Customer service administrator Work, Jobs in Birmingham, Eng (with Salaries)

Customer Service Administrator (TRA)
The Right Advice —Solihull
- £24,000 - £25,000 a year
- Full-time
- Microsoft Word
- Customer service
- Microsoft Office
- Referral programme
- Sick pay
Quick apply
Customer Service Administrator
The Right Mortgage and Protection Network —Solihull
- £24,000 - £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Health & wellbeing programme
- Referral programme
Quick apply
2d
Bank Receptionist
Optegra —Birmingham
- £13 - £16 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
3d
Field Service Administrator
nGeneration —Tipton
- £25,557 a year
- 12 hour shift
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Administrator
Anchor —Birmingham
- £28,000 a year
- No weekends
- Customer service
- Microsoft Office
- Administrative experience
- Employee discount
2d
Office Administrator
Focus Housing Ltd —Birmingham
- From £12.71 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
Test Centre Administrator (Birmingham, UK) (24952)
Pearson —Birmingham
- £13.60 an hour
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
11d
Clinic Receptionist
Ebs Physiotherapy St Albans: Sports Injury Specialists —Birmingham
- £30,420.00 - £38,534.30 a year
- Part-time
- Management
- Customer service
- English
- Free parking
- Work from home
Quick apply
1h
Customer Service / Office Administrator
Johnson Analytica Ltd —Oldbury
- £13 - £14 an hour
- Full-time
- Microsoft Word
- Customer service
- English
- Free parking
Quick apply
3d
Receptionist
LAH Property Marketing —Birmingham
- £17,485 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Referral programme
Quick apply
11d
Administration Officer
Civic Recruitment Limited —Solihull
- £17.75 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
6d
Administrator
Mears Group —Birmingham
- Up to £28,186.33 a year
- Full-time
- Maths
- Project management
- IT
- Annual leave
- Employee assistance programme
Utilities Administrator
Smart Move Supported Housing Ltd —Birmingham
- £13 - £14 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Free parking
Quick apply
5d
Administration Assistant
Capsticks Solicitors LLP —Birmingham
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
2d
Senior Administrator
Hudson Kapel Fleet Solutions —Worcester
- £30,000.00 - £33,839.58 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Accounting
- Free parking
- Health & wellbeing programme
Quick apply
Bank Medical Records Administrator
Spire Healthcare —Birmingham
- Customer service
- IT
- Communication skills
- Free parking
- Annual leave
6d
Administration Officer
Expectations UK —Birmingham
- £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
Receptionist/Administration Assistant (23338)
Barnardo's —Birmingham
- £25,354 a year
- Annual leave
- Employee assistance programme
6d
Receptionist
Road Angels Claims & Hire —Birmingham
- £12.71 an hour
- Full-time
- Microsoft Outlook
- Customer service
- Administrative experience
Quick apply
Administrator - GP Federation
Birmingham SmartCare Federation —Birmingham
- £25,000 - £26,000 a year
- Weekend availability
- Microsoft Excel
- Customer service
- Microsoft Office
- Flexible schedule
Quick apply
9d

I want to receive the latest job alerts for customer service administrator in birmingham, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service administrator jobs near birmingham, eng

Customer Service Administrator (TRA)

The Right Advice -
Solihull

Quick apply

Job details

Full-time
£24,000 - £25,000 a year

Benefits

Company pension
Referral programme
Sick pay

Qualifications

Microsoft Word
Customer service
GCSE
Microsoft Office
Analysis skills
Communication skills

Full job description

The opportunity

The Right Advice is a family-run business offering whole of market mortgage and insurance guidance, tailored to the individual needs of our clients. Our customers are at the centre of everything we do, and our nationwide team of advisers work tirelessly to help turn their personal and financial ambitions into reality.

As a result of our continued growth, we are seeking a Customer Service Administrator to work closely alongside our advisers. The successful candidate will be based full-time at our office in Knowle, Solihull.

___________________________________________________________________________

Benefits of a Customer Service Administrator

Company Sick Pay
Salary Sacrifice Pension Scheme
Refer a Friend Scheme
Refer an Adviser Scheme
A friendly, motivated team and a supportive working environment
Office closure over Christmas
Open and communicative relationship with management, with regular 1:1 sessions

___________________________________________________________________________

Responsibilities of a Customer Service Administrator

Make outbound calls to introducers and retirees.
Make outbound calls to external advisers.
Process referrals from introducers promptly and allocate them to brokers in line with service standards.
Support the onboarding process for new retirees.
Support the onboarding process for new advisers.
Provide ongoing assistance to office-based advisers.
Assist with organising monthly sales events and act as host for these events.
Coordinate marketing activities.
Provide support for additional marketing tasks as required.
Welcome and look after visitors and external advisers attending the office, ensuring the office environment is kept tidy and presentable.
Handle all administrative tasks efficiently and within agreed timeframes.
Ensure all internal processes are created, documented, and adhered to.
Ensure all advisers handling leads are following TRA service standards.

_________________________________________________________________________

Requirements of a Customer Service Administrator

A minimum of 1 years’ experience in a similar role.
Strong verbal and written communication skills.
Ability to work effectively under pressure.
Capable of prioritising tasks and meeting tight deadlines.
A proactive team player with the ability to work independently when required.
Strong analytical skills with the ability to interpret information and make informed decisions.
Proficient in Microsoft Office applications, including Word.
Willingness and aptitude to learn new skills.

___________________________________________________________________________

Salary of a Customer Service Administrator

£24,000 - £25,000 dependant on experience for our higher salary banding you must possess all the required qualifications/experience as stated above.

___________________________________________________________________________

Working Pattern of a Customer Service Administrator

Monday - Friday
9am - 5pm

The successful candidate will be required to work full-time from our Head Office. As this is not a hybrid position, applicants seeking remote or flexible working arrangements will not be suited to this role.

When submitting an application to The Right Advice, you are agreeing for us to keep your details on file for 1 year after the application date. You are also agreeing you are happy for us to contact you in regards to any positions we have that may suit your skills and experience within the 1 year period. You can of course opt out at any time by contacting Eva Stenson ([email protected])

Job Type: Full-time

Pay: £24,000.00-£25,000.00 per year

Benefits:

Referral programme
Sick pay

Application question(s):

Do you have a minimum of 1 years experience working within a administration role?
Are you happy to be based at our Head Office in Knowle full time?
Are your salary expectations in line with the advertised salary?

Work Location: In person

Quick apply

Refine Your Search

customer service administrator jobs in birmingham, eng

Customer Service Administrator (TRA)

Customer Service Administrator

Bank Receptionist

Field Service Administrator

Administrator

Office Administrator

Test Centre Administrator (Birmingham, UK) (24952)

Clinic Receptionist

Customer Service / Office Administrator

Receptionist

Administration Officer

Administrator

Utilities Administrator

Administration Assistant

Senior Administrator

Bank Medical Records Administrator

Administration Officer

Receptionist/Administration Assistant (23338)

Receptionist

Administrator - GP Federation

I want to receive the latest job alerts for customer service administrator in birmingham, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected