Support advisor Work, Jobs in Askern, Syk (with Salaries)

Patient Support Advisor
New Patients —Featherstone
- £27,768 a year
- Full-time
- Customer service
- Computer literacy
- Communication skills
- Employee discount
- Referral programme
12d
Employment Advisor
Employment —Doncaster
- Up to £28,900 a year
- Full-time
- Sales
- Customer service
- IT
4d
Customer Service Advisor x 2 Posts (CDC)
Doncaster City Council —Doncaster
- £25,584 a year
- Full-time
- Customer service
- Employee discount
7d
HR Advisor
Real Life Options —Knottingley
- £33,000 - £35,000 a year
- Full-time
- Travel
- Human resources
- IT
- Annual leave
- Employee assistance programme
Quick apply
Customer Care Advisor
Dolce Ltd —Wetherby
- £25,870 a year
- Full-time
- Customer service
- Administrative experience
- Data entry
- Free parking
- Work from home
Quick apply
11d
Customer Experience Advisor
Safetykleen —Dinnington
- £24,700 - £26,000 a year
- Full-time
- Data entry
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
7d
Customer Support Advisor
InfoTrack —Leeds
- £26,300 a year
- Full-time
- Hybrid work
- Communication skills
- Time management
- Annual leave
- Flexitime
Quick apply
4h
Learner Support Advisor
Tes Global —Sheffield
- £26,091 a year
- Full-time
- CRM software
- Customer service
- Salesforce
Quick apply
13d
Pathway Worker
City of York Council —York
- £34,301 - £37,439 a year
- Full-time
- Hybrid work
- English
- Computer skills
- Communication skills
- Annual leave
- Employee discount
7d
HSE Advisor
Naylor —Barnsley
- Up to £35,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Organisational skills
- Free parking
Quick apply
12d
Digital Administator
Stoneacre —Doncaster
- £26,500 a year
- Full-time
- Microsoft Office
- Administrative experience
- IT
- Free parking
- Annual leave
Quick apply
3d
Financial Advisor Administrator
My Pension Expert —Doncaster
- £28,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- Microsoft Office
- Referral programme
Quick apply
8d
Customer Service Adviser
Unipart —Doncaster
- £27,715 a year
- Customer service
- Analysis skills
- Contracts
- Employee assistance programme
Quick apply
Housing Advisor
Leeds City Council —Leeds
- £28,598 - £31,022 a year
- Full-time
- Analysis skills
- Communication skills
- Annual leave
10d
Customer Service Advisor
MSI Reproductive Choices UK —Rotherham
- £25,528.04 a year
- Full-time
- Hybrid work
- Paid training
- Employee assistance programme
7d
Second Charge Case Manager
Believe Money Group —Doncaster
- From £25,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Accounting
- Free parking
- Health & wellbeing programme
Quick apply
7d
SEND Advisor
The Sheffield College —Sheffield
- £33,160 - £37,283 a year
- Full-time
- Free parking
- Annual leave
13d
Customer Service Advisor
CBRE —Doncaster
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Employee discount
BMW Customer Collections Advisor
Concentrix —Rotherham
- £26,520 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Annual leave
Mortgage Advisor Second Charge
Believe Money Group —Doncaster
- From £32,000 a year
- Full-time
- Sales
- Customer service
- Basic maths
- Free parking
- Health & wellbeing programme
Quick apply
7d

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Patient Support Advisor

New Patients -
Featherstone

Apply Now

Job details

Full-time
£27,768 a year
12 days ago

Benefits

Company pension
Employee discount
Referral programme

Qualifications

Customer service
Computer literacy
Communication skills

Full job description

HealthNet Homecare is a leading provider of homecare services, supporting patients to receive treatment and care in the comfort of their own homes. From medication deliveries to specialist clinical nursing support, including injection training and the administration of IV and infusion therapies, we are dedicated to making healthcare more accessible and convenient for those who need it most.

Supporting over 240,000 patients across a wide range of therapy areas, our experienced and compassionate teams work with individuals living with both rare and more common conditions. Our mission is to make patients' lives easier by removing the stress of managing treatment and providing reassurance that they are receiving safe, high-quality care every step of the way.

We are looking for Patient Support Advisors to join our busy Patient Support team in providing professional services to our clients, patients and healthcare providers.

If you are a passionate and caring individual, seeking a role with a mission statement you can truly get behind, where you can help to make a difference to patients’ everyday lives, then this is the opportunity for you!

We are looking for individuals with excellent customer service skills to enable us to deliver a high quality, patient experience! As a Patient Support Advisor, as the first line point of contact for all of our patients to create a Homecare solution in an open, transparent and collaborative manner.

Main Responsibilities:

To follow and promote relevant Company policy and procedure to ensure patient safety at all times.
Answering incoming calls, supporting with customer enquiries and complaints to ensure accurate information is taken, recorded and passed on to relevant parties.
Make outbound calls to patients to book in their medical deliveries
Administration of internal communication system, such as updating of contact lists, ensuring email address groups are correct/updated and distribution of documents as required/directed.
To maintain documentation filing systems within the department.
Ensure prescriptions are received in a timely manner complying with patient confidentially and data protection protocols.
To read and comply with all communications from head office and others to ensure necessary actions are undertaken for the pharmacy and customers.
To contribute to HealthNet's commitment to continuously improve by forwarding your suggestions to appropriate persons.
Proactively support the HealthNet Operation by helping in other departments which may be busier than your own at a particular time.

Hours:

The below hours are based on a 4 week, rolling rota.

8am - 5pm x 3 weeks

9am - 6pm x 1 week.

One Saturday in every 6 weeks is required for this position however a subsequent day off will be arranged on the week the Saturday shift falls.

What experience and skills are we looking for?

Desirable

Previous experience within a contact centre role is desirable.

Essential

Experience in resolving customer issues in a professional manner
Strong written and verbal communication skills
Experience in delivering strong Customer Service in a previous role.

Qualifications?

Qualifications in Customer Service or similar preferred but not essential.

Key Competencies

Efficient and polite communication skills
Ability to construct professional written communications.
Can work in a timely manner complying with patient confidentiality and data protection protocols
Good verbal and written communication skills
High level of accuracy and attention to detail
Computer Literacy

What we offer:

Competitive salary structure
25 days holiday + bank holiday
Pension Scheme
Ongoing training and development
Professional registration fees paid
Employee Assistant Programme including 24/7 hour access to remote GP appointments.
Refer a friend scheme
Uniform provided
Kit bags for all Homecare Nurses
Eyecare Vouches
Perks and benefits via Perkbox
Long service awards.

If the role sounds of interest, and you want to be a part of a company who truly places our patients at the heart of everything we do, please feel free to apply through our careers page and join us in making a difference.

Please note: Due to a high volume of applications, we usually receive, we are unable to contact each applicant individually regarding the status of their application. If you are selected for an interview, we will shortly be in touch.

Apply Now

Refine Your Search

support advisor jobs in askern, syk

Patient Support Advisor

Employment Advisor

Customer Service Advisor x 2 Posts (CDC)

HR Advisor

Customer Care Advisor

Customer Experience Advisor

Customer Support Advisor

Learner Support Advisor

Pathway Worker

HSE Advisor

Digital Administator

Financial Advisor Administrator

Customer Service Adviser

Housing Advisor

Customer Service Advisor

Second Charge Case Manager

SEND Advisor

Customer Service Advisor

BMW Customer Collections Advisor

Mortgage Advisor Second Charge

I want to receive the latest job alerts for support advisor in askern, syk

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