Childrens services Work, Jobs in Birmingham, Eng (with Salaries)

Matchday Ticketing Assistant
Birmingham City Football Club —Birmingham
- Up to £12.71 an hour
- Full-time
- Microsoft Outlook
- Sales
- Customer service
Quick apply
1d
Children and Young People Residential Support Worker (EBD Children's Home) Wythall
Gracebridge Care —Birmingham
- £29,318 - £33,000 a year
- Weekend availability
- Childcare
- Working with children
- Driving
- Paid training
- Health & wellbeing programme
Quick apply
Children & Young People Support Lead
New Life Fostering Agency LTD —Birmingham
- £30,000 a year
- Weekend availability
- Hybrid work
- Childcare
- Administrative experience
- Working with children
- Free parking
- Annual leave
Quick apply
8d
Children's Wellbeing Practitioner (CWP)
OUR ROOTS CIC —Birmingham
- £32,324 a year
- Full-time
- Hybrid work
- Organisational skills
- Computer skills
- In-person
Quick apply
Refugee Resettlement Key Worker
Claremont Living Group —Birmingham
- £25,000 - £27,500 a year
- Full-time
- Driving
- Travel
- Mentoring
- Health & wellbeing programme
- Bereavement leave
Quick apply
7d
Talent Acquisition Coordinator
Nova Stars Group —Shirley
- £28,000 - £30,000 a year
- Full-time
- Microsoft Office
- Continuous improvement
- Human resources
- Health & wellbeing programme
- Employee discount
Quick apply
2d
Children & Young Person Counsellor Practitioner (CYP)
OUR ROOTS CIC —Birmingham
- £32,324 a year
- Full-time
- Hybrid work
- Organisational skills
- Computer skills
- In-person
Quick apply
Children's Support Worker
Stepping Stones Care Ltd —Birmingham
- Up to £14.25 an hour
- Weekend availability
- Working with children
- In-person
- Care plans
- Annual leave
- Employee assistance programme
Quick apply
7d
Senior Residential Support Worker – Children’s Residential Services
Leading Nurturing Residential Specialists —Solihull
- £14 - £16 an hour
- Full-time
- Microsoft Office
- In-person
- Care plans
Quick apply
Children and Young People Residential Support Worker - Solo Placement Bungalows
Gracebridge Care —Sutton Coldfield
- £29,837.52 - £32,594.93 a year
- Full-time
- Childcare
- Driving
- In-person
- Free parking
- Annual leave
Quick apply
Social Work Assistant (SWA)
Civic Recruitment Limited —Birmingham
- £17.65 an hour
- Temporary
- Childcare
- Analysis skills
- Working with children
Quick apply
7d
Children's Residential Support Worker
First Steps Care —Redditch
- £31,110 - £33,430 a year
- Overtime
- Childcare
- Working with children
- In-person
- Free parking
- Store discount
Quick apply
Youth Support Mentor
Spectrum Children's Services - Supported Accommodation 16-18 year old —Birmingham
- £13.30 an hour
- Weekend availability
- Childcare
- Cooking
- Working with children
Quick apply
1d
Forced Marriage & Honour Based Abuse Outreach Worker
Roshni Birmingham —Birmingham
- £24,000 - £26,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
2d
Rehabilitation Assistant - Female
Complexus Care —Solihull
- Up to £17 an hour
- Part-time
- English
- In-person
- Care plans
- Annual leave
- Employee assistance programme
Quick apply
14d
Healthy Lifestyle Advisor
ICE Creates —Warwick
- £26,227.50 a year
- Weekend availability
- Hybrid work
- Bachelor's degree
- No degree
- Travel
- Health & wellbeing programme
- Sick pay
Quick apply
Team Leader - Children's residential
Care Perspectives Ltd —Solihull
- Up to £38,520 a year
- Full-time
- Care experience
- Care plans
- Free parking
- Employee assistance programme
Quick apply
7d
Regional Director - Education (SEND)
Esland —Birmingham
- £85,000 a year
- Full-time
- Hybrid work
- Childcare
- Travel
- School
- Annual leave
Quick apply
6d
Learner Services Advisor
Access Creative College —Birmingham
- Full-time
- Care plans
- Annual leave
- Employee assistance programme
Quick apply
7d
School Lettings Assistant/Customer Service Assistant
School Space —Birmingham
- £12.75 an hour
- 8 hour shift
- School
Quick apply
1d

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Matchday Ticketing Assistant

Birmingham City Football Club -
Birmingham

Quick apply

Job details

Full-time
Up to £12.71 an hour
1 day ago

Qualifications

Microsoft Outlook
Sales
Customer service
English
Organisational skills

Full job description

Birmingham City Football Club is on the rise.

