Service manager Work, Jobs in Worthing, Wsx (with Salaries)

Head of Corporate Operations
Focus Group —Shoreham by Sea
- Up to £80,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Travel
Quick apply
Service Manager
Leonard Cheshire —Worthing
- £37,000 - £43,000 a year
- Weekend availability
- Travel
- Organisational skills
- Training & development
- Employee assistance programme
Quick apply
General Manager
TeamSport —Worthing
- Weekend availability
- Recruiting
- Training & development
- Leadership
11d
Premises Manager
Glebe Primary School —Brighton
- £30,760.67 a year
- Full-time
- Heavy lifting
- Travel
- Training & development
- Free parking
- Health & wellbeing programme
Quick apply
12d
Restaurant Manager
EBB Worthing Pier —Worthing
- Up to £45,000 a year
- Full-time
- Hospitality
- Organisational skills
- In-person
Quick apply
11d
Business Administrator - Medical Directorate
Sussex Partnership NHS Foundation Trust —Worthing
- £32,073 - £39,043 a year
- Full-time
- Customer service
- Budgeting
9d
Store Manager
Mountain Warehouse —Worthing
- Full-time
- Customer service
- Budgeting
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
Team Administrator / Coordinator
Sussex Partnership NHS Foundation Trust —Worthing
- £28,392 - £31,157 a year
- Full-time
- Oracle
- Computer literacy
- Organisational skills
9d
Quality Assurance Manager
Montezuma's Chocolates —Chichester
- £40,000 - £45,000 a year
- Overtime
- Continuous improvement
- Team management
- Organisational skills
Quick apply
SRF Communications Manager
Sussex Police —Lewes
- £49,716 - £54,696 a year
- Part-time
Shipping and Logistics Coordinator
Flare Audio Ltd —Lancing
- From £29,000 a year
- Full-time
- Writing skills
- Forklift
- Data entry
- Free parking
- Employee discount
Quick apply
5d
Safeguarding and Wellbeing Officer
Northbrook College (West Durrington) —Worthing
- £27,785 - £30,364 a year
- Communication skills
- Annual leave
- Employee assistance programme
12d
Telesales Manager
Express Foodservice —Rustington
- £32,864 - £34,764 a year
- Full-time
- Food service experience
- Organisational skills
- In-person
Quick apply
11d
Full-time Lettings Negotiator
Graham Butt —East Preston
- £28,000 - £32,000 a year
- Full-time
- English
- Administrative experience
- Organisational skills
Quick apply
4d
Engagement and Support Officer
Sussex Partnership NHS Foundation Trust —Worthing
- £28,392 - £31,157 a year
- Part-time
9d
Working Site Supervisor / Site manager
Craig Construction Services Ltd —Shoreham by Sea
- £40,000 - £55,000 a year
- Full-time
- Carpentry
- Microsoft Excel
- Microsoft Outlook
Quick apply
10d
Subject Access Request (SAR) Operational Manager
University Hospitals Sussex NHS Foundation Trust —Worthing
- £39,959 - £48,117 a year
- Full-time
- Continuous improvement
- Team management
- No degree
- Annual leave
Quick apply
Television Licence Field Officer
Capita —Brighton
- £31,650 a year
- Weekend availability
- Computer literacy
- Communication skills
- Flexible schedule
Academy Player Care Lead
Brighton and Hove Albion Football Club —Lancing
- Weekend availability
- Employee discount
9d
Refuges Service Manager
Safe In Sussex —Worthing
- £34,000 - £36,500 a year
- Full-time
- Management
- Supervising experience
- Travel
- Health & wellbeing programme
- Annual leave
Quick apply
4d

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Head of Corporate Operations

Focus Group -
Shoreham by Sea

Quick apply

Job details

Full-time
Up to £80,000 a year

Qualifications

Technical project or programme management experience
Customer relationship building
Client onboarding
Management
Operations management
Stakeholder collaboration
Client engagement
Customer service
Stakeholder liaison
Stakeholder coordination
Client services
Customer relationship management
Risk management
Operational strategy development
Contracts
Leadership
Communication skills
Pre-sales
Operations leadership experience
Stakeholder management

Full job description

Head of Corporate Operations

Location: Hybrid – regular travel to Focus Group offices and customer sites as required
Department: Operations
Reporting to: Technical Director

UK • Remote - Up to £80k (Dependent on experience) + benefits

(Internal job level: Senior Manager / Head Of)

About Focus Group

Focus Group is one of the UK's leading providers of IT, Telecoms, Connectivity, Cyber Security and Cloud solutions. As we continue to grow our Corporate customer base, we're looking for an experienced leader to join our Operations function and take ownership of some of our most strategic customer relationships and complex delivery programmes.

