It Work, Jobs in Whetstone, Lec (with Salaries)

IT Service Desk Specialist
The Watches of Switzerland Group —Leicester
- Rotating shift
- In-person
- Communication skills
- Employee assistance programme
2nd Line Desktop Support Technician
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Annual leave
IT Support
Premium Numismatics —Earl Shilton
- From £25,000 a year
- Temporary
- Hybrid work
- Linux
- Communication skills
- Free parking
Quick apply
2d
IT Helpdesk Technician
PickEverard —Leicester
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
Warehouse IT Support Associate
Wayfair —Lutterworth
- £13.53 - £16.36 an hour
- Full-time
- Presentation skills
- Bachelor's degree
- Continuous improvement
- Annual leave
- Employee discount
IT Technician
MR MOBILE & TECH LIMITED —Nuneaton
- £41,700 a year
- Full-time
- Computer literacy
- Maintenance
- Windows
Quick apply
IT Support Assistant
ID Logistics & Transport Ltd —Rugby
- £27,000 - £32,000 a year
- Full-time
- Computer literacy
- Maintenance
- Warehouse experience
Quick apply
Group Junior Network Engineer
Topps Tiles —Leicester
- Continuous improvement
- Travel
- Training & development
- Free parking
- Employee discount
Data and IT Support Administrator
Carers Trust Heart of England —Coventry
- £12,480 - £13,312 a year
- Part-time
- CRM software
- Data analysis skills
- Analysis skills
- Free parking
- Store discount
Quick apply
20h
IT Engineer (MSP)
Mark1 IT Solutions Ltd —Melton Mowbray
- £36,000 - £40,000 a year
- Weekend availability
- Travel
- In-person
- Up to 25% travel
- Free parking
- Paid training
Quick apply
18h
Senior Manager - IT Shared Service (Major Incident)
Coventry Building Society —Coventry
- £68,000 - £93,500 a year
- Full-time
- Hybrid work
- DevOps
- Microsoft Office
- Team management
Senior Manager - IT Shared Service (Major Incident)
The Co-operative Bank —Coventry
- £68,000 - £93,500 a year
- Full-time
- DevOps
- Microsoft Office
- Team management
Help Desk Engineer
PCS Business Systems —Kettering
- Communication skills
- Time management
Associate Field Services Technician, IT
Aptean —Leicester
- Full-time
- Computer literacy
- Analysis skills
- Travel
1st/2nd Line IT Support Analyst
HealthNet Homecare —Swadlincote
- £28,000 a year
- Full-time
- Azure
- Windows
- Analysis skills
- Employee discount
- Referral programme
L4 Network Engineer Apprentice
Primary Goal —Coventry
- £21,000 - £25,000 a year
- Full-time
- Computer skills
- Power tools
- In-person
Quick apply
Technical Support Electronics Specialist
National Space Centre —Leicester
- £30,520 a year
- Overtime
- Organisational skills
- Communication skills
Quick apply
IT Apprentice
Tgw Group —Market Harborough
- Maintenance
- Microsoft Office
- Communication skills
Quick apply
10d
Senior IT Support Engineer
Kazzoo Ltd —Leicester
- £35,000 - £40,000 a year
- Maintenance
- Mentoring
- In-person
Quick apply
Head of IT Operations
NewCold —Corby
- Hybrid work
- Management
- Travel
- Training & development
- Free parking
- Annual leave

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IT Service Desk Specialist

The Watches of Switzerland Group -
Leicester

Apply Now

Job details

Benefits

Employee assistance programme

Qualifications

Technical troubleshooting
IT service management
Microsoft Office Suite
Zendesk
Remote access software
ServiceNow
Customer support
Customer interaction
Application support
Communication skills

Full job description

Job Description

Do you have experience of providing IT support using remote desktop tools?

Do you have an excellent working knowledge of MS Office 365?

Are you able to problem solve and think on your feet?

Do you have excellent communication and interpersonal skills?

We are looking for an IT Service Desk Specialist to join our IT team here in Leicester supporting all areas of the business. You will be responsible for the handling of day to day enquiries from retail and support colleagues, as a first point of contact.

You will be expected to advise on the resolution of issues that fall within their remit, and to escalate other issues within the wider IT team or external support providers.

About you

In-depth knowledge and understanding of MS Office 365 including Teams, OneDrive, Outlook, and other related
SAP production systems and user maintenance
Printers and printing troubleshooting experience
Windows 10/11 application support
Excellent troubleshooting and customer service skills
Excellent written and verbal communication skills
Experience of providing IT support using remote desktop
Experience of, and ability to work independently in a rotational shift pattern.
Incident management and administration using ITSM suites such as ManageEngine Service Desk Plus, ServiceNow, Zoho Desk, FreshService, Zendesk etc

About us

Did you know we're a FTSE-250 retail company employing nearly 3,000 people across the UK and the United States. We're the UK's leading luxury watch specialist in the UK with a significant presence in the US and a complementary jewellery offering. At the last count we have over 190 showrooms across the UK, US and Europe, including 77 dedicated mono-brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven-e-commerce websites!

Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams.

Watches of Switzerland Group has moved our headquarters to a new, state-of-the-art office in Carlton Park, Leicester. The new 75,000 square foot office is located just outside of Leicester city centre and is home to over 500 employees. Surrounded by 32 acres of woodlands with facilities such as a mini market, team lounges, a multi-faith room and a parent room.

Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do – we love to wow our clients and make every interaction with us special and memorable.

Some of our benefits

Holiday Purchase Scheme
24/7 Employee Assistance Programme
24/7 Virtual GP service
Share Save Scheme
Enjoy your Birthday Off
Free Wellbeing Tools
Generous Discount Scheme
Enhanced Maternity Pay

At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.

Work Location: In person

Apply Now

Refine Your Search

it jobs in whetstone, lec

IT Service Desk Specialist

2nd Line Desktop Support Technician

IT Support

IT Helpdesk Technician

Warehouse IT Support Associate

IT Technician

IT Support Assistant

Group Junior Network Engineer

Data and IT Support Administrator

IT Engineer (MSP)

Senior Manager - IT Shared Service (Major Incident)

Senior Manager - IT Shared Service (Major Incident)

Help Desk Engineer

Associate Field Services Technician, IT

1st/2nd Line IT Support Analyst

L4 Network Engineer Apprentice

Technical Support Electronics Specialist

IT Apprentice

Senior IT Support Engineer

Head of IT Operations

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