Housing specialist Work, Jobs in Bath, Som (with Salaries)

Team Leader – Specialist and Supported Housing
Curo —Bath
- £35,796 a year
- Continuous improvement
- Conflict management
- Computer skills
- Annual leave
- Employee assistance programme
Quick apply
2d
Member Services Pension Officers x 2
Bath and North East Somerset Council —Keynsham
- £17.85 - £19.32 an hour
- Data analysis skills
- Computer skills
- Communication skills
12d
Accommodation Officer
BRC Jobs —Bristol
- £28,000 a year
- Full-time
- Travel
- Communication skills
- Time management
- Annual leave
- Referral programme
Quick apply
8d
Specialist Domestic Abuse Housing Advisor
Bath and North East Somerset Council —Keynsham
- £17.85 - £19.32 an hour
- Call to connect
11d
Female Independent Domestic and Sexual Violence Advisor (IDSVA)
BRC Jobs —Bristol
- £14.67 an hour
- Weekend availability
- Communication skills
- Annual leave
Quick apply
11d
Deputy Manager Clinical
The Maples Community —Bristol
- £43,000 a year
- Full-time
- Management
- Continuous improvement
- Team management
- Free parking
- Health & wellbeing programme
Quick apply
General Operative (Damp & Mould Team)
Curo —Bath
- £27,223 a year
- Monday to Friday
- Annual leave
- Employee assistance programme
Quick apply
Repairs Team Leader - Roofing
Curo —Bath
- £41,213 a year
- Hybrid work
- Customer service
- Conflict management
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
3d
Band 7 Outreach Team Manager – Bristol
Avon and Wiltshire Mental Health Partnership NHS Trust —Bristol
- £49,387 - £56,515 a year
- Full-time
- Management
- Discharge planning
- Leadership
11d
Mental Health Crisis Worker (Crisis Safe Space)
Second Step —Frome
- £26,056 a year
- Full-time
- Flexitime
Senior Geospatial Solutions and Engagement Manager
Homes England —Bristol
- £59,631 - £69,548 a year
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
- Employee assistance programme
8d
Asset Investment and Delivery Manager
Curo —Bath
- £62,315 a year
- Hybrid work
- Writing skills
- Continuous improvement
- Travel
Quick apply
Property Litigation Paralegal
Bevan Brittan —Bristol
- Hybrid work
- Time management
- Employee assistance programme
10d
Recovery Worker
Turning Point —Trowbridge
- £25,870 - £30,265 a year
- Full-time
- Rehabilitation centre
- Communication skills
- Annual leave
4d
Information Security Assistant
Bevan Brittan —Bristol
- Hybrid work
- Communication skills
- Employee assistance programme
Key Accounts Manager
Glotech Repairs —Chippenham
- £28,000 - £35,000 a year
- Full-time
- Continuous improvement
- Team management
- Free parking
- Health & wellbeing programme
Quick apply
1d
Senior Bids Executive
Bevan Brittan —Bristol
- Hybrid work
- CRM software
- Microsoft Office
- Project management
- Employee assistance programme
Team Leader - Home Condition
LiveWest —Weston-super-Mare
- £42,000 - £46,600 a year
- Customer service
- Databases
- Team management
- Annual leave
- Employee discount
2d
Sales Manager - South West
Topps Tiles —Bristol
- CRM software
- Travel
- Communication skills
- Free parking
- Employee discount
LVIA Specialist
SLR Consulting —Bristol
- Full-time
- Hybrid work
- Annual leave
- Life insurance

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Team Leader – Specialist and Supported Housing

Curo -
Bath

Quick apply

Job details

Permanent
£35,796 a year
2 days ago

Benefits

Annual leave
Company pension
Employee assistance programme

Qualifications

Report generation
Stakeholder collaboration
GCSE
Microsoft Office Suite
Tenant engagement
Quality assurance
Continuous improvement
Continuous improvement cycles oversight
Partnership building
Staff training
Conflict management
Computer skills
Management reporting
Safeguarding procedures
Training & development
Team motivation leadership
Internal quality assurance

Full job description

Team Leader – Specialist and Supported Housing

£35,796 | Dartmouth Avenue and Wellbeing House | Full time - on site

PERM | 37 hours per week

Purpose of the Job

Provide inspirational and effective operational leadership to a team delivering supported and specialist housing services, ensuring residents receive high-quality, person-centred support that helps them live safely and independently. You will drive service quality, performance and partnership working, creating a positive team culture while ensuring services meet contractual, regulatory and organisational standards.

What will I do?

