Customer support coordinator Work, Jobs in Bilston, Wmd (with Salaries)

Client Services Coordinator
Fellowship of Inspection Nominees —Telford
- £27,000 - £30,000 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Work from home
Quick apply
5d
Field Service Coordinator
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Customer Care Coordinator
Public Library of Science —Birmingham
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Client Liaison & Customer Experience Coordinator
Prime Oak / Whitlock & Lowe —Wolverhampton
- £13.00 - £13.50 an hour
- Part-time
- Sales
- Customer service
- Microsoft Office
- Free parking
Quick apply
Helpdesk Coordinator - FTC 12 months
WORD360 Language Services —Birmingham
- £25,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Flexible schedule
Ordering and Administration Coordinator
Just Blinds —Cannock
- £28,000 a year
- Full-time
- Microsoft Excel
- ERP systems
- Microsoft Office
Quick apply
12h
Internal Sales Coordinator
Zeus Media Limited —Walsall
- £28,000 - £36,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
2d
Customer Support Coordinator
Daikin Industries Ltd. —Birmingham
- Full-time
- Customer service
- Communication skills
Quick apply
Customer Assistance Coordinator - Roadside
Allianz —Birmingham
- £15,436.34 - £27,013.60 a year
- Weekend availability
- Hybrid work
- Customer service
- Communication skills
- Employee assistance programme
Customer Assurance Coordinator
Arcus FM —Redditch
- Up to £29,256 a year
- Full-time
- Microsoft Excel
- Customer service
- Organisational skills
- Annual leave
Quick apply
Internal Sales & Project Coordinator
Swanline Group —Stone
- From £35,000 a year
- Full-time
- Sales
- Customer service
- Salesforce
- Free parking
Quick apply
7d
Customer Service Coordinator
Reconomy Connect —Telford
- Full-time
- Hybrid work
- Microsoft Word
- Hospitality
- Microsoft Excel
- Free parking
- Employee assistance programme
Customer Service Coordinator - Maternity Cover
Reconomy Connect —Telford
- Temporary
- Hybrid work
- Microsoft Office
- In-person
- Free parking
- Employee assistance programme
Returns Coordinator
Davies —Solihull
- Part-time
- Remote
- Microsoft Office
- Work from home
- Employee assistance programme
Quick apply
17h
Service Coordinator
HTL WINDOWS & DOORS LIMITED —Bridgnorth
- Full-time
- CRM software
- Microsoft Excel
- Customer service
- Health & wellbeing programme
- Annual leave
Quick apply
Senior Customer Complaints Coordinator
Civic Recruitment Limited —Walsall
- Communication skills
- Time management
Quick apply
Internal Sales Coordinator
Steelway —West Bromwich
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Bulk Customer Coordinator
Alliance Healthcare —Birmingham
- Full-time
- Microsoft Office
- Travel
- Organisational skills
- Free parking
- Employee assistance programme
6h
Patient Sales Coordinator
ORA Dental —Birmingham
- £13 - £18 an hour
- Full-time
- Sales
- In-person
- Office experience
- Free parking
Quick apply
12h
Office & Operations Coordinator
Polair Conditioning Ltd —Cannock
- £25,000 - £29,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
Quick apply
4d

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Client Services Coordinator

Fellowship of Inspection Nominees
Telford

Quick apply

Job details

Part-time
£27,000 - £30,000 a year
5 days ago

Benefits

Free parking
Company pension
Work from home

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Outlook
Communication skills

Full job description

About Us

At the Fellowship of Inspection Nominees, we are dedicated to supporting further education providers in delivering high-quality, compliant, and impactful education. Through expert guidance, training, and strategic insight, we help our clients navigate inspection readiness, quality improvement, and organisational development.

We are a collaborative and supportive organisation committed to delivering excellent service to our members and clients.

About the Role

We are seeking a highly organised and proactive Client Services Coordinator to coordinate the delivery of services to our clients and members.

As the central point of contact for service coordination, you will work closely with clients, advisors, and colleagues to ensure services are delivered efficiently, communications are managed professionally, and client needs are met throughout every stage of delivery

Success in this role will depend upon excellent organisation, strong attention to detail, effective communication, and the ability to maintain oversight of multiple activities simultaneously.

This is a part-time, hybrid role, with working hours to be agreed upon appointment. Term time only working available.

Key Responsibilities

· Coordinate the delivery of services for clients, ensuring all activities are planned, communicated, and completed effectively.

· Liaise with clients, advisors, and colleagues to ensure service requirements are understood and delivered.

· Manage shared inboxes, respond to enquiries professionally, and arrange meetings and follow-up actions.

· Organise and coordinate training events, both online and in person, including bookings, communications, logistics, and delegate support.

· Maintain accurate CRM records, databases, trackers, and administrative systems.

· Monitor service activity and ensure actions are followed through within agreed timescales.

· Support client engagement through regular communication and excellent customer service.

· Coordinate bespoke services and maintain accurate records of delivery and usage.

· Promote relevant services, events, and resources where they support client needs.

· Gather client feedback and contribute to the continuous improvement of services and processes.

· Provide administrative support to ensure the smooth operation of services and internal activities.

Personal Attributes and Experience

· Highly organised with exceptional attention to detail and the ability to manage multiple priorities effectively.

· Strong written and verbal communication skills with a professional and client-focused approach.

· Excellent relationship-building skills with clients, contractors, partners, and colleagues.

· Proactive and able to work accurately and diligently to deliver high standards of service and complete tasks thoroughly and on time.

· Confident using Microsoft Teams, Outlook, Word, Forms and Excel, CRM systems, and other business software, with the ability to learn new systems quickly.

· Able to analyse information, maintain accurate records, and identify opportunities to enhance client engagement and service value.

· Experience in a client services, membership, administration, or service coordination role.

Pay: £27,000.00-£30,000.00 per year

Benefits:

Company pension
Free parking
Work from home

Work Location: Hybrid remote in Telford TF6 6LE

Quick apply

Refine Your Search

customer support coordinator jobs in bilston, wmd

Client Services Coordinator

Field Service Coordinator

Customer Care Coordinator

Client Liaison & Customer Experience Coordinator

Helpdesk Coordinator - FTC 12 months

Ordering and Administration Coordinator

Internal Sales Coordinator