Client manager Work, Jobs in Basingstoke, Eng (with Salaries)

Property Manager
SARR Hotels Limited t/a Crowne Plaza Basingstoke —Basingstoke
- £40,000 - £42,000 a year
- Full-time
- Hotel
- Continuous improvement
- Team management
Quick apply
8d
Customer Service Advisor
Kier Group —Basingstoke
- Full-time
- Microsoft Outlook
- Data entry
- Contracts
Administrative Coordinator
BRC Jobs —Basingstoke
- £13.00 - £14.57 an hour
- Full-time
- Administrative experience
- Organisational skills
- Communication skills
- Annual leave
Quick apply
Facilities & Office Supervisor
Vision RT Ltd. —Basingstoke
- Full-time
- First Aid Certification
- Continuous improvement
- Organisational skills
Quick apply
Building Manager
Centrick —Basingstoke
- £40,000 - £45,000 a year
- Full-time
- Communication skills
- Sick pay
Quick apply
Business Development Manager
Smart Group —Bracknell
- £30,000 - £65,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
- Work from home
Quick apply
13d
Customer Service / Project Manager
GK Signs & Screenprint Ltd —Alton
- £35,000 - £45,000 a year
- Full-time
- CRM software
- Analysis skills
- Maths
- Free parking
Quick apply
Account Manager
TechPoint —Basingstoke
- £35,000 - £45,000 a year
- CRM software
- Business development
- Travel
- Free parking
- Employee discount
Quick apply
13d
Resident Liaison Officer
Lawtech Group —Basingstoke
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
6d
Contracts Manager
Rocon Contractors Ltd —Tadley
- £55,000 - £65,000 a year
- Full-time
- Civil engineering
- Business development
- Project management
Quick apply
Production Operative
Prism elogistics —Basingstoke
- £27,000 a year
- Full-time
- Assembly
- Quality control
- Cleaning
Quick apply
Account Manager SCaaS
TechPoint —Basingstoke
- £40,000 - £45,000 a year
- CRM software
- Business development
- Travel
- Life insurance
- Sick pay
Quick apply
1d
Project Manager
BMS Services Ltd —Basingstoke
- £45,000 - £60,000 a year
- Full-time
- Management
- Project management
- Travel
Quick apply
12d
Letting Agent
The Letting Experts —Basingstoke
- £70,000 - £100,000 a year
- Remote
Quick apply
Area Support Manager - FTC
IVC —Basingstoke
- Full-time
- Continuous improvement
- Travel
- Human resources
- Employee discount
2d
Charter Manager (Private Jet and Helicopter Charter)
Starflight Aviation LTD —Farnborough
- £50,000 - £60,000 a year
- Weekend availability
- CRM software
- Customer service
- Business development
- Free parking
Quick apply
12d
Self-Invested Administration Officer
FNZ —Basingstoke
- Full-time
14d
HR Manager
RSE —Basingstoke
- Human resources
- Computer skills
- Analytics
- Employee discount
Business Development Manager
BMS Services Ltd —Basingstoke
- £45,000 - £65,000 a year
- Full-time
- Sales
- Business development
- Travel
Quick apply
12d
Venue Manager @ Millbridge Court
Dearborn Studio —Frensham
- £48,000 a year
- Weekend availability
- Hotel
- Budgeting
- In-person
- Annual leave
- Bereavement leave
Quick apply
8d

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client manager jobs near basingstoke, eng

Property Manager

SARR Hotels Limited t/a Crowne Plaza Basingstoke
Basingstoke

Quick apply

Job details

Full-time
£40,000 - £42,000 a year
8 days ago

Qualifications

Reactive maintenance implementation
Client engagement
Stakeholder liaison
Facilities management
Food safety and hygiene regulations
Electrical Installation Condition Reporting (EICR)
Continuous improvement
Continuous improvement cycles oversight
Team management
Property maintenance inspection
Relationship management
Project schedule tracking
Management reporting
Household contractor coordination
Root cause analysis
Safety compliance inspections
Leadership
Property management
Planned maintenance
Corporate regulatory compliance oversight

Full job description

PURPOSE OF THE ROLE

The Property Facilities Manager is responsible for the overall management and operational oversight of property facilities, ensuring full compliance with Health & Safety (H&S) regulations, managing the Home Office client relationship, and driving operational efficiencies. The role holder will lead a team of four, oversee compliance documentation and inspections, manage snagging reports, plan and execute property down periods, and ensure all remedial works and maintenance activities are completed to the highest standards. This role is critical to maintaining property readiness, meeting client expectations, and safeguarding the wellbeing of all residents and staff.

