Executive support assistant Work, Jobs in Birmingham, Eng (with Salaries)

Team Leader – Aspire Lounge - Birmingham Airport
Swissport International AG —Birmingham
- Full-time
- Customer service
- Computer literacy
- Supervising experience
- Free parking
- Employee assistance programme
5d
Estate Agent- Aftersales Consultant
AP Morgan Limited —Solihull
- £28,000 a year
- Full-time
- CRM software
- Administrative experience
- In-person
- Employee assistance programme
Quick apply
12d
Team Assistant
The Wilkes Partnership LLP —Birmingham
- £25,000 - £27,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Administrative experience
- Health & wellbeing programme
- Employee discount
Quick apply
4d
Graduate Executive Assistant & Commercial Coordinator
Sigma Occupational Health Ltd —Birmingham
- £26,000 - £29,000 a year
- Full-time
- Business development
- University
- Bachelor's degree
- Free parking
Quick apply
Executive Assistant
Mediservices Healthcare Ltd —Redditch
- £38,000 - £40,000 a year
- Part-time
- Hybrid work
- Research
- Quality control
- Contracts
- Free parking
- Sick pay
Quick apply
2d
Receptionist (Part Time)
Wolverhampton Wanderers FC —Wolverhampton
- Part-time
- Microsoft Word
- Microsoft Outlook
- Front desk
4d
Executive Assistant
Crestview Capital Partners —Birmingham
- £32,000 - £42,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Health & wellbeing programme
- Flexitime
Quick apply
3d
Executive Assistant to Director
Duncan Fearnley Cricket Sales Ltd —Worcester
- £10,500 - £18,200 a year
- Part-time
- Hybrid work
- Computer literacy
- English
- Maths
- Flexitime
- Employee discount
Quick apply
Retail Sales Advisor - Coventry
Oak Furnitureland —Coventry
- £44,700 - £49,950 a year
- Full-time
- Customer service
- Retail sales
- Free parking
- Employee assistance programme
Executive Assistant & Business Administrator
Apollo Home Healthcare —Wolverhampton
- Part-time
- Research
- Travel
- AI
- Annual leave
Quick apply
Senior Executive Assistant
Consumer Council for Water —Birmingham
- £42,626 a year
- Full-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Travel
- Annual leave
2d
Executive Assistant to Executive Director Finance
Aston University —Birmingham
- £31,236 - £36,636 a year
- Full-time
- University
- Travel
- Organisational skills
- Annual leave
Claims Technician - Midlands
Sedgwick —Birmingham
- Full-time
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
3d
Personal Assistant
AK Wealth Management —Warwick
- £28,000 - £31,000 a year
- Full-time
- Research
- Microsoft Office
- Administrative experience
- Free parking
- Employee stock purchase plan
Quick apply
1d
Administrative Assistant
Crane Worldwide UK Limited —Wellesbourne
- Microsoft Word
- Computer literacy
- Writing skills
Front of House (Health and Welfare with LRC Support)
Warwick School —Leamington Spa
- £21,712 - £24,454 a year
- Monday to Friday
- Administrative experience
- Front desk
- Communication skills
Assistant Controller – HMP Oakwood
Ministry of Justice —Wolverhampton
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- PMP
- Presentation skills
- Contracts
- Annual leave
3d
Digital Marketing Assistant (12 Month FTC)
Wolverhampton Wanderers FC —Wolverhampton
- Weekend availability
- Hybrid work
- Marketing
- Analysis skills
- Organisational skills
10d
Marketing Assistant
Survey Solutions —Birmingham
- Hybrid work
- Marketing
- Annual leave
- Employee assistance programme
Quick apply
Marketing Assistant
Lesaffre —Kidderminster
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Marketing
Quick apply
3d

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executive support assistant jobs near birmingham, eng

Team Leader – Aspire Lounge - Birmingham Airport

Swissport International AG -
Birmingham

Apply Now

Job details

Permanent | Full-time
5 days ago

Benefits

Free parking
Company pension
Employee assistance programme

Qualifications

Customer communication
Customer service
Computer literacy
Coaching
Mentoring junior staff
Client communication
Microsoft Office Suite
Cost control
Performance management
Supervising experience
Team management
Mentoring
Computer skills
Professional development mentoring
Customer interaction
Guest services
Business coaching
Communication skills

Full job description

Overview:

Lounge Team Leader- Level 4

Location: Birmingham Airport

Do you want to be at the forefront of one of the most exciting and fastest growing sectors in Travel & Hospitality?

