Work, Jobs in Ashdon, Ess (with Salaries)

Senior Customer Service Advisor
Barclays —Cambridge
- £27,700 a year
- Weekend availability
- Banking
- Life insurance
1h
Hospitality, Supermarket Assistant
Waitrose & Partners —Cambridge
- £13.00 - £13.25 an hour
- Temporary
- Hospitality
- Sales
- Customer service
3h
Administration Assistant
Essex Partnership University NHS Foundation Trust —Braintree
- £25,760 - £27,476 a year
- Full-time
- Front desk
- Relocation assistance
- Employee discount
5h
Apprentice Educator
Busy Bees —Stansted
- £12 an hour
- Full-time
- Experience working with children
- Employee assistance programme
- Employee discount
5h
Retail Assistant
Screwfix —Ely
- £13.08 an hour
- Part-time
- Customer service
- Annual leave
- Employee discount
5h
Sign fitters mate
KNR Installations LTD —Ware
- Full-time
- Maintenance
- In-person
- Hand tools
Quick apply
5h
Water Metering Gang - Cambridge
Cascade Water Services —Hitchin
- £480 - £960 a day
- Full-time
- Schematics
- Maintenance
- Power tools
Quick apply
6h
Loader
Serco Plc —Sudbury
- £26,801.43 a year
- Full-time
- Hybrid work
- Employee assistance programme
6h
Tesco Colleague - Cambridge Campkin Rd Express
Tesco UK —Cambridge
- £13.28 - £14.55 an hour
- Full-time
- Customer service
7h
Postgraduate Admissions and Education Administrator [Temporary Cover]
University of Cambridge —Cambridge
- £31,236 - £35,608 a year
- Microsoft Word
- Administrative experience
- SharePoint
8h
Customer Services and Enquiries Assistant
Anglia Ruskin University —Chelmsford
- £26,707 - £30,378 a year
- Full-time
- CRM software
- Organisational skills
- Relocation assistance
8h
Sales Assistant (Part-Time)
Pandora Jewelry —Chelmsford
- £13.25 an hour
- Full-time
- Customer service
- Employee discount
9h
Trainee Office Administrator
KW Tree Care —Harlow
- £19,747 - £23,123 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Free parking
Quick apply
9h
Events & Visitor Engagement Coordinator
Chelmsford Cathedral —Chelmsford
- £26,500 - £28,500 a year
- Part-time
- Organisational skills
- In-person
- Time management
Quick apply
9h
Team Member
SSP —Stansted
- £13.35 - £14.55 an hour
- Full-time
- Employee discount
Quick apply
10h
Front Office Guest Service Assistant
Hampton by Hilton London Stansted Airport —Stansted
- £27,040 a year
- Full-time
- Computer literacy
- Hotel
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
10h
Tyre Fitter
KwikFit —Bar Hill
- £26,228 a year
- Full-time
- Customer service
- Employee assistance programme
- Employee discount
10h
Retail Assistant
Lakeland —Cambridge
- £12.71 an hour
- Part-time
- Customer service
- Annual leave
- Employee discount
10h
Security Officer
ASEL —Newmarket
- £39,000 a year
- 12 hour shift
- Customer service
- Computer literacy
- Computer skills
- Employee assistance programme
- Flexible schedule
10h
Fundraising Database Administrator
St Nicholas Hospice Care —Bury St. Edmunds
- £26,319.76 a year
- Full-time
- CRM software
- Microsoft Excel
- Data entry
- Annual leave
- Sick pay
Quick apply
12h

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Jobs jobs near ashdon, ess

Senior Customer Service Advisor

Barclays -
Cambridge

Apply Now

Job details

Permanent
£27,700 a year
1 hour ago

Benefits

Company pension
Private medical insurance
Life insurance

Qualifications

Live chat
Stakeholder collaboration
Stakeholder liaison
Process improvement
Risk management
Customer interaction
Banking

Full job description

Date live: 19/08/2026

Business Area: BUK Customer Care UK

Area of Expertise: Banking Operations

Contract: Permanent

Reference Code: JR-0000124662

Join us at Barclays as a Senior Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers with more complex queries or needs, this is your chance to bring your passion for helping people to a role where your empathy, dedication and exceptional customer service can truly shine. You’ll be the friendly face for our Retail Banking customers in branch or at one of our local hubs, offering expertise, guidance and support with every interaction.

As part of our Customer Care team, you’ll work 5 days per week, including some weekends, and start with a competitive salary of £27,700. On top of that, you’ll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we’ll ensure you have everything you need to succeed and grow with us.

At Barclays, we’re not just offering you a role—we’re offering you a career.

Purpose of the role

To provide exceptional customer service while resolving more complex customer needs/requests.

Accountabilities

Provision of customer service through various communication channels including chat, email and phone.
Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case.
Collaboration with teams across the bank to align and integrate customer care processes.
Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas.
Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations.
Resolution of specific customer inquiries and issues related to the bank’s products and service, including account balances, transactions and payments.
Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders.
Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness.

Analyst Expectations

To meet the needs of stakeholders/ customers through specialist advice and support
Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
Likely to have responsibility for specific processes within a team
They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.
Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
Check work of colleagues within team to meet internal and stakeholder requirements.
Provide specialist advice and support pertaining to own work area.
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
Make judgements based on practise and previous experience.
Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
Build relationships with stakeholders/ customers to identify and address their needs.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Apply Now

Refine Your Search

jobs in ashdon, ess

Senior Customer Service Advisor

Hospitality, Supermarket Assistant

Administration Assistant

Apprentice Educator

Retail Assistant

Sign fitters mate

Water Metering Gang - Cambridge

Loader

Tesco Colleague - Cambridge Campkin Rd Express

Postgraduate Admissions and Education Administrator [Temporary Cover]

Customer Services and Enquiries Assistant

Sales Assistant (Part-Time)

Trainee Office Administrator

Events & Visitor Engagement Coordinator

Team Member

Front Office Guest Service Assistant

Tyre Fitter

Retail Assistant

Security Officer

Fundraising Database Administrator

I want to receive the latest job alerts for jobs in ashdon, ess

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