Support team leader Work, Jobs in Wooburn, Bkm (with Salaries)

Customer Service Administrator
Seiko UK Ltd —Maidenhead
- £26,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Free parking
- Health & wellbeing programme
Quick apply
10d
Production Administrator - SWA Works
SABETI WAIN AEROSPACE LTD —High Wycombe
- Full-time
- Microsoft Word
- Microsoft Excel
- English
- Free parking
- Referral programme
Quick apply
11d
Seasonal Evening Sales Assistant
Dunelm —High Wycombe
- £8.00 - £12.71 an hour
- Seasonal
- Heavy lifting
- Merchandising
1d
Senior Outbound Telesales Executive
The Directory Guys —Uxbridge
- £30,000 - £45,000 a year
- Full-time
- English
- Team management
- In-person
Quick apply
Administrator
Berkshire Healthcare NHS Foundation Trust —Slough
- £29,812 - £32,715 a year
- Full-time
- Communication skills
- Free parking
- Annual leave
4d
Retail Customer Service
Entain —High Wycombe
- £13 a month
- Overtime
- Cash handling
Join the Talent Pipeline at Abbott Nutrition UK & Ireland
Abbott Laboratories —Maidenhead
- Full-time
F & B MANAGER
The Chartered Institute of Marketing —Cookham
- £33,280 a year
- Microsoft Word
- Hotel
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
Trainee Site Manager
Magenta Projects Limited —Marlow
- From £25,420 a year
- Full-time
- English
- Team management
- Travel
Quick apply
8d
Stock and Trade Assistant - Key Holder
Dunelm —High Wycombe
- £8.00 - £12.71 an hour
- Weekend availability
- Customer service
- Merchandising
- Planograms
2d
Assistant Manager
Starbucks —Beaconsfield
- Part-time
- Hospitality
- Sales
- Training & development
- Store discount
- Employee assistance programme
1d
Customer Service Team Leader
Thames Talent Partners —Uxbridge South
- £32,000 - £34,000 a year
- Full-time
- Microsoft Word
- Team management
- Free parking
Quick apply
3d
Team Leader / Office Manager
Utility Rentals —Burnham
- £28,000 - £30,000 a year
- Full-time
- CRM software
- Customer service
- Human resources
- Free parking
Quick apply
2d
Operational Support - Heathrow Airport
Kone —Slough
- Overtime
- Salesforce
- Writing skills
- English
School Business Manager
St Edward's Prep —Reading
- Up to £50,000 a year
- Full-time
- Hybrid work
- Customer service
- Team management
- Human resources
- Health & wellbeing programme
- Employee discount
Quick apply
5d
Admin Team Leader
ICON UK —Reading
- £40,000 a year
- Full-time
- Administrative experience
- Continuous improvement
- IT
- Annual leave
- Employee assistance programme
Quick apply
10d
Hospitality Manager UK Marlow
Urban Gym Group —Marlow
- Full-time
- Customer service
- Employee discount
3d
General Manager
Bel & The Dragon Cookham —Cookham
- Up to £60,000 a year
- Full-time
- Restaurant management
- Hotel
- Restaurant
- Employee discount
Quick apply
2d
Academic Administration Officer
Institute for Optimum Nutrition —Richmond
- £23,200 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Health & wellbeing programme
- Annual leave
Quick apply
2d
Sales - Sales Advisor - UK
New Look —High Wycombe
- Part-time
- Customer service
14d

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Customer Service Administrator

Seiko UK Ltd
Maidenhead

Quick apply

Job details

Permanent | Full-time
£26,000 - £28,000 a year
10 days ago

Benefits

Free parking
Health & wellbeing programme
Additional leave
Private dental insurance
Cycle to work scheme
Free flu jabs
Annual leave
Company pension
Private medical insurance
Employee discount
Paid volunteer time
Enhanced maternity leave
Enhanced paternity leave
Life insurance
Car scheme
Sick pay
On-site parking

