Customer care team leader Work, Jobs in Barking, Gtl (with Salaries)

Team Lead
Hisashi Coffee Company —Ilford
- £13.30 - £13.50 an hour
- Weekend availability
- Hospitality
- Sales
- Customer service
- Employee discount
Quick apply
Contact Centre Team Leader
Premium Credit Limited —London
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- Human resources
- Annual leave
- Employee assistance programme
Retail Team Leader
Brindisa Ltd —London
- £32,260 a year
- Full-time
- Sales
- In-person
- Employee assistance programme
- Employee discount
Quick apply
2d
Canvassing Team Manager – Milk & More- Residential
Milk & More —Hanworth
- £27,369 a year
- Full-time
- Remote
- Sales
- Salesforce
- Communication skills
- Annual leave
- Employee discount
Quick apply
Operational Sales Manager (Outbound Contact Centre Team - Retail)
Allwyn UK —Watford
- Hybrid work
- Sales
- Customer service
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply
Academy Operations Team Leader
Riverside Consultancy —Epsom
- £45,000 - £47,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Communication skills
Quick apply
4d
Team and Customer Experience Manager
House of CB —London
- £15.75 - £20.19 an hour
- Part-time
- Customer service
- Bachelor's degree
- In-person
- Employee discount
Quick apply
Team Lead - US Operations
Lendable —London
- Full-time
- Hybrid work
- Heavy lifting
- Analysis skills
- Supervising experience
- Work from home
- Referral programme
Customer Engagement Lead
RHP —Teddington
- £38,062 a year
- Full-time
- Project management
- IT
- Communication skills
- Annual leave
14d
IT Support Team Leader
Stonebridge Mortgage Solutions Limited —Basildon
- Full-time
- Windows
- Supervising experience
- Mentoring
- Employee assistance programme
- Employee discount
Quick apply
Service Lead, Settlement and Insights
Elexon —London
- Up to £69,550 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
11d
Customer Service Centre Lead
Raytheon —Harlow
- Weekend availability
- Management
- Microsoft Office
- Leadership
- Sick pay
13d
Member Services Team Leader
Royal College of General Practitioners —London
- £41,788.54 a year
- Full-time
- Hybrid work
- Patient care
4d
Customer Support Team Lead
Flatpay —London
- English
- Leadership
Quick apply
Key Accounts Sales Support & Supply Chain / CSL Team leader
ADM —London
- Team management
- Business
- Communication skills
E-Commerce Team Leader
F5 —London
- £70,000 - £80,000 a year
- Full-time
- Hybrid work
- Sales
- Salesforce
- Business development
Quick apply
Customer Service Team Leader
William Hill —Bishop's Stortford
- £27,941.96 a year
- Full-time
- Customer service
- Supervising experience
- Employee discount
Front Office Team Leader
AccorHotel —London
- £15.26 an hour
- Full-time
- Hotel
- Employee discount
- Referral programme
Quick apply
1d
Team Leader - Band D - Local Support Services - Counter Terrorism Policing HQ
Metropolitan Police —West Brompton
- £37,510 - £40,519 a year
- Full-time
- Hybrid work
- Customer service
- English
- Organisational skills
Customer Success Technical Advisor - Team Manager
Trend Micro —London
- Full-time
- Management
- English
- AI
11d

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customer care team leader jobs near barking, gtl

Team Lead

Hisashi Coffee Company
Ilford

Quick apply

Job details

Full-time
£13.30 - £13.50 an hour

Benefits

Company events
Employee discount

Qualifications

Hospitality
Sales
Customer service
Level 2 Food Hygiene Certificate
Supervising experience
Coffee experience
Food Hygiene Certificate
Food safety
Leadership
Communication skills

Full job description

If you’re passionate about specialty coffee, thrive in a fast-paced environment, and are ready to take the next step into leadership, we want you to join Hisashi Coffee Company as our Team Lead.

We’re an independent coffee shop looking for a confident, experienced individual who leads by example, inspires their team, and takes ownership of responsibilities. We are only considering full-time candidates who can work 40 hours a week, including early mornings, late evenings, weekends, and bank holidays.

This is a hands-on leadership role in an independent specialty coffee shop where you will support the day-to-day running of the store, lead shifts, and help drive team performance and customer experience. You’ll work closely with Supervisors to maintain exceptional standards across all areas of the business.

Please note: We will not consider applications with less than 2 years of specialty coffee experience and prior leadership responsibility.

In this role, you will:

Lead shifts confidently, ensuring smooth, efficient operations at all times.
Support Supervisors in overseeing daily store performance and targets.
Oversee junior and senior baristas and ensure the team is performing at a high standard and following all health and safety procedures.
Take responsibility for opening and closing procedures, including cash handling and end-of-day reporting.
Maintain exceptional standards in coffee quality, food preparation, and presentation.
Train, coach, and develop baristas and supervisors, ensuring consistent skill progression.
Act as the point of contact in the absence of the Supervisor.
Monitor stock levels, supervise ordering, and manage stock control systems.
Analyse sales patterns, meet KPIs, and contribute ideas to improve performance and customer experience.
Ensure all food safety, hygiene, and health & safety standards are strictly followed.
Handle customer feedback professionally, resolving issues efficiently and positively.
Drive upselling and ensure the team maximises sales opportunities.
Build the staff schedule, oversee break management, and floor positioning during busy periods.
Maintain high team morale, fostering a positive, supportive, and accountable work culture.
Ensure all operational checklists, audits, and compliance requirements are completed accurately.
Lead by example on the floor; delivering outstanding coffee and customer service consistently.

Must Have:

Minimum 2 years of specialty coffee experience
Previous supervisory or team leadership experience in a coffee shop or hospitality setting
Strong knowledge of espresso extraction, dial-in, and latte art
Excellent organisational and problem-solving skills
Confident handling responsibility in a fast-paced environment
Strong customer service and communication skills
Ability to work full-time (40 hours per week)

Desirable:

Experience in stock ordering and inventory management
Experience in scheduling and organising people
Understanding of KPIs, sales targets, and hygiene standards
Food hygiene certification (Level 2 or above)

Benefits include:

A free drink and sandwich of your choice every shift, on us!
50% discount on any additional food or drink while on shift (up to a limit of £14)
25% off for family and friends
Opportunities for progression within a growing business

Job Type: Full-time

Pay: £13.30-£13.50 per hour

Benefits:

Company events
Employee discount

Work Location: In person

Quick apply

Refine Your Search

customer care team leader jobs in barking, gtl

Team Lead

Contact Centre Team Leader

Retail Team Leader

Canvassing Team Manager – Milk & More- Residential

Operational Sales Manager (Outbound Contact Centre Team - Retail)

Academy Operations Team Leader

Team and Customer Experience Manager

Team Lead - US Operations

Customer Engagement Lead

IT Support Team Leader

Service Lead, Settlement and Insights

Customer Service Centre Lead

Member Services Team Leader

Customer Support Team Lead

Key Accounts Sales Support & Supply Chain / CSL Team leader

E-Commerce Team Leader

Customer Service Team Leader

Front Office Team Leader

Team Leader - Band D - Local Support Services - Counter Terrorism Policing HQ

Customer Success Technical Advisor - Team Manager

I want to receive the latest job alerts for customer care team leader in barking, gtl

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