Support engineer Work, Jobs in Yateley, Ham (with Salaries)

2nd Line Engineer - Yateley
Arc —Yateley
- £30,000 - £40,000 a year
- Customer service
- Computer networking
- SharePoint
6d
Graduate Wireless Electronic Engineer / Software Developer (Wireless Products Team)
Netbuilder —Guildford
- Up to £36,000 a year
- Full-time
- Engineering
- C++
- Maths
Quick apply
13d
Infrastructure Engineer (SC Cleared)
CGI —Reading
- Full-time
- Analysis skills
Quick apply
1st/2nd Line IT Support Engineer - Farnborough
Microbyte Solutions Ltd —Farnborough
- Full-time
- Microsoft Word
- Google Suite
- Microsoft Excel
Quick apply
Mechanical Site Supervisor (Full Time)
R.G.Evans Plumbing and Heating —Wokingham
- £40,000 - £60,000 a year
- Full-time
- English
- Supervising experience
- Plumbing
Quick apply
Hotel Maintenance Engineer
Pennyhill Park Hotel & Spa —Bagshot
- £36,418 a year
- Maintenance
- Hotel
- Employee assistance programme
- Employee discount
12d
Associate Support Engineer
PaperCut Software —Bracknell
- Full-time
- Hybrid work
- Computer Science
- IT
- Communication skills
Quick apply
9d
AIT Test Technician (Assembly, Integration and Test) - Lab Technician
MDA Space —Farnborough
- Laboratory experience
- Microsoft Office
- Organisational skills
- Employee assistance programme
- Life insurance
Laboratory Manager- 12 month fixed term contract
QinetiQ —Farnborough
- £43,200 - £48,000 a year
- Full-time
- Laboratory experience
- Continuous improvement
- Communication skills
- Employee discount
IT Infrastructure Engineer
QinetiQ —Farnborough
- £51,250 - £57,250 a year
- Full-time
- Travel
- IT
- Employee discount
1st Line Engineer - Yateley
Arc —Yateley
- Azure
- Customer service
- Windows
Junior CAD Designer
SkyLofts —Farnborough
- £25,500 - £32,000 a year
- Full-time
- AutoCAD
- CAD
- Administrative experience
- Free parking
- Annual leave
Quick apply
3d
IT Support Apprentice
INDIGO IT Ltd —Camberley
- From £18,000 a year
- Travel
- IT
- In-person
- Employee assistance programme
Quick apply
3d
Data Center Technician , Operations, IT, & Support Engineering
Amazon Data Services UK Limited —Bracknell
- 12 hour shift
- Computer Science
- AWS
- Bachelor's degree
13d
Factory Design Engineer (Revit/BIM)
Oakley Food Projects —Winnersh
- From £35,000 a year
- Full-time
- Presentation skills
- Driving
- In-person
- Free parking
- Profit sharing
Quick apply
3d
Contracts Manger (Civil Engineering / Highways)
Rocon Contractors Ltd —Basingstoke
- £55,000 - £70,000 a year
- Full-time
- Engineering
- Project management
- Organisational skills
Quick apply
5d
Applied Science Technician
QinetiQ —Farnborough
- £35,325 - £39,250 a year
- Full-time
- Computer literacy
- Employee discount
Electro-Mechanical Design Engineer
Peterson Instrument Company —Fleet
- £29,000 - £45,000 a year
- Full-time
- CAD
- System design
- Analysis skills
- Free parking
Quick apply
13d
Support Services Agent
QinetiQ —Farnborough
- £29,000 a year
- Full-time
- Azure
- Windows
- Microsoft Office
- Employee discount
Engineer
Acrospire Products Ltd —Basingstoke
- £30,000 - £40,000 a year
- Full-time
- Schematics
- CAD
- In-person
- Free parking
- Sick pay
Quick apply
13d

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support engineer jobs near yateley, ham

2nd Line Engineer - Yateley

Arc -
Yateley

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Job details

£30,000 - £40,000 a year
6 days ago

Qualifications

Microsoft Windows Server
Operating systems
Customer service
Firewall
Computer networking
SharePoint
IT
VMWare
Active Directory
Intune

Full job description

About Arc

Arc is a leading IT Managed Services Provider (MSP) based in the UK, delivering innovative and reliable IT solutions to businesses across various industries. With a strong reputation for excellence, we offer a range of services, including IT support, hybrid cloud solutions, cybersecurity, infrastructure management, PowerApps and AI. Our team is dedicated to delivering outstanding customer service and technical expertise to help businesses succeed.

Role Overview:
We are seeking a skilled 2nd Line Helpdesk Engineer to provide advanced IT support to our customers, either directly or by handling escalations from the 1st Line Helpdesk team. This role involves offering support via phone, email, and a ticket management system. Additionally, you'll be responsible for updating our internal knowledge base with resolutions for recurring issues.

Key Responsibilities:

Provide remote IT support to customers, resolving complex technical issues.
Address and troubleshoot issues escalated from the 1st Line Helpdesk team.
Update and maintain our IT customer documentation and internal knowledge base.
Offer support and training to junior engineers to enhance team skills.
Occasionally visit customer sites to resolve recurring or complex technical issues.
Create, maintain, and edit Group Policy Objects (GPOs) to support security, user experience, and operational requirements.
Ensure Group Policy changes follow best practices and are clearly documented in the internal knowledge base.

Required Skills & Experience:

Proficiency in Microsoft server and desktop operating systems.
Experience with Microsoft O365, SharePoint, Intune, Active Directory, and Teams Voice.
Knowledge of VMware and/or Microsoft Hyper-V.
Basic networking skills, including knowledge of switches and firewalls.
Previous experience with Autotask, Datto RMM, and IT Glue is a plus.

Personal Attributes:
Flexible and adaptable, remaining calm under pressure.
Eagerness to learn and improve skills.
Honest, dependable, and trustworthy.
Well-presented and a strong team player.
Customer-focused with excellent service skills.

What We Offer:

A dynamic and supportive working environment.
Opportunities for career progression within the company.
Ongoing training and professional development.
Competitive salary

Key Points:

Diversity & Inclusion: We celebrate diverse backgrounds and perspectives; they make us stronger. If you’re excited about this role, apply even if your experience doesn’t align perfectly. If not this one, you could be just the right fit for other roles we are recruiting for. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

UK Right to Work: All applicants must have the right to live and work in the UK. We cannot offer sponsorship at this time.

Accessibility: We are committed to providing reasonable adjustments for any candidates with disabilities. If you require adjustments, please outline these requirements in your application.

Apply Now

Refine Your Search

support engineer jobs in yateley, ham

2nd Line Engineer - Yateley

Graduate Wireless Electronic Engineer / Software Developer (Wireless Products Team)

Infrastructure Engineer (SC Cleared)

1st/2nd Line IT Support Engineer - Farnborough

Mechanical Site Supervisor (Full Time)

Hotel Maintenance Engineer

Associate Support Engineer

AIT Test Technician (Assembly, Integration and Test) - Lab Technician

Laboratory Manager- 12 month fixed term contract

IT Infrastructure Engineer

1st Line Engineer - Yateley

Junior CAD Designer

IT Support Apprentice

Data Center Technician , Operations, IT, & Support Engineering

Factory Design Engineer (Revit/BIM)

Contracts Manger (Civil Engineering / Highways)

Applied Science Technician

Electro-Mechanical Design Engineer

Support Services Agent

Engineer

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