KEY RESPONSIBILITIES

1. Health & Safety Compliance Management

Own and manage the full H&S compliance calendar, ensuring all certifications are valid and renewed ahead of expiry deadlines (minimum two weeks before expiry as per client requirements).
Oversee and track all statutory compliance documents including: Fire Risk Assessment (FRA), Fire Alarm/Panel Certification, Emergency Lighting, Legionella Testing, EICR/Fixed Wiring, Gas Certification, Boiler Servicing, PAT Testing, Asbestos Management, and Food Hygiene ratings.
Ensure FRA reports include maximum sleeper numbers, maximum hotel staff, maximum total occupants, and that all FRA actions are completed within the timeline advised by the assessor with photographic evidence.
Coordinate quarterly fire evacuation tests and maintain fire evacuation plans with documented review dates.
Ensure all compliance work is conducted by competent, certified, and independent companies/assessors.
Manage follow-up reports to confirm remedial actions are completed, with photographic evidence where required.
Monitor and maintain the Modern Day Slavery questionnaire, Food Safety Management System (FSMS/HACCP), and Environmental Health Officer reports.
2. Stakeholder Reporting & Communication
Prepare and deliver regular compliance status reports to senior stakeholders, directors, and the client.
Provide clear escalation reports when compliance deadlines are at risk, including potential financial implications (e.g., temporary decant scenarios).
Attend and contribute to client review meetings, inspections, and audits.
Maintain transparent communication with all internal and external stakeholders on property conditions, planned works, and compliance status.
Produce monthly management reports covering maintenance activity, compliance tracker, outstanding remedial works, and team performance.

3. Client Management

Serve as the primary point of contact for the client on all property facilities matters.
Ensure the property meets all contractual obligations and standards set.
Manage and respond to client inspections, audits, and ad-hoc requests in a timely and professional manner.
Proactively address any client concerns and implement corrective actions swiftly.

4. Snagging Reports, Property Down Periods & Remedial Works

review snagging reports, identifying defects and prioritising remedial actions.
Plan and manage property down periods, coordinating all refurbishment, deep cleaning, and remedial works.
Develop detailed work schedules for down periods ensuring minimum disruption and maximum efficiency.
Oversee contractors and suppliers during remedial works, ensuring quality, budget adherence, and timely completion.
Maintain a live tracker for all outstanding snags and remedial items with assigned owners and target dates.

5. Issue Resolution & Operational Efficiency

Identify and remove operational inefficiencies across maintenance, housekeeping, and compliance workflows.
Establish and maintain a robust issue logging and resolution process with clear SLAs.
Conduct root cause analysis on recurring issues and implement permanent fixes.
Manage reactive maintenance requests, ensuring timely resolution and accurate record-keeping.
Drive continuous improvement across all facilities operations.

6. Team Leadership & Management

Lead, manage, and develop a team of four direct reports.
Conduct regular 1:1s, performance reviews, and team meetings.
Allocate workload and set priorities for the team to ensure all planned and reactive work is delivered.
Ensure team members are trained and competent in H&S procedures and compliance requirements.

Pay: £40,000.00-£42,000.00 per year

Work Location: In person

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Refine Your Search

client manager jobs in basingstoke, eng

Property Manager

Customer Service Advisor

Administrative Coordinator

Facilities & Office Supervisor

Building Manager

Business Development Manager

Customer Service / Project Manager

Account Manager

Resident Liaison Officer

Contracts Manager

Production Operative

Account Manager SCaaS

Project Manager

Letting Agent

Area Support Manager - FTC

Charter Manager (Private Jet and Helicopter Charter)

Self-Invested Administration Officer

HR Manager

Business Development Manager

Venue Manager @ Millbridge Court

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