Customer service manager Work, Jobs in Aberdeen, Sct (with Salaries)

Customer Service Manager
BMV Business Support Services Ltd —Aberdeen
- £2,600 - £3,300 a month
- Full-time
- Customer service
- In-person
- Leadership
Quick apply
4d
Duty Manager
John Codonas Pleasure Fairs Ltd —Aberdeen
- Part-time
- Management
- Sales
- Customer service
- Employee discount
- Flexible schedule
Quick apply
13d
Trainee Sales Team Leader
Bruce Promotions LTD —Aberdeen
- From £600 a week
- Full-time
- Hospitality
- Management
- Sales
- Referral programme
Quick apply
9d
Retail Store Manager
IOLLA —Aberdeen
- Full-time
- Sales
- Retail management
- Annual leave
- Employee assistance programme
Duty Manager
Mains Of Scotstown —Aberdeen
- £13.10 an hour
- Weekend availability
- Hospitality
- Bar
- Management
- Free parking
- Employee discount
Quick apply
6h
GB - Service Manager - Customer Service Manager
Cactus Wellhead LLC —Aberdeen
- Customer service
- Bachelor's degree
- Leadership
Quick apply
Hotel Manager
TravelodgeHotels —Aberdeen
- £40,000 a year
- Part-time
- Bar
- Hotel
- Leadership
- Annual leave
- Employee discount
Quick apply
Assistant Manager
Starbucks —Blackburn
- Weekend availability
- Leadership
- Store discount
- Employee assistance programme
Customer Service Team Leader
William Hill —Aberdeen
- £27,941.96 a year
- Full-time
- Customer service
- Supervising experience
- Employee discount
8d
Property Manager
Newton Property Management —Aberdeen
- £28,000 - £35,300 a year
- Full-time
- Customer service
- Microsoft Office
- Driving
- Life insurance
- Referral programme
Quick apply
Leisure Team Leader
3d Leisure —Aberdeen
- £27,607 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Free parking
- Gym membership
Quick apply
2d
Assistant Bar Manager
The Ivy Lodge —Aberdeen
- Up to £15 an hour
- Weekend availability
- Hospitality
- Bar
- Customer service
- Employee discount
Quick apply
11d
Management Trainee - Aberdeen
SIXT —Aberdeen
- £32,330 a year
- Full-time
- Sales
- Customer service
- English
- Annual leave
- Employee assistance programme
Quick apply
7d
Duty Manager
Holiday Inn Aberdeen - West —Westhill
- Full-time
- Hospitality
- Bar
- Management
- Employee assistance programme
- Employee discount
Quick apply
14d
Event Manager - Volunteer
Jesus House Aberdeen —Aberdeen
- £15 - £20 an hour
- Hospitality
- Customer service
- Microsoft Office
Quick apply
2d
Branch Manager
REXEL —Aberdeen
- Full-time
- Leadership
- Annual leave
- Employee discount
Quick apply
Guest Services Manager
Radisson Hotel Group —Aberdeen
- Full-time
- Hotel
- Communication skills
- Employee discount
Quick apply
9d
Deputy Manager
Halfords —Inverurie
- £29,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
4d
Coffee Shop Manager
GPH Builders Merchants —Ellon
- £28,000 - £32,000 a year
- Full-time
- Hospitality
- Customer service
- Cooking
- Store discount
- Employee assistance programme
Quick apply
1d
Hotel Duty Manager
Premier Inn —Dyce
- Up to £13.86 an hour
- Full-time
- Hotel
- Organisational skills
- Leadership
- Employee discount
Quick apply

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Customer Service Manager

BMV Business Support Services Ltd
Aberdeen

Quick apply

Job details

Permanent | Full-time
£2,600 - £3,300 a month
4 days ago

Qualifications

Customer service
Leadership

Full job description

About the Role:

BMV Business Support Services Ltd believes that dependable customer support is a key part of every successful operation.

We are looking for a Customer Service Manager who can lead daily customer service activities, support a small team, and make sure clients receive clear, timely, and professional assistance. You will help manage enquiries, resolve service issues, improve response standards, and maintain a positive experience for every customer.

This role is ideal for someone who is organised, calm under pressure, and confident leading people in a busy customer focused environment.

Why Work With Us?

The Environment:
You will be part of a professional and supportive workplace where communication and reliability matter.

Customer Focus:
We believe good service is built on clear communication, fast follow up, and practical solutions. You will play an important role in keeping our clients and customers satisfied.

Team Support:
You will work closely with operations, administration, and management teams to make sure customer requests are handled properly from start to finish.

Growth:
This role offers a stable opportunity to build your leadership experience in customer service, client support, and business operations.

Key Responsibilities:

Customer Service Leadership:
Oversee daily customer service activities and support team members with enquiries, follow ups, and issue resolution.

Team Coordination:
Help assign tasks, monitor workloads, support training, and provide guidance to customer service staff.

Client Communication:
Respond to customer concerns professionally and make sure clients receive accurate updates in a timely manner.

Service Quality:
Monitor service standards, review common issues, and recommend improvements to customer handling processes.

Complaint Resolution:
Handle escalated customer concerns with patience, professionalism, and a practical approach.

Reporting:
Prepare basic reports on enquiries, complaints, response times, and customer service performance.

Internal Coordination:
Work with operations, administration, logistics, and management teams to resolve customer requests efficiently.

What We Are Looking For:

Experience:
Previous experience in customer service, client support, call centre operations, office management, or a similar supervisory role is preferred.

Leadership:
You can guide a small team, support staff development, and help maintain a positive working environment.

Communication:
You are confident speaking with customers, suppliers, colleagues, and managers in a clear and professional way.

Organisation:
You can manage multiple enquiries, track follow ups, and keep records accurate.

Problem Solving:
You stay calm when handling complaints and can find practical solutions without unnecessary delay.

Computer Skills:
Comfortable using email, spreadsheets, customer records, and basic office systems.

Mindset:
You are reliable, patient, service focused, and willing to take ownership of customer concerns until they are resolved.

Pay: £2,600.00-£3,300.00 per month

Work Location: In person

Quick apply

Refine Your Search

customer service manager jobs in aberdeen, sct

Customer Service Manager

Duty Manager

Trainee Sales Team Leader

Retail Store Manager

Duty Manager

GB - Service Manager - Customer Service Manager

Hotel Manager

Assistant Manager

Customer Service Team Leader

Property Manager

Leisure Team Leader

Assistant Bar Manager

Management Trainee - Aberdeen

Duty Manager

Event Manager - Volunteer

Branch Manager

Guest Services Manager

Deputy Manager

Coffee Shop Manager

Hotel Duty Manager

I want to receive the latest job alerts for customer service manager in aberdeen, sct

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