Customer Service Assistant - Gates (CCH)
Govia Thameslink Railway —Chichester
- £25,300 - £32,700 a year
- Weekend availability
- Heavy lifting
- Cash handling
- Communication skills
- Employee assistance programme
- Employee discount
8d
Rail Enforcement Officer (REO)
Govia Thameslink Railway —Brighton
- Customer service
- Employee discount
8d
Shipping and Logistics Coordinator
Flare Audio Ltd —Lancing
- From £29,000 a year
- Full-time
- Writing skills
- Forklift
- Data entry
- Free parking
- Employee discount
Quick apply
12d
Sailing the Lifeline: Portsmouth/Jersey RoPax Operations
DFDS UK & Ireland —Portsmouth
- English
- Communication skills
Quick apply
Planning and Optimisation Team Leader
Portsmouth Water —Havant
- £47,005 a year
- Computer literacy
- Team management
- Computer skills
- Annual leave
- Employee assistance programme
Quick apply
Junior Marketing Assistant
Cable Connections Ltd —Hilsea
- From £14 an hour
- Part-time
- Social media management
- In-person
Quick apply
7d
Stores Person
Govia Thameslink Railway —Brighton
- £45,017 a year
- Customer service
- Employee assistance programme
- Employee discount
1d
Test Center Administrator (Portsmouth)
Pearson —Portsmouth
- £13.60 an hour
- Weekend availability
- Customer service
- Microsoft Office
- School
- Annual leave
Area Retail Manager (Portsmouth to Brighton, West Sussex)
Motor Fuel Group —Portsmouth
- £38,000 - £42,000 a year
- Full-time
- Sales
- Merchandising
- Contracts
Quick apply
WE’RE HIRING – LAUNDRY & LINEN SPECIALIST | PORTSMOUTH
Spotless911cleaners —Portsmouth
- £15 - £20 an hour
- Temporary
- Hotel
- Quality control
- Organisational skills
Quick apply
13d
Production Operator
Nordell Ltd —Worthing
- £12.71 an hour
- Full-time
- English
- Continuous improvement
- Quality control
- Free parking
- Employee assistance programme
Quick apply
Holiday Services Manager
Park Holidays UK —Chichester
- £30,000 - £31,000 a year
- Full-time
- Organisational skills
- Computer skills
- Guest services
- Employee assistance programme
- Employee discount
Yard Protection
Govia Thameslink Railway —Horsham
- Supervising experience
- Team management
- Organisational skills
General Manager
TeamSport —Brighton
- Weekend availability
- Recruiting
- Training & development
- Leadership
Dispenser
Boots —Littlehampton
- £16 an hour
- Weekend availability
- Employee assistance programme
- Employee discount
Accounts Assistant Apprentice
PETA —Petersfield
- £27,976 a year
- Computer literacy
- Computer skills
- Communication skills
Progression and Transition Coordinator
Study Group —Brighton
- £28,000 a year
- Full-time
- Bachelor's degree
- No degree
- Recruiting
9d
Seasonal Customer Service Assistant
Bandai Namco Amusement Europe Ltd. —Bognor Regis
- Temporary
- Customer service
- Cleaning
- Cash handling
Quick apply
Flagship Duty Station Manager
South Western Railway —Portsmouth
- Full-time
- Management
- Customer service
- Supervising experience
- Employee discount
1d
IT Helpdesk Technician
FluidOne —Brighton
- Full-time
- Computer networking
- Employee assistance programme

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operating department jobs near yapton, wsx

Customer Service Assistant - Gates (CCH)

Govia Thameslink Railway -
Chichester

Apply Now

Job details

Permanent
£25,300 - £32,700 a year
8 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Free or subsidised travel
Employee discount
Childcare

Qualifications

Heavy lifting
Numeracy
Opening procedures
Customer support
Customer interaction
Cash handling
Communication skills

Full job description

Salary:

£25,300 rising to £32,700 + Regional Allowance + Sundays
Location:

Chichester
Contract Type:

Permanent
Closing Date:

1 September 2026
Training Salary:

£25,300 + Regional Allowance

Key Info

Role: Gateline Assistant (Cash Handling)

Locations: Chichester

Contract: Full Time, averaging 35 hours per week

Roster: Earlies & Lates (covering between 04:00 and 02:00 approx)

Are you passionate about delivering outstanding customer service?

Do you enjoy helping people?

This is your opportunity, as you will often be the first and last person our customers will meet on their journey and it is therefore a vital role for making our customers' day!

Key to your role, at all times, is being visible and anticipating the needs of the customer to meet their expectations.

As a Gateline Assistant you can do just that. You are responsible for:

Assisting passengers with tickets, including checking them, general advice and making sure the gates work.
Providing the highest possible standard of advice, information and service to our customers
Providing customer assists – ramp deployment (heavy lifting), assistance with luggage
Delivering a safe, attractive retail station environment, with general cleaning, de-icing
Participating in the safe running of trains and a safe station environment by complying with procedures including emergency train and station evacuations
Promoting all relevant marketing literature and useful information
Opening and closing the station

Due to the shift times you must live in the local area and have available transport to ensure that you arrive at the station for the first shift and work your last shift as required as there may not always be a train service available.

This role will involve standing for long periods of time, working weekends and bank holidays.

Experience / Skills

A proactive customer approach coupled with passion and ability to support the team.
Exceptional levels of customer service, each and every time – you will be a role model for others to follow.
Demonstrable experience of managing customers effectively in difficult environments.
You must be able to demonstrate a high level of numerical ability.
An effective communicator and must be able to demonstrate this both through your application and or assessments.
Live in the local area to be able to get to and work and home.
Able to make decisions in a customer focused manner and carry out instructions effectively.

In return, you'll be rewarded with an interesting and varied work schedule, in an environment where learning and progression is actively encouraged. Living locally, you'll have a short commute. You'll enjoy great company and industry benefits, as well as the support of a passionate team. Along with comprehensive and ongoing training, your benefits will include free travel on our network, privilege rate oyster card, up to 75% off travel on other TOCs (train operating companies), final salary pension and much more.

We reserve the right to remove this posting earlier than advertised should suitable candidates be appointed. #LI-AP

Refine Your Search

operating department jobs in yapton, wsx

Customer Service Assistant - Gates (CCH)

Rail Enforcement Officer (REO)

Shipping and Logistics Coordinator

Sailing the Lifeline: Portsmouth/Jersey RoPax Operations

Planning and Optimisation Team Leader

Junior Marketing Assistant

Stores Person

Test Center Administrator (Portsmouth)

Area Retail Manager (Portsmouth to Brighton, West Sussex)

WE’RE HIRING – LAUNDRY & LINEN SPECIALIST | PORTSMOUTH

Production Operator

Holiday Services Manager

Yard Protection

General Manager

Dispenser

Accounts Assistant Apprentice

Progression and Transition Coordinator

Seasonal Customer Service Assistant

Flagship Duty Station Manager

IT Helpdesk Technician

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Benefits

Pension

Staff Travel

Childcare Vouchers

Extra Holidays

Discount Scheme

Long Service Awards

Employee Assistance Programme

The Transport Benevolent Fund

In-House Occupational Health Department

Cycle to Work Scheme

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