The Role

This is a highly visible leadership role, designed to bridge the gap between operational delivery teams and Focus Group's most complex customers.

As Head of Corporate Operations, you will act as the senior accountable owner across a portfolio of high-value corporate customers and strategic programmes. You'll provide executive-level relationship management, commercial oversight, and programme governance, ensuring our customers receive an exceptional experience while enabling successful delivery across multiple operational functions.

Working closely with the Technical Director, Corporate Director, Service Operations Director and Head of Service Delivery Management, you'll be responsible for leading at the highest level—removing blockers, managing risk, resolving escalations, and providing the strategic direction needed to drive successful outcomes for both our customers and the business.

What You'll Be Doing

Acting as the executive sponsor for a portfolio of Focus Group's most complex and strategically important customers
Building and maintaining trusted relationships with senior client stakeholders, including C-suite executives
Providing leadership and oversight across large-scale customer programmes and transformation initiatives
Managing senior-level escalations, commercial challenges, and customer expectations
Working alongside Account Directors and Service Delivery Managers to drive successful customer outcomes
Representing Focus Group at executive governance meetings, steering committees and strategic reviews
Supporting programme governance through effective risk management, issue resolution and executive reporting
Driving accountability across multiple operational functions, including Professional Services, Project Management, Service Delivery and Service Desk teams
Championing a consistent and exceptional customer experience across the full customer lifecycle
Monitoring customer satisfaction, retention, commercial performance and service risks across the corporate customer segment
Supporting major customer onboarding projects, acquisitions, service launches and wider transformation initiatives
Contributing to operational strategy and business planning as a member of the Operations leadership team
Supporting pre-sales activities, customer presentations, bids and tenders, helping shape successful solutions and delivery approaches

What We're Looking For

Significant experience in a senior client-facing leadership role within an MSP, technology services provider or systems integrator
Proven success managing complex, high-value corporate customer relationships
Experience engaging and influencing C-suite and executive-level stakeholders
Strong programme leadership experience across large, multi-workstream technology projects
A track record of balancing customer outcomes, delivery commitments and commercial objectives
Strong understanding of modern networking, cloud and managed technology services
Exceptional stakeholder management, communication and relationship-building skills
Commercially astute with experience of contracts, service credits and account growth
Comfortable leading through influence within a matrix organisation
Highly organised with a structured approach to governance, risk and programme delivery
Resilient, politically astute and confident managing difficult conversations and escalations
A collaborative leadership style with the ability to unite teams around a common goal

Why Focus Group?

Opportunity to influence some of Focus Group's largest and most strategic customer relationships
Join a growing, ambitious technology business with significant investment and momentum
Work alongside a high-performing senior leadership team
Play a pivotal role in shaping operational excellence and customer success
Competitive salary, bonus and benefits package
Excellent opportunities for professional growth and career development

Ready to make an impact?

If you're an experienced operational leader with a passion for customer success, programme delivery, and executive stakeholder management, we'd love to hear from you. Join Focus Group and help shape the future of our Corporate customer experience.

Quick apply

Refine Your Search

service manager jobs in worthing, wsx

Head of Corporate Operations

Service Manager

General Manager

Premises Manager

Restaurant Manager

Business Administrator - Medical Directorate

Store Manager

Team Administrator / Coordinator

Quality Assurance Manager

SRF Communications Manager

Shipping and Logistics Coordinator

Safeguarding and Wellbeing Officer

Telesales Manager

Full-time Lettings Negotiator

Engagement and Support Officer

Working Site Supervisor / Site manager

Subject Access Request (SAR) Operational Manager

Television Licence Field Officer

Academy Player Care Lead

Refuges Service Manager

I want to receive the latest job alerts for service manager in worthing, wsx

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