With an incredible history dating back to 1875, Birmingham City Football Club is part of an exciting period of accelerated growth and modernisation, andisplayingit’spart inonce-in-a-generationopportunityto support the transformation of England’s second cityas part of the Sports Quarter project.

With significant investment across our football, commercial, and community operations, we are rebuilding the Club for long-term success — on and off the pitch.

The journey we’re on involves strengthening our structures, elevating our performance environments, growing our teams, and investing heavily in the people, processes and culture that will define the next chapter of Birmingham City FC.

Birmingham City FC is looking for enthusiastic, reliable, and customer-focused Matchday Ticketing Assistant to join our Ticketing team. This is an exciting opportunity to play a vital role in delivering exceptional service to supporters on matchdays and during busy ticketing periods. You will be the first point of contact for fans, ensuring their ticketing experience is smooth, efficient, and friendly.

Please note this role is a casual role on a zero-hour basis. You will be required to work on matchdays which is how this role falls.

Key Responsibilities

Handle inbound and outbound calls to process home, away, and season ticket sales accurately in line with club policies and procedures.
Complete all ticketing transactions efficiently and within required timescales.
Maintain high call quality standards, identifying opportunities to upsell Birmingham City FC products and services.
Process face-to-face ticket sales as required, ensuring cash/till balances are correct at the end of each shift.
Support the delivery of Digital Ticketing, assisting supporters and helping to set up the access control system.
Fulfil online ticket sales and promote digital ticketing across all sales interactions.
Respond to all ticket office emails within the set timeframe, providing clear and accurate information.
Adhere to Data Protection Laws, applying new working practices where needed.
Update and maintain customer data to keep the club’s CRM system accurate and up to date.
Always Represent Birmingham City FC professionally, maintaining the highest standards of performance.

What are we looking for from you?

Ability to work on own initiative and as part of a team
Strong commitment to excellent customer service
Ability to work under pressure and handle challenging situations
Ability to sell and up-sell tickets
Experience dealing with customer enquiries in person, by telephone, and via email
High level of customer care standards

Birmingham City FC is committed to safeguarding and promoting the welfare of children and young people. The safety and well-being of our players is our top priority, and we expect all staff to share this commitment. All successful applicants will be required to undergo a thorough background check and training in safeguarding as part of the recruitment process.

Birmingham City FC is an equal opportunities and Disability Confident employer. We welcome applications from all sectors of the community and assess candidates solely on merit, regardless of gender, race, age, nationality, disability, sexual orientation, political or religious belief, background, or family circumstances. We promote a diverse and inclusive environment and encourage all individuals to apply. If you need any adjustments to our recruitment or interview process, please inform us when applying.

Job Type: Full-time

Pay: Up to £12.71 per hour

Work Location: In person

Quick apply

Refine Your Search

childrens services jobs in birmingham, eng

Matchday Ticketing Assistant

Children and Young People Residential Support Worker (EBD Children's Home) Wythall

Children & Young People Support Lead

Children's Wellbeing Practitioner (CWP)

Refugee Resettlement Key Worker

Talent Acquisition Coordinator

Children & Young Person Counsellor Practitioner (CYP)

Children's Support Worker

Senior Residential Support Worker – Children’s Residential Services

Children and Young People Residential Support Worker - Solo Placement Bungalows

Social Work Assistant (SWA)

Children's Residential Support Worker

Youth Support Mentor

Forced Marriage & Honour Based Abuse Outreach Worker

Rehabilitation Assistant - Female

Healthy Lifestyle Advisor

Team Leader - Children's residential

Regional Director - Education (SEND)

Learner Services Advisor

School Lettings Assistant/Customer Service Assistant

I want to receive the latest job alerts for childrens services in birmingham, eng

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