Qualifications

Live chat
Microsoft Word
Customer service call handling
Microsoft Outlook
Inbound customer enquiry call handling
Computer literacy
Microsoft Office Suite
Continuous improvement
Data entry
Customer interaction
Communication skills

Full job description

Company Description

Seiko UK Limited is the wholly owned UK subsidiary of Seiko Watch Corporation, operating from Maidenhead since 1985 and serving the UK and Ireland markets. The company manages sales, marketing, service, and repair for Grand Seiko, Seiko, Lorus watches, and Seiko clocks, and operates a Grand Seiko Boutique on New Bond Street in London. As a global watchmaker established in 1881, Seiko is known for pioneering innovations and comprehensive in-house manufacturing across Quartz, Kinetic, Mechanical, Spring Drive, Solar, and GPS Solar technologies. Seiko UK Limited also includes Seiko Sports Technologies, a global leader in sports timing technology and a long-standing timekeeping partner to World Athletics. The successful applicant will join a heritage brand that combines tradition, innovation, and high-quality timekeeping solutions across diverse price points.

Role Description

This full-time, office-based role provides high-quality customer service and administrative support to public and trade customers, retail partners and internal teams. Working within a busy service department, the Customer Service Administrator will handle enquiries relating to repairs, products, sales and service updates across email, telephone and online chat.

As the position is system based, a good level of computer literacy is essential, particularly in Outlook, Excel and Word. Experience using SAP or similar systems would be an advantage.

Responsibilities

Deal promptly and professionally with customer enquiries, responding within agreed timescales by email, telephone and online chat.

Provide customers with accurate, clear and helpful information relating to their enquiry, communication or repair.

Update the repair system accurately throughout the repair process, ensuring all changes and customer updates are recorded clearly.

Take and input material orders, ensuring all documentation is accurate, complete and processed in line with department procedures.

Support continuous improvement in customer service standards.

Book work onto the repair system and amend repair information as required.

Pick spare parts from inventory for repairs and sales orders, supporting the efficient flow of repair work through the department.

Provide support to other Customer Service teams when required.

Skills, Qualifications & Experience

The successful candidate will be organised, customer-focused and confident communicating with customers, retail partners, stakeholders and internal teams. They will have strong attention to detail, professional telephone manner, excellent verbal and written communication skills and a positive, flexible approach to workload.

They should be a team player who is willing to learn new terminology, comfortable working accurately in a busy service environment and able to build and maintain effective working relationships. Relevant experience in the watch, luxury or consumer goods sectors would be beneficial.

Key Skills:

Strong customer service skills and the ability to handle enquiries professionally and efficiently.

Clear and professional communication skills for working with both internal teams and external partners.

Proficiency with relevant software, such as SAP and Microsoft Office, is an advantage.

Salary £26,000 - £28,000 pa

Job Type: Full time, Permanent

This is an office-based role so applicants must be able to commute to Maidenhead.

Benefits:

Company pension

Life insurance

Private dental insurance

Private medical insurance

Company Sick pay

25 days holiday plus Bank Holidays

Holiday Purchase Scheme

Paid Volunteering Days

Christmas Office Closure (3 days additional paid leave during office closure)

EV Car Scheme

Cycle to work scheme

Employee discount

Enhanced maternity/paternity leave

Free flu jabs

Health & wellbeing programmes

Free On-site parking at HO

Please apply via Indeed or email CV and cover letter to [email protected]

Pay: £26,000.00-£28,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Employee discount
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Private medical insurance
Sick pay

Ability to commute/relocate:

Maidenhead SL6 4BY: reliably commute or plan to relocate before starting work (required)

Application question(s):

Do you have working knowledge of SAP or other similar systems?

Experience:

Customer Service using phone & email communications: 1 year (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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I want to receive the latest job alerts for support team leader in wooburn, bkm

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