Customer experience advisor Work, Jobs in Belper, Dby (with Salaries)

Customer Services
Kinaxia Transport & Warehousing —Belper
- Full-time
- CRM software
- Data entry
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Derby
- £3,800 a month
- Full-time
- Sales
Quick apply
Seasonal Sales Advisor
Hotel Chocolat —Derby
- £13.05 an hour
- Seasonal
- Customer service
- Hotel
- Café
- Employee discount
6d
Customer Service Advisor
Derby City Council —Derby
- £25,583 - £25,989 a year
- Full-time
- Computer skills
Recruitment & Compliance Advisor
Portland College —Mansfield
- £37,048.77 a year
- Full-time
- Hybrid work
- Management
- Supervising experience
- Human resources
- Free parking
- Employee assistance programme
4d
HR Administrator
Derby County Football Club —Derby
- Overtime
- Microsoft Powerpoint
- Customer service
- Administrative experience
- Annual leave
- Employee discount
Quick apply
13d
Retail Travel Advisor
TUI Group —Derby
- From £13.09 an hour
- Part-time
- Employee discount
Call Centre Agent
EMCS —Nottingham
- £27,758.64 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- In-person
- Free parking
- Paid training
Quick apply
7d
Customer Service Advisor
Experian —Nottingham
- Full-time
- Hybrid work
- Annual leave
Quick apply
Parts Advisor
cinch —Derby
- £31,000 a year
- Monday to Friday
- Computer literacy
- Employee assistance programme
Quick apply
Patient Services Advisor - Call Handler
Aspiro Healthcare —Derby
- £12.71 an hour
- Part-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Sick pay
Quick apply
11d
Account Manager (PBSA/BTR)
UniHomes —Sheffield
- £40,000 - £55,000 a year
- Full-time
- CRM software
- Salesforce
- Business development
- Employee discount
- Referral programme
Quick apply
Chocolate Advisor
Lindt & Sprungli (U.K.) Limited —Alfreton
- Bar
- Customer service
Quick apply
4d
Trainee Mortgage Advisor
APR Money Ltd —Derby
- From £24,000 a year
- Full-time
- Hybrid work
- Basic maths
- Financial services
- Communication skills
- Life insurance
- Sick pay
Quick apply
Customer Service Advisor
Experian Information Solutions —Nottingham
- Full-time
- Hybrid work
- Annual leave
14d
Sales Advisor
Old Boot Sofas —Matlock
- £25,350 - £27,500 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Store discount
- Employee discount
Quick apply
5d
I&C Metering Advisor
Yü Group —Nottingham
- £26,228 a year
- Full-time
- Continuous improvement
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Client Relationship Advisor
Neway Training Solutions Ltd —Derby
- From £34,000 a year
- Full-time
- Hybrid work
- Social media management
- Customer service
- Business development
- Health & wellbeing programme
- Work from home
Quick apply
Inbound Customer Service Advisor (Emergency Support Line)
ant marketing —Sheffield
- £13 an hour
- Computer literacy
- Data entry
- Communication skills
- Paid training
Quick apply
Client Care Advisor (16hrs)
IVC —Derby
- Up to £10,574.72 a year
- 8 hour shift
- Communication skills
- Annual leave
- Employee discount
11d

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customer experience advisor jobs near belper, dby

Customer Services

Kinaxia Transport & Warehousing
Belper

Quick apply

Job details

Permanent | Full-time

Benefits

Free parking
Company pension
Employee assistance programme
Employee discount
On-site parking

Qualifications

CRM software
Complaint handling
Data entry
Organisational skills
Customer interaction
Account management

Full job description

Customer Services

Kinaxia Derby Belper
Monday to Friday | 09:00 17:00

Join Our Team!

Kinaxia Derby is looking for a Customer Service Advisor to join our busy and friendly team in Belper. This is an excellent opportunity for someone who is passionate about delivering outstanding customer service and enjoys building strong relationships with customers and colleagues alike.

As a Customer Service Advisor, you'll play a key role in ensuring our customers receive a professional, responsive, and first-class service, helping us maintain the high standards that Kinaxia is known for.

What We Offer

Life Assurance
Company Pension Scheme
Full Uniform & PPE Provided
Free Onsite Parking
Employee Assistance Programme (EAP)
Long Service Loyalty Awards (5, 10, 15, 20, 30 & 40 years)
Exclusive Employee Discounts on Shopping, Travel, Motoring & Days Out
Supportive Team Environment
Opportunities for Development & Career Progression

Key Responsibilities

As our Customer Service Advisor, you will:

Manage customer enquiries, complaints, and escalated issues through our CRM system, ensuring timely and effective resolution.
Maintain accurate records of customer interactions and track complaint outcomes.
Deliver outstanding customer service in line with agreed service standards, policies, and service level agreements.
Communicate clearly and professionally, ensuring customers are kept informed at every stage.
Work collaboratively with colleagues across the business, promoting a "One Team" approach.
Coordinate delivery bookings and monitor timed deliveries, proactively communicating any potential service issues.
Provide customer quotations in line with agreed pricing schedules.
Accurately update and maintain customer and operational data within company systems.
Ensure compliance with all company policies relating to HR, GDPR, and Health & Safety.

About You

We're looking for someone who has:

Previous customer service experience, ideally within transport, logistics, or warehousing.
Working knowledge of CRM systems (Sage experience desirable).
Experience using software management systems such as Stirling and Contrado (advantageous).
Strong customer account management skills.
Excellent communication and problem-solving abilities.
The ability to build and maintain positive working relationships with both customers and colleagues.
Strong organisational skills and attention to detail.
Confidence using multiple software systems and managing customer information accurately.

Why Join Kinaxia Derby?

At Kinaxia, our people are at the heart of everything we do. We believe in recognising and rewarding commitment, supporting professional development, and creating a workplace where everyone feels valued. If you're passionate about customer service and want to be part of a growing, people-focused business, we'd love to hear from you.

Apply today and help us deliver a world-class customer experience.

Provide your feedback on BizChat

Quick apply

Refine Your Search

customer experience advisor jobs in belper, dby

Customer Services

JUNIOR SALES ADVISOR

Seasonal Sales Advisor

Customer Service Advisor

Recruitment & Compliance Advisor

HR Administrator

Retail Travel Advisor

Call Centre Agent

Customer Service Advisor

Parts Advisor

Patient Services Advisor - Call Handler

Account Manager (PBSA/BTR)

Chocolate Advisor

Trainee Mortgage Advisor

Customer Service Advisor

Sales Advisor

I&C Metering Advisor

Client Relationship Advisor

Inbound Customer Service Advisor (Emergency Support Line)

Client Care Advisor (16hrs)

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