Customer support & client services occupations Work, Jobs in Bathford, Som (with Salaries)

Customer Service Adviser
Wessex Water —Bath
- Weekend availability
- Computer literacy
- Computer skills
- Communication skills
Commercial Account Handler
Howden Group Holdings —Bath
- Full-time
- Hybrid work
- Employee discount
Complaints Handler
Wessex Water —Bath
- Continuous improvement
- Communication skills
3d
Customer Case Handler
Wessex Water —Trowbridge
- Communication skills
- Time management
Customer Service Officer
GreenSquareAccord —Chippenham
- £25,000 a year
- Computer literacy
- Data entry
Quick apply
10d
Customer Service Advisor - Monday to Friday
Curo —Bath
- £26,265 - £29,829 a year
- Full-time
- Hybrid work
- Computer literacy
- Computer skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Temporary Customer Service Advisor
Truespeed Communications Ltd —Bath
- £12.74 - £13.46 an hour
- Temporary
- Hybrid work
- Computer literacy
- Computer skills
- Communication skills
- Free parking
10d
Customer Service Advisor
Mustoe's Vehicle Repair —Bath
- £25,420 - £31,000 a year
- Full-time
- Salesforce
- Data analysis skills
- Analysis skills
Quick apply
22h
Onboarding Coordinator
Tracey Moloney Family Law —Chippenham
- £26,000 - £30,000 a year
- Full-time
- In-person
- Free parking
Quick apply
11d
Customer Experience Manager
Lovehoney Group —Bath
- Full-time
- Hybrid work
- Data analysis skills
- AI
- Communication skills
- Work from home
- Employee discount
Quick apply
Customer Service Operator
Pilgrim's Europe —Westbury
- Full-time
- Microsoft Word
- Data entry
- Communication skills
- Free parking
- Employee discount
Quick apply
National Account Coordinator
Yate Supplies —Bristol
- £25,250.16 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Presentation skills
- Health & wellbeing programme
- Employee discount
Quick apply
Customer Service Officer
BRC Jobs —Bristol
- £30,015 a year
- Full-time
- CRM software
- Communication skills
Quick apply
Complaints Support Advisor
Curo —Bath
- £29,830 a year
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Success Specialist
Furniturebox UK —Warminster
- £27,000 a year
- Weekend availability
- Hybrid work
- CRM software
- Customer service
- Computer literacy
- Work from home
- Employee assistance programme
Quick apply
Customer Relationship Manager
Ecotricity —Stroud
- £29,410 - £30,210 a year
- Full-time
- Hybrid work
- CRM software
- Continuous improvement
- Organisational skills
- Work from home
- Employee discount
Quick apply
9d
Senior Customer Success Manager
SBS —Bristol
- Hybrid work
- Communication skills
- Annual leave
10d
Manager of Dedicated Implementations - EMEA
Ashby —Bristol
- £110,000 - £165,000 a year
- Full-time
- Remote
- Team management
- Travel
- Leadership
- Annual leave
Contact Centre Advisor
Circadian Trust —Bristol
- £12.71 an hour
- Part-time
- POS
- Computer skills
Customer Experience Manager
Zellis —Bristol
- Hybrid work
- Analysis skills
- Continuous improvement
- AI
- Annual leave

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Customer Service Adviser

Wessex Water -
Bath

Apply Now

Job details

Benefits

Company pension
Paid volunteer time

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Internal department liaison
Computer skills
Customer support
Customer interaction
Communication skills

Full job description

We have an exciting opening for a Customer Service Adviser to join our Operations team working out of our head office in Bath.
Do you have a passion for resolving customer enquiries, either on the phone or face to face in a personable manner? Are you used to working at pace in an energetic and dynamic environment? Do you want to join a team that has recently been awarded the ServiceMark with Distinction accreditation from the Institute of Customer Service (ICS) as well as 1st for Customer Service when customers do contact us for the entire industry this year? If so, we have the perfect opportunity for you!
What you'll do
We are one of the top performing water and sewerage companies in the UK. Based in our Operations Centre in Bath, our contact centre team provide a professional and helpful service.
You will take a variety of in-bound calls, be the first point of contact for our customers and work closely with your colleagues to ensure we maintain our high standards.
We put our customers first and aim to resolve their queries first time, every time, so it's a role that involves quick thinking, finding solutions and often involves working with other departments and external parties to find the right answers to help our customers.
Calls include people reporting leaks and low water levels impacting fishing in one of our beautiful reservoirs, as well as questions about how to unblock a drain.
Don't be concerned if you are not familiar with the water industry lingo. We provide our new starters with a thorough induction plan to help educate them about Wessex Water and our customers, so you can provide the flawless customer service that we're renowned for.
What you'll need
We are looking for someone who is passionate about helping people, is naturally customer focused, has confident communication skills and is highly organised. In this job, you'll be using multiple screens and accessing a number of applications, so the ability to work efficiently while being computer literate is a must.
It's a really busy team so the ability to work at a fast pace in an office-based environment is essential too.
We operate shifts here, so you'll be comfortable working hours that can include the following shifts/days:
Monday - Friday: 07:30 - 16:00, 08:00 - 16:30, 08:30 - 17:00, 09:30 - 18:00; 11:30 - 20:00; 13:30 - 22:00.
Saturday - Sunday: 08:00 - 16:30, 09:30 - 13:30, 11:30 - 20:00
Bank Holidays: 08:00 - 16:30, 09:30 - 18:00
In addition to this, we operate a standby rota across the wider team, which will mean the occasional standby availability that works out on an average of 1 standby per month, such as:
Monday - Friday: 18:00 - 08:00
Weekends and Bank Holidays: 08:00 - 08:00
What you'll receive
A combined pension contribution of up to 20%.
Career progression and professional development opportunities.
25 days' holiday rising to 28 with length of service.
The opportunity to sell up to five days of holiday every year.
The opportunity to buy up to ten days of holiday each year (subject to conditions).
A healthcare package that allows you to claim back healthcare costs.
Life assurance of up to eight times your salary.
The opportunity to lease a new electric car through salary sacrifice (subject to conditions).
Cashback and discounts from more than 3,000 retailers.
One paid volunteering day each year.
Enhanced family leave and pay arrangements.
Access to an interactive health and wellbeing platform.
Support from trained mental health first aiders.
A £1,000 referral fee if you recommend someone who is successfully recruited by us.
Who we are
YTL UK is part of the international YTL Group based in Kuala Lumpur. The UK companies include:
Wessex Water - one of the top-performing water and sewerage companies in England and Wales, serving 2.9 million people across the South West
YTL Developments - a major UK developer currently redeveloping a 350-acre former airfield into an award-winning, exciting mix of houses, apartments, schools, commercial space, restaurants and hotels, to make a truly sustainable new community
YTL Construction UK - a top 20 UK contractor providing fully integrated services to infrastructure, residential, commercial, industry, energy and environmental sectors
YTL Live - the development and operation of an entertainment complex that includes a 20,000 capacity arena, conferencing and exhibition space
plus a number of other retail, environmental and specialist businesses.
Our people tell us that YTL UK is a great place to work, which is why so many of them stay with us! You will have a unique opportunity to develop and progress your career within such a diverse group.
We are passionate about diversity and inclusion - with that in mind, all applicants are welcome. We are delighted to have signed the Armed Forces Covenant and are a Disability Confident Employer.
If you require reasonable adjustments to be made during the recruitment process, please inform a member of our Recruitment team.

Apply Now

Refine Your Search

customer support & client services occupations jobs in bathford, som

Customer Service Adviser

Commercial Account Handler

Complaints Handler

Customer Case Handler

Customer Service Officer

Customer Service Advisor - Monday to Friday

Temporary Customer Service Advisor

Customer Service Advisor

Onboarding Coordinator

Customer Experience Manager

Customer Service Operator

National Account Coordinator

Customer Service Officer

Complaints Support Advisor

Customer Success Specialist

Customer Relationship Manager

Senior Customer Success Manager

Manager of Dedicated Implementations - EMEA

Contact Centre Advisor

Customer Experience Manager

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