Handler Work, Jobs in Barrow Hill, Dby (with Salaries)

Complaint Handler
My Finance Club LTD —Sheffield
- £28,500 a year
- Full-time
- Microsoft Word
- Microsoft Office
- Organisational skills
Quick apply
3d
Out of Hours Call Handler
Barnsley Metropolitan Borough Council —Barnsley
- £31,537 - £34,434 a year
- Part-time
- Hybrid work
- English
- Work from home
- Employee discount
12h
Motor Claims Handler (Claim Conversion)
Lemonaid Motor Legal —Rotherham
- £25,000 - £27,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
3h
Warranty and Contracts Claim Handler
RH COMMERCIAL VEHICLES —Nottingham
- £28,000 - £35,000 a year
- Full-time
- Microsoft Word
- Computer literacy
- QuickBooks
- Free parking
- Health & wellbeing programme
Quick apply
11d
Account Handler
Jensten Group —Nottingham
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Employee discount
Quick apply
Part Time Adventure Golf Supervisor
Paradise Island Adventure Golf —Derby
- £12.91 an hour
- Part-time
- Management
- Customer service
- Supervising experience
- Store discount
- Employee discount
Quick apply
10d
Handler- Night Shift.
FedEx EU —Nottingham
- £25,915.50 a year
- Full-time
- Employee assistance programme
3d
Transferee Police Emergency Call Handler - Police Staff
Nottinghamshire Police —Arnold
- £28,071 - £29,859 a year
- Weekend availability
- Data entry
- Typing
- Communication skills
- Paid training
- Annual leave
Yard Operative
PVC Collection Services Ltd —Rotherham
- From £12.71 an hour
- Full-time
- Forklift
- Maths
- In-person
- Free parking
Quick apply
Security Dog Handler
NVC Security —Derby
- £14 - £17 an hour
- Weekend availability
- Customer service
- English
- Communication skills
Quick apply
Leak Detection Engineer
SOS leak detection —Nottingham
- £35,000 a year
- Full-time
- Customer service
- IT
- Communication skills
Quick apply
2d
Transferee Police Constable Dog Handler
Nottinghamshire Police —Arnold
- £32,256 - £52,014 a year
- Weekend availability
- Computer literacy
- First Aid Certification
- Computer skills
Customer Service Adviser
DFS —Doncaster
- Weekend availability
- Organisational skills
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
9d
Subsidence- Customer Experience Advisor
Crawford & Company Adjusters (UK) Ltd —Nottingham
- Analysis skills
- Continuous improvement
- Organisational skills
Quick apply
10d
HGV Driver/Yard Operative
H W Martin Fencing and Forestry Ltd —Blackwell
- English
- Communication skills
- Employee assistance programme
Subsidence- Mitigation & Recovery Handler
Crawford & Company Adjusters (UK) Ltd —Nottingham
- Organisational skills
- Communication skills
- Negotiation
Quick apply
9d
General Purposes Security Dog Handler
MEC Security Limited —Nottingham
- £13.50 - £14.50 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- In-person
Quick apply
10d
Account Executive
PIB Group Services Ltd. —Derby
- Hybrid work
- Business development
- Organisational skills
Quick apply
FLT Operator/Product Reworker 4 on 4 off
POS Repack Services Ltd —Barnsley
- £13.70 an hour
- Temporary
- Forklift
- Warehouse experience
- In-person
- Free parking
Quick apply
Senior React Native Engineer
Hulcan —Sheffield
- Full-time
- Hybrid work
- Mentoring
- APIs
Quick apply

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Complaint Handler

My Finance Club LTD
Sheffield

Quick apply

Job details

Permanent | Full-time
£28,500 a year
3 days ago

Benefits

Company pension
Private medical insurance

Qualifications

Microsoft Word
Financial Conduct Authority guidelines
Microsoft Office Suite
Complaint handling
Microsoft Office
Organisational skills
Root cause analysis
Communication skills

Full job description

Job Description: Complaint Handler

Location: Sheffield Office (on site)

Salary: £28,500 per year

Reports to: Complaints Manager

Hours: 37.5 hours per week, Monday–Friday

About Us

My Finance Club launched in 2017 as a new entrant to the online consumer credit market. Authorised and regulated by the Financial Conduct Authority (FCA), we have ambitious growth plans in the UK and internationally for small, short-term loan products.

We offer a dynamic and innovative working environment with excellent opportunities for career progression. We value loyalty, hard work and commitment, and are looking for people who want to be part of something exciting as we grow.

Summary of Position

We are looking for an experienced Complaint Handler to join our team and manage regulated complaints across the full customer journey.

You will be responsible for managing complaints in line with FCA DISP rules and Consumer Duty requirements, ensuring investigations are thorough, accurate and completed within required timescales.

The ideal candidate will have strong attention to detail, a proactive approach and the ability to work confidently in a fast-paced environment while delivering fair and efficient outcomes for customers.

Duties & Responsibilities

Manage verbal and written complaints efficiently and professionally.
Handle the full complaint lifecycle, from initial information gathering through to final response.
Maintain accurate records of complaints, investigations, root causes and outcomes.
Work with internal teams to gather information and resolve complaints effectively.
Ensure complaints are handled in line with regulatory requirements, best practice and agreed timescales.
Identify complaint trends and provide insight to improve processes and customer experience.
Attend team meetings and contribute proactive ideas and suggestions.
Support the Complaints Manager and wider team as required.
Take ownership of personal development objectives and complete ad-hoc tasks as requested by management.

Skills & Experience Required

Excellent communication and interpersonal skills, with a confident and professional telephone manner.
Strong team-working skills and the ability to work towards individual and team targets.
Highly organised, efficient and able to work under pressure and to strict deadlines.
Experience handling complaints within a Financial Services environment.
Good understanding of relevant regulations, including FCA DISP and Consumer Duty requirements.
A proactive mindset with excellent attention to detail.
Competent user of Microsoft Office products, including Outlook, Word and Excel.
Note: This job description provides a general outline of the duties and responsibilities associated with the Complaint Handler role and may vary depending on the specific requirements of the organisation.

Regulatory Responsibilities

The successful candidate will be expected to carry out their responsibilities in accordance with all applicable regulatory requirements, company policies and procedures, including FCA rules and Consumer Duty obligations.

Job Types: Full-time, Permanent

Pay: £28,500.00 per year

Benefits:

Company pension
Private medical insurance

Application question(s):

Do have a disability that will require any reasonable adjustments for the interview/recruitment process or job role (working in-person from the office) ?

Experience:

Financial Services Complaint Handling: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

handler jobs in barrow hill, dby

Complaint Handler

Out of Hours Call Handler

Motor Claims Handler (Claim Conversion)

Warranty and Contracts Claim Handler

Account Handler

Part Time Adventure Golf Supervisor

Handler- Night Shift.

Transferee Police Emergency Call Handler - Police Staff

Yard Operative

Security Dog Handler

Leak Detection Engineer

Transferee Police Constable Dog Handler

Customer Service Adviser

Subsidence- Customer Experience Advisor

HGV Driver/Yard Operative

Subsidence- Mitigation & Recovery Handler

General Purposes Security Dog Handler

Account Executive

FLT Operator/Product Reworker 4 on 4 off

Senior React Native Engineer

I want to receive the latest job alerts for handler in barrow hill, dby

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