Leadership and Service Delivery

Lead, support and inspire a team delivering supported and specialist housing services, ensuring person-centred, high-quality outcomes for residents while promoting a positive and inclusive team culture.
Coordinate staffing resources to ensure effective service delivery, performance and continuity.
Ensure contract compliance and the delivery of high-quality outcomes for customers.
Promote customer involvement in service delivery and ensure regular feedback is gathered from customers, commissioners and partners to inform continuous service improvement.
Respond effectively to incidents, emergencies and crisis situations, providing timely and appropriate support, managing conflict and mediating between customers where required to achieve positive and safe outcomes.
Oversee the completion and quality of needs and risk assessments and support plans, ensuring they meet required standards, frequencies and agreed customer outcomes.
Embed quality assurance frameworks within the team through training, supervision, team meetings and regular monitoring of compliance.
Monitor service performance against Key Performance Indicators (KPIs), using IT systems to track outcomes; identify and address underperformance; and provide monthly monitoring and quarterly written performance reports.
Support the Service Manager by keeping up to date with relevant legislation and contributing to service development, improvement plans and opportunities for growth.
Develop and maintain effective networks across Curo and with voluntary and statutory agencies to promote collaborative working, achieve the best possible outcomes for customers and staff, and represent Curo in a positive, professional and effective manner.
Deliver and coordinate staff training and development in line with the annual training programme to ensure colleagues have the skills and competencies required.
Support colleagues in managing breaches of tenancy or licence agreements, working proactively with relevant internal teams and issuing warnings and notices where appropriate.
Undertake case management of a small number of high-risk customers, where required and subject to service needs, providing appropriate oversight, support and intervention to ensure effective management and positive outcomes.
Ensure safeguarding responsibilities are understood and implemented, with all cases managed in line with policy and legislation.
Work collaboratively across the organisation to ensure health and safety compliance, timely repairs and the provision of safe, welcoming schemes.
Provide induction and refresher training to security staff working within schemes.
Take responsibility for the health and safety of self, team members and others, ensuring compliance with legislative requirements and organisational policies.

Teamwork and Collaboration

Develop and maintain effective networks across Curo and with voluntary and statutory agencies to achieve positive outcomes for customers and colleagues.
Work collaboratively across the organisation to maintain safe, welcoming schemes, support timely repairs and represent Curo professionally.

What do I need to be successful?

Essential – Experience and Qualifications

Be educated to GCSE level or equivalent and/or with a relevant qualification/or experience.
Bring experience of managing a team in a customer service environment.
Demonstrate the ability to manage a range of services with competing priorities
Demonstrate an understanding of quality assurance frameworks and an ability to ensure compliance
Have a detailed understanding of performance improvement systems and tools and a track record of delivering improvements and results against targets
Evidence experience of working either in supported housing, social care or a community environment.
Be able to effectively network with other voluntary and statutory agencies and represent Curo in a positive and effective manner
Evidence my ability to motivate and engage people, form effective relationships and help them meet agreed aims and objectives.
Demonstrate my ability to maintain information systems and keep accurate records.
Evidence my ability to communicate effectively at all levels, both verbally and in writing.
Illustrate the ability to write clear and well-constructed reports
Demonstrate excellent IT skills with up to date knowledge of Microsoft Office.
Evidence my ability to work under pressure and meet deadlines.

Additional Duties

This job description is not intended to be an exhaustive list of duties. You may be required to undertake other reasonable tasks and responsibilities commensurate with the seniority and scope of the role.

Duties may evolve in line with changes to local procedures or organisational requirements

What you'll get in return

26 days annual leave per year (plus bank holidays), increasing to 29 days

Your birthday off as an extra holiday
Up to 10% matched pension contribution
Flexible benefits which might include a Health Cash Plan
Access to an Employee Assistance Programme for your wellbeing

About Curo

We're a leading South West housing association with social purpose at our heart. We provide affordable homes and create positive futures in our communities. We're proud to be among the UK's top 100 companies to work for, and the 5th best housing association nationwide.

We actively welcome applications from candidates who identify as disabled, LGBTQ+, from ethnic minority backgrounds, and from our Curo customers. We're committed to making our recruitment process accessible to everyone - if you need any adjustments to help you apply or interview, please contact our recruitment team at [email protected]

Quick apply

Refine Your Search

housing specialist jobs in bath, som

Team Leader – Specialist and Supported Housing

Member Services Pension Officers x 2

Accommodation Officer

Specialist Domestic Abuse Housing Advisor

Female Independent Domestic and Sexual Violence Advisor (IDSVA)

Deputy Manager Clinical

General Operative (Damp & Mould Team)

Repairs Team Leader - Roofing

Band 7 Outreach Team Manager – Bristol

Mental Health Crisis Worker (Crisis Safe Space)

Senior Geospatial Solutions and Engagement Manager

Asset Investment and Delivery Manager

Property Litigation Paralegal

Recovery Worker

Information Security Assistant

Key Accounts Manager

Senior Bids Executive

Team Leader - Home Condition

Sales Manager - South West

LVIA Specialist

I want to receive the latest job alerts for housing specialist in bath, som

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Purpose of the Job

What will I do?

Leadership and Service Delivery

Teamwork and Collaboration

What do I need to be successful?

Essential – Experience and Qualifications

Additional Duties

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