Store discount

Work Location: In person

Quick apply

Refine Your Search

restaurant manager jobs in west thirston, nbl

Front of House Shift Supervisor

Treehouse Restaurant Manager

Restaurant Manager

Assistant Manager - Trenchers Restaurant - Spanish City

Assistant Food & Beverage Manager - Spanish City

Assistant Manager

Restaurant and Catering Manager

Restaurant Manager

Assistant General Manager

FOH Supervisor

General Manager

Assistant General Manager

Assistant Restaurant Manager

Assistant Restaurant General Manager

Restaurant and Bar Supervisor

Restaurant General Manager

Assistant Front of House Manager

General manager & Baker

Restaurant Manager

Assistant General Manager

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