If you have a passion for delivering world class guest experience, leading hospitality teams and enjoy meeting new faces every day, then this is the role for you.

We are Aspire Lounges. With more than 35 years of ward winning hospitality experience, we are Europe’s largest brand of executive lounges and serve over 5 million customers worldwide within 80 lounges, that’s over 14,000 guests per day.

We deliver outstanding customer experiences, bringing sophistication to everyday travel, delivering our brand promise of ‘the perfect start’.

We are seeking candidates for an exciting opportunity to join a high-flying team of hospitality professionals and to continually improve the Aspire Executive Lounge offering to meet our ambition of being the Best Lounge provider globally.

Job Summary:

As a Team Leader you will report to the Assistant Manager and be the senior leader of the team ensuring each member of the team is exceeding the expectations of our guests, so they leave our lounges feeling Welcome, Relaxed & Energised.

Responsibilities:

Key responsibilities:

Leadership:

Provide professional day to day leadership to your team, ensuring the highest standards of health and safety, quality, customer service and security are met and maintained.
Coach and mentor staff in order to maintain professional standards.
To actively manage your team members ensuring that every member receives timely, appropriate feedback, to improve day to day performance and behaviour.
To act as a role model to staff, by tackling poor performance and misconduct whenever it occurs.
To take a pro-active approach to support the operation to best effect in all cases including being the champion for service, dietary and allergen information.
To take personal responsibility to ensure that the team delivers the appropriate service to the same high standards on every occasion, in order to reduce health and safety incidents and always provide a consistent service to customers.
Communicate and collaborate to engage others.

Essential Skills:

Can communicate clearly with your people to help them understand the company’s strategy and goals.
Be able to build positive and trusting relationships
Embrace an ideas culture to enable teams to create an agile edge.
Promote flexibility, adaptability and agility to enable contingency time.
Provide feedback to the team on operational results to ensure service standards are always upheld.
Personal and professional integrity of the highest order.
Excellent organisational abilities, attention to detail, able to prioritise workloads and work effectively to deadlines in a fast-paced complex environment
Adhoc reasonable requests by local leadership team.

KPI’s

Health and Safety.
Customer feedback / satisfaction via NPS.
Efficiency of staffing on a shift-by-shift basis.
Cost of sale controls.
Employee Satisfaction.

Qualifications:

Qualifications and Competences:

Background in hospitality or customer services in a supervisory position with high levels of customer interaction.
Coaching and mentoring skills preferable but not essential.
Excellent communication skills, written and verbal.
Good numerical skills with a keen eye for attention to detail.
Computer literate, including using payment machines and Microsoft office.
Ability to work as part of a team or be self-motivated to complete tasks.
Ability to follow processes and procedures and to apply flexibility when required.
Additional languages desirable.
Flexible to work shifts covering 0330 – 2100, 7 days a week

The list is not exhaustive and is not intended to restrict the scope of the job but clearly define a starting point and may vary depending on location and local customer requirements.

Benefits:

Free parking whilst at work.
Industry recognised food safety training and qualifications to FSA L3.
Industry recognised CPD opportunities with the Aspire Hospitality Academy.
Comprehensive Employee Recognition scheme.
Supervisory Training
Free meals and soft drinks during shifts.
Uniform provided.
Swissport pension scheme with ability to self-contribute.
24-hour employee assistance programme
Discounted retail – Varies by Airport Outlet.
Discounted access to Aspire lounge network for family and friends.
Potential for placements to other Lounges within the network.

Apply Now

Refine Your Search

executive support assistant jobs in birmingham, eng

Team Leader – Aspire Lounge - Birmingham Airport

Estate Agent- Aftersales Consultant

Team Assistant

Graduate Executive Assistant & Commercial Coordinator

Executive Assistant

Receptionist (Part Time)

Executive Assistant

Executive Assistant to Director

Retail Sales Advisor - Coventry

Executive Assistant & Business Administrator

Senior Executive Assistant

Executive Assistant to Executive Director Finance

Claims Technician - Midlands

Personal Assistant

Administrative Assistant

Front of House (Health and Welfare with LRC Support)

Assistant Controller – HMP Oakwood

Digital Marketing Assistant (12 Month FTC)

Marketing Assistant

Marketing